pensions manager Work, Jobs in oldham, gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
2d
Planner
Equans —Oldham
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Engagement Manager
The University of Manchester —Manchester
- £47,389 - £58,225 a year
- Hybrid work
- Communication skills
- Annual leave
1d
Associate Product Category Manager - Exclusive Brands
ADI Global Distribution —Oldham
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Employee discount
Premises Manager - (Thornycroft School - Oldham)
Horizon Care and Education Group —Oldham
- £30,000 a year
- Maintenance
- Computer skills
- School
- Employee assistance programme
- Referral programme
Quick apply
Office Manager
Our Lady's RC High School —Manchester
- £30,702 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Free parking
Quick apply
Senior Agile Delivery Manager
HippoDigital —Manchester
- £57,000 - £66,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount
Quality Assurance Specialist
ELS Recruitment Ltd —Heywood
- £40,000 - £56,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Quality control
- Free parking
Quick apply
8d
Branch Manager - Oldham
Nationwide Building Society —Oldham
- From £34,500 a year
- Full-time
- Customer service
- Leadership
2d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £38,301 - £42,527 a year
- Full-time
- Sick pay
Senior Policy, Strategy and Commissioning Manager (Public Health)
Oldham Council —Oldham
- £51,356 - £54,494 a year
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
22h
Store Manager
Lidl —Royton
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
5h
Hire Manager
Travis Perkins —Oldham
- Full-time
- Customer service
- Leadership
- Employee discount
12d
Team Manager - Customer Solutions Team
ClearScore Technology Limited —Manchester
- £55,000 - £65,000 a year
- Hybrid work
- Sales
- Customer service
- Supervising experience
- Flexible schedule
HR Manager
Volksmaster Ltd —Oldham
- £35,000 - £45,000 a year
- Full-time
- Management
- Analysis skills
- Human resources
Quick apply
7d
Business Change Manager
Manchester Metropolitan University —Manchester
- £48,822 - £56,535 a year
- Full-time
- Project management
- Life insurance
8d
Strategic Risk Lead
Oldham Council —Oldham
- £55,593 - £58,897 a year
- No degree
- Communication skills
- Annual leave
- Employee discount
Exams Manager
Oldham College —Oldham
- £33,835 - £36,082 a year
- Full-time
- Administrative experience
- Supervising experience
- Organisational skills
- Paid training
- Employee discount
1d
Catering Manager
Hopwood Hall —Manchester
- £54,399 a year
- Full-time
- Customer service
- University
- IT
- Free parking
- Employee discount
Quick apply
8d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
2 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

pensions manager jobs in oldham, gtm

Helpdesk Manager

Planner

Operations Manager - Fleet Services

Engagement Manager

Associate Product Category Manager - Exclusive Brands

Premises Manager - (Thornycroft School - Oldham)

Office Manager

Senior Agile Delivery Manager

Quality Assurance Specialist

Branch Manager - Oldham

Jigsaw Homes Group Limited

Senior Policy, Strategy and Commissioning Manager (Public Health)

Store Manager

Hire Manager

Team Manager - Customer Solutions Team

HR Manager

Business Change Manager

Strategic Risk Lead

Exams Manager

Catering Manager

I want to receive the latest job alerts for pensions manager in oldham, gtm

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