Customer care coordinator Work, Jobs in Nottingham, Ntt (with Salaries)

CUSTOMER OPERATIONS COORDINATOR
internet-electrical.co.uk —Nottingham
- £30,000 - £35,000 a year
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
Quick apply
1d
Sales and Events Coordinator
Sodexo —Nottingham
- £29,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
- Employee assistance programme
Quick apply
2d
Administrator and Contracts Coordinator
Central (High Rise) Limited —Nottingham
- £26,436.80 - £28,308.80 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Paid training
Quick apply
Customer Services Coordinator
PA Housing —Leicester
- £30,796 - £32,105 a year
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Work from home
5d
Administrator and Contracts Coordinator
AWD online —Nottingham
- £26,436 - £28,308 a year
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid training
- Annual leave
14d
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
12d
Service Transformation Coordinator
Cromwell Group —Derby
- Full-time
- Data analysis skills
- IT
- Power tools
Customer Service & Shipping Coordinator
Modality Group Limited —Loughborough
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
5d
Customer Service & Office Coordinator
Luna Garden Rooms —Alfreton
- £30,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
7d
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Logistics Coordinator
Roof Maker Ltd —Leicester
- From £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Free parking
Quick apply
13d
Education Activity Co-ordinator
Spaghetti Maths Ltd —Nottingham
- £15 an hour
- Part-time
- Organisational skills
- In-person
- Communication skills
Quick apply
8d
Graduate HR People Services Coordinator
Emerson —Leicester
- Full-time
- Microsoft Excel
- Oracle
- Customer service
- Employee assistance programme
15h
Customer Sales & Commercial Co-ordinator
Davanco Designs —Longford
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Social media management
Quick apply
1d
Customer Service Coordinator
Valve and Process Solutions Ltd —Chesterfield
- £24,420 - £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
12d
Ocean Imports Coordinator
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee discount
Service Coordinator
Mastermover —Ashbourne
- CRM software
- Salesforce
- Organisational skills
Property & Facilities Service Coordinator
Molson Coors Brewing Company —Burton-On-Trent
- Microsoft Office
- Organisational skills
- Communication skills
Internal Sales Coordinator
Keystone Group —Swadlincote
6d

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customer care coordinator jobs near nottingham, ntt

CUSTOMER OPERATIONS COORDINATOR

internet-electrical.co.uk -
Nottingham

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
1 day ago

Benefits

Company pension

Qualifications

Salesforce
Microsoft Office
Organisational skills
IT
Financial services
Communication skills
A Level

Full job description

Pay: £30,000.00-£35,000.00 per year

Job Description:

INTERNET-ELECTRICAL.CO.UK is a leading independent online electrical wholesaler, supplying electrical contractors, installers and businesses throughout the UK.

We are a small, ambitious team where every individual has a direct impact on customer satisfaction and business success. Unlike a traditional wholesaler, we work with a network of supplier partners and distributors, requiring close coordination between customers, suppliers and delivery partners to ensure orders are delivered successfully and on time.

We are looking for someone who enjoys solving problems, taking ownership and coordinating multiple moving parts to achieve successful outcomes for customers.

Applicants with experience in Estate Agency, Lettings, Recruitment, Operations Coordination, Project Coordination or Project Administration, Logistics or similar customer-facing operational roles are encouraged to apply.

THE ROLE:

As a Customer Operations Coordinator, you will be responsible for managing customer orders from placement through to successful delivery, acting as the key link between customers, suppliers and delivery partners.

You will take ownership of customer issues, proactively resolve problems and help ensure projects stay on track.

No two days are the same and the role requires excellent organisational skills, strong communication and the ability to manage multiple priorities simultaneously.

This role will suit individuals who naturally take ownership of problems and enjoy seeing issues through to a successful conclusion.

KEY RESPONSIBILITIES

Managing customer enquiries via telephone and e-mail
Monitoring open customer orders and identifying potential issues
Liaising with suppliers regarding stock availability, dispatches and delivery schedules
Tracking deliveries and resolving delivery delays
Coordinating partial shipments and customer communications
Managing product returns and warranty enquiries
Taking ownership of customer issues and following them through to resolution
Building strong relationships with customers and suppliers
Maintaining accurate records and updating internal systems
Supporting continuous improvement of operational processes
Following organisational protocols for complaint escalation and issue resolution

KEY REQUIREMENTS

The successful candidate will be:

Highly organised and detail focused
Comfortable managing multiple priorities simultaneously
A confident communicator by phone and email
Proactive and self-motivated
A natural problem solver
Calm under pressure
Able to take ownership of issues and see them through to completion
Comfortable working within a small, fast-moving business
Able to identify opportunities for upselling products or services that align with customer requirements

ESSENTIAL SKILLS

Excellent written and verbal communications skills
Strong organisation skills
Good IT skills including Microsoft Office and business software applications
Ability to prioritise workload effectively
Positive and professional approach to customer service
Ability to work independently and as part of a team
Willing/able to develop product knowledge

APPLICANTS SELECTED FOR INTERVIEW WILL COMPLETE A PRACTICAL PROBLEM-SOLVING EXERCISE BASED ON REAL-LIFE SCENARIOS ENCOUNTERED WITH THE ROLE.

Benefits:

Company pension

Pay: £30,000.00-£35,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in nottingham, ntt

CUSTOMER OPERATIONS COORDINATOR

Sales and Events Coordinator

Administrator and Contracts Coordinator

Customer Services Coordinator

Administrator and Contracts Coordinator

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

Service Transformation Coordinator

Customer Service & Shipping Coordinator

Customer Service & Office Coordinator

Customer Care Co-Ordinator

Customer Service Coordinator (Sales Administrator)

Logistics Coordinator

Education Activity Co-ordinator

Graduate HR People Services Coordinator

Customer Sales & Commercial Co-ordinator

Customer Service Coordinator

Ocean Imports Coordinator

Service Coordinator

Property & Facilities Service Coordinator

Internal Sales Coordinator

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