Customer support & logistics specialist Work, Jobs in Pallion, Twr (with Salaries)

Customer Support & Logistics Specialist
Easology —Peterlee
- £13.00 - £13.50 an hour
- Part-time
- Software troubleshooting
- Administrative experience
- In-person
Quick apply
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Finnmark Limited —Spennymoor
- £50,000 a year
- Full-time
- Computer literacy
- In-person
- Marketing
- Free parking
- Flexitime
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Trainee Pricing & Authentication Specialist
Handbag Clinic Ltd —Burnopfield
- £27,000 a year
- Full-time
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Purchasing Manager
UTS Engineering ltd —Jarrow
- Full-time
- Microsoft Excel
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AFI Group —Gateshead
- £33,098 - £40,000 a year
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TSG —Newcastle upon Tyne
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KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
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OEG Energy Group —Hartlepool
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Vertu Motors —Gateshead
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ASSYSTEM —Newcastle upon Tyne
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customer support & logistics specialist jobs near pallion, twr

Customer Support & Logistics Specialist

Easology
Peterlee

Quick apply

Job details

Part-time
£13.00 - £13.50 an hour

Benefits

Company pension

Qualifications

Software troubleshooting
Logistics
Technical support
Administrative experience
IT support

Full job description

Customer Support & Logistics Specialist

Location: Peterlee, Co. Durham
Job Type: Part Time - 20hrs p.w. 9am-1pm (Monday-Friday).
Salary: £13.25 per hour (£13,780 per annum)

About Easology

At Easology, we believe technology should be easy for everyone. Our smartphones and tablets are designed specifically for older adults and individuals with accessibility challenges, making it simpler to stay connected. We are looking for a Customer Support & Logistics Specialist to help our customers set up, use, and enjoy their Easology devices.

Your Role

As a Customer Support & Logistics Specialist, you will be the friendly voice of Easology, helping customers over the phone with setup, troubleshooting, and tuition. You will also handle order processing, shipping, returns, and inventory management—ensuring a smooth experience from purchase to daily use.

Key Responsibilities

Customer Support

Assist customers over the phone with setting up and using their Easology smartphone or tablet
Provide over-the-phone tuition and support to help customers maximize their device’s features
Troubleshoot basic technical issues in a clear and patient manner

Logistics & Order Processing

Manage customer orders: pick, pack, and process shipments
Assist with delivery issues and liaise with couriers
Process returns and refunds

Inventory & Purchasing

Track and manage stock levels of smartphones, tablets, and accessories
Handle the purchasing and restocking of products as needed

Brand Representation

Be the face of Easology, ensuring a positive and supportive experience for customers
Drive customer satisfaction by making technology easy and accessible

What We’re Looking For

✅ Excellent communicator – clear, friendly, and patient
✅ Passionate about helping people – especially older adults and those with accessibility needs
✅ Patient and understanding – able to explain technology in a simple way
✅ Familiar with Android smartphones & tablets – experience with Samsung devices is a plus
✅ Organized and detail-oriented – able to manage orders, inventory, and logistics
✅ Administrative skills – comfortable handling orders, returns, and purchasing

Why Join Us?

Make a real impact by helping people stay connected
Work with innovative, easy-to-use technology
Gain experience in both customer support and logistics
Be part of a friendly and supportive team
Chance to grow your responsibility and role within a rapidly growing company

Job Types: Part-time, Permanent

Pay: £13.00-£13.50 per hour

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

customer support & logistics specialist jobs in pallion, twr

Customer Support & Logistics Specialist

Ecommerce Manager

Trainee Pricing & Authentication Specialist

Purchasing Manager

Powered Access Trainee

Microsoft Training Specialist

Procurement Manager

Operations Assistant

Retail Marketing Apprentice

Health, Safety and Environment (HSE) Senior Manager

Executive Assistant

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