Package manager Work, Jobs in Ockendon, Ess (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
1d
Organised Immigration Crime (OIC) Investigator
National Crime Agency —Gillingham
- £4,379 a month
- Overtime
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
Retail Assistant - Part Time
Farmfoods —Ilford
- £10.95 - £12.81 an hour
- Part-time
- Customer service
- School
- Annual leave
- Employee discount
Quick apply
5d
Vehicle Inspector (Self-Employed/Freelance)
Swiftfleet Inspection —London
- From £45 an hour
- Remote
- Heavy lifting
- Power tools
- Automotive diagnostics
Quick apply
Centre Manager (BC)
TCHC Group —Basildon
- £37,000 - £42,000 a year
- Team management
- Travel
- Recruiting
- Annual leave
- Employee assistance programme
Quick apply
Sales Assistant
Jollyes Pets —London
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
6d
Senior Administrator - Part Time Role
Full Circle Compliance Ltd —Chelmsford
- £14,300 - £15,500 a year
- Full-time
- Microsoft Outlook
- Databases
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Travel
Quick apply
Distribution Administrator
Furniture Village —Dartford
- £33,000 - £36,300 a year
- Full-time
- Customer service
- Employee discount
Quick apply
8d
Commercial Manager
Pinnacle Group —London
- £55,000 - £65,000 a year
- Hybrid work
- No degree
- Travel
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
Facilities Manager
Kane Group —London
- Full-time
- Presentation skills
- Team management
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Selwood Limited —Dartford
- £55,000 - £60,000 a year
- Computer literacy
- Travel
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Case Officer (Vulnerable Pupils)
London Borough of Havering —Romford
- £43,680 - £48,003 a year
- Full-time
- School
Package Manager
Walker & Sloan —London
- £55,000 - £65,000 a year
- No degree
- Budgeting
- Annual leave
Project Manager
Finn Partners —London
- Full-time
- Hybrid work
- No degree
- Organisational skills
- Leadership
Quick apply
Procurement and Accounts Payable Coordinator
UPP Ltd —London
- £40,000 a year
- Full-time
- Hybrid work
- Communication skills
Holiday Camp Manager
ActiveEdge Sports Group —London
- £101.68 - £170.28 a day
- Part-time
- Hybrid work
- Hospitality
- Management
- First Aid Certification
- Work from home
Quick apply
1d
Packing Materials Supply Operator
Procter & Gamble —Grays
- £553.91 a week
- 12 hour shift
- Forklift
- Warehouse experience
- Communication skills
- Free parking
Operations Manager
Larchbond Facilities —Grays
- Weekend availability
- Microsoft Outlook
- Customer service
- Team management
Assistant Partnerships Account Manager
Pinnacle Group —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Contracts
- Budgeting
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d

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Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
1 day ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Salesforce
GCSE
Filing
Purchase order creation
Customer support
Customer interaction
Account management

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

package manager jobs in ockendon, ess

Customer Service Coordinator

Organised Immigration Crime (OIC) Investigator

Retail Assistant - Part Time

Vehicle Inspector (Self-Employed/Freelance)

Centre Manager (BC)

Sales Assistant

Senior Administrator - Part Time Role

Senior Customer Success Manager - UK

Distribution Administrator

Commercial Manager

Facilities Manager

Operations Manager

Case Officer (Vulnerable Pupils)

Package Manager

Project Manager

Procurement and Accounts Payable Coordinator

Holiday Camp Manager

Packing Materials Supply Operator

Operations Manager

Assistant Partnerships Account Manager

I want to receive the latest job alerts for package manager in ockendon, ess

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