Housing officer Work, Jobs in Nottingham (with Salaries)

Customer Services Officer
Tuntum Housing Association —Nottingham
- From £27,969.99 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
1d
Housing Allocation and Lettings officer
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- IT
- Annual leave
- Work from home
12d
Housing Officer - Derby
Serco Plc —Derby
- £29,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
13d
Supported Housing Officer - East Midlands
Nacro —Nottingham
- £31,982 - £32,782 a year
- Full-time
- Microsoft Outlook
- Travel
- Organisational skills
17h
Housing Standards Officer L235
Charnwood Borough Council —Charnwood
- £35,412 - £37,280 a year
- Full-time
- Free parking
- Annual leave
4d
Team Leader
Tate Housing CIC —Nottingham
- Up to £30,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Compliance Officer
Transitions Housing Solutions CIC —Nottingham
- From £30,000 a year
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
4d
Milestone House Officer
Derby City Council —Derby
- £28,598 - £31,022 a year
- Full-time
Temporary Accommodation Income Officer
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Travel
- Negotiation
- Annual leave
- Employee discount
4d
Programme Officer
World Habitat —Leicester
- £36,351 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- English
Quick apply
13d
Tenancy Sustainment Officer
Action Housing & Support —Chesterfield
- £15,905.73 - £16,703.33 a year
- Part-time
- Microsoft Office
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Senior Housing Officer (D1 Housing Management)
Derby City Council —Derby
- £34,434 - £36,363 a year
- Full-time
- Communication skills
5d
SEMI INDEPENDENT SUPPORT WORKER
serenity housing support —Wollaton East and Lenton Abbey
- From £12.71 an hour
- 8 hour shift
- English
- IT
- In-person
Quick apply
5d
Compliance Officer (Housing Services)
Bassetlaw District Council —Worksop
- £36,363 - £39,152 a year
- Full-time
- Maintenance
- Analysis skills
- Communication skills
- Flexitime
3d
Accommodation Officer
Hope Community Services —Worksop
- £25,512 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
housing options officer
Civic Recruitment Limited —Kirkby in Ashfield
- Full-time
- Analysis skills
- IT
- Communication skills
Quick apply
Link: Homeless Services Officer
Action Homeless —Leicester
- £29,125 a year
- Full-time
- English
- In-person
Quick apply
Environmental Health Practitioner - Nottingham
Shield Safety Group —Nottingham
- £35,000 - £42,000 a year
- Master's degree
- Bachelor's degree
- Driving
Resident Liaison Officer
United Infrastructure —Nottingham
- Full-time
Quick apply
Antisocial Behaviour Legal Officer
PA Housing —Leicester
- £36,943 - £38,514 a year
- Call to connect
- Hybrid work
- Analysis skills
- Annual leave
- Employee discount

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housing officer jobs near nottingham

Customer Services Officer

Tuntum Housing Association -
Nottingham

Quick apply

Job details

Temporary | Full-time
From £27,969.99 a year
1 day ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Private medical insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
English
Microsoft Office
IT

Full job description

Customer Services Officer (9 Months Fixed Term)

37 hours per week (Monday–Friday)
£27,969.99 per annum (Scale 5)
Closing date: 31st July 2026
Interviews: w/c 10th August 2026
Start date: As soon as possible

Be the Voice of Tuntum Housing Association – Where Customers Come First

We are looking for a professional and resident-focused Customer Services Officer to join Tuntum Housing Association on a 9 month fixed term contract.

This is more than a front desk or call-handling role. You will be the first point of contact for our residents, leaseholders and stakeholders — setting the tone for every interaction and ensuring people feel listened to, supported and respected.

As a proud BME-led housing association with strong community roots, we operate within a focused geographical area, meaning your work has visible impact every day.

If you are calm under pressure, solution-focused and genuinely care about delivering excellent customer service, we would love to hear from you.

About the Role

Reporting to the Customer Excellence Manager, you will:

Welcome residents and visitors, creating a professional first impression
Handle calls, emails and enquiries relating to housing, repairs, rent and estate matters
Resolve issues at first contact wherever possible
Support complaints, compliments and ASB reports in line with policy
Raise and monitor repair orders
Process payments and manage direct debit requests
Promote digital access and empower residents to self-serve
Maintain accurate records in line with GDPR and regulatory standards
Contribute to achieving Tenant Satisfaction Measures

This role plays a key part in delivering high-quality, compliant and customer-focused housing services .

About You

You will be:

Customer focused and solution-oriented
Confident managing difficult conversations
Organised and able to prioritise competing tasks
Experienced in customer service, housing, council or similar public-facing environments
Comfortable using Microsoft Office systems
A positive and collaborative team member

An understanding of social housing is desirable.

Why Work for Tuntum?

At Tuntum, we are small enough for you to make a real difference — but ambitious enough to invest in our people.

We are a people-first organisation with approachable leadership and a strong community ethos.

We offer:

25 days annual leave (rising to 30 with service) plus public holidays
Your birthday off each year
Pension scheme
Westfield Health cover from day one
Access to Housing Perks
Learning and development opportunities
A supportive and inclusive working environment

Although this is a fixed-term role, it offers excellent exposure across housing operations, compliance and customer excellence , making it a strong opportunity to build experience and develop your housing career.

Further Information

The full Job Description and Person Specification can be found:

On our website www. tuntum.co.uk/careers/
By requesting a copy via email from: [email protected]

How to Apply

You can apply quickly via Indeed.

Alternatively, please send:

Your CV
A covering letter explaining why you are the best person for the role

To: Christina Morgan-Danvers - [email protected]

We are looking for someone who can start as soon as possible.

Equality, Diversity & Inclusion

Tuntum Housing Association is an equal opportunities employer. We are committed to building a diverse workforce that reflects the communities we serve and welcome applications from all suitably qualified candidates.

As a proud BME-led housing association, inclusion and fairness are central to our values and the way we work.

Pay: From £27,969.99 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in nottingham

Customer Services Officer

Housing Allocation and Lettings officer

Housing Officer - Derby

Supported Housing Officer - East Midlands

Housing Standards Officer L235

Team Leader

Compliance Officer

Milestone House Officer

Temporary Accommodation Income Officer

Programme Officer

Tenancy Sustainment Officer

Senior Housing Officer (D1 Housing Management)

SEMI INDEPENDENT SUPPORT WORKER

Compliance Officer (Housing Services)

Accommodation Officer

housing options officer

Link: Homeless Services Officer

Environmental Health Practitioner - Nottingham

Resident Liaison Officer

Antisocial Behaviour Legal Officer

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