Patient access occupations Work, Jobs in Parkstone, Dor (with Salaries)

Care Navigator
Shore Medical Group —Poole
- £12.90 an hour
- Microsoft Office
- Administrative experience
- IT
Quick apply
6h
Administrator
Dorset HealthCare University NHS Foundation Trust —Wimborne
- £25,760 - £27,476 a year
- Full-time
- Word processing
- Administrative experience
- Front desk
- Free parking
11d
Team Administrator
Dorset HealthCare University NHS Foundation Trust —Poole
- £10,304 - £10,990 a year
- Part-time
- IT
- Time management
9d
Receptionist / Administrator
Dorset HealthCare University NHS Foundation Trust —Wimborne
- £25,272 a year
- Full-time
- Administrative experience
- Front desk
- Free parking
9d
Receptionist
Northmead Dental —Poole
- £13.50 an hour
- Full-time
- CAD
- Customer service
- Patient care
- Employee discount
Quick apply
8d
Donor Centre Administrator
NHS Blood and Transplant —Poole
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
7d
Sexual Health Service Administrator
Dorset HealthCare University NHS Foundation Trust —Bournemouth
- £25,760 - £27,476 a year
- Full-time
11d
Patient Administrator
Circle Health Group —Dorchester
- £26,576.61 a year
- Part-time
- Hospital
- Employee discount
- Life insurance
Care Co-ordinator
Moordown Medical Centre —Bournemouth
- £25,350 - £25,900 a year
- Full-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
4d
Chiropractic Assistant/Client Experience Receptionist
Life Balance Chiropractic —Poole
- £13.06 an hour
- Overtime
- Google Suite
- No experience needed
- English
- Life insurance
Quick apply
Receptionist
Bupa Dental Care —Poole
- Monday to Friday
- Customer service
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Patient Services Assistant
The Blandford Group Practice —Blandford Forum
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Support Secretary for Elective Orthopaedics
University Hospitals Dorset NHS Foundation Trust —Poole
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Typing
6d
Medical Receptionist/Administrator to cover maternity leave
The Hadleigh Practice —Broadstone
- £12.76 an hour
- Temporary
- Administrative experience
- Patient care
- IT
Quick apply
Theatre Clerk
Nuffield Health —Bournemouth
- Up to £26,000 a year
- Full-time
- IT
- Employee discount
- Gym membership
Medical Secretary
Christchurch Medical Practice —Christchurch
- From £12.71 an hour
- Part-time
- GP surgery experience
- Organisational skills
- Typing
Quick apply
10d
Care Navigator
The Farmhouse Surgery —Christchurch
- £12.71 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Organisational skills
- Free parking
Quick apply
7d
Medical Receptionist/Administrator
The Hadleigh Practice —Broadstone
- £12.76 an hour
- Part-time
- Administrative experience
- Patient care
- IT
Quick apply
3d
Dental Receptionist
Dental Group Ltd —Ringwood
- From £12.75 an hour
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
Quick apply
7d
GP Practice Administrator
Christchurch Medical Practice —Christchurch
- £12.71 an hour
- Part-time
- Microsoft Word
- Administrative experience
- Accounting
Quick apply

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Care Navigator

Shore Medical Group -
Poole

Quick apply

Job details

Permanent
£12.90 an hour
6 hours ago

Benefits

Cycle to work scheme
Company pension
On-site parking

Qualifications

Primary care
Microsoft Office
Administrative experience
IT
Office experience

Full job description

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth. We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered. We have a friendly and supportive team of more than 200 staff, with over 40 GP’s, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff. We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership are:

Lilliput Surgery
Poole Road Medical Centre
Wessex Road Surgery
Heatherview Medical Centre
Fernside Surgery
Parkstone Tower Practice

The Opportunity

Shore Medical Group are seeking Care Navigators to join our friendly team at our Wessex Road Surgery, Ashley Cross.

This is a phone-based role focusing on providing a safe and competent triaging service by assessing the patient’s condition and ensuring they are directed/signposted to most appropriate healthcare professional or service, including advice on how to manage their symptoms at home.

Job type- Permanent Full time x 1 /Part time x 2

Hours of work- 8.00am-6.30pm (must be able to work Monday, Tuesday, Wednesday and Friday afternoons

Hourly rate - £12.90 per hour

Key Responsibilities

Identify potential serious problems and bringing them to the immediate attention of the designated clinician
Develop and maintain an in-depth knowledge and undertaking of the service provided within Shore Medical and in the wider health community, be able to use this knowledge to guide the patient to the service that is most likely to meet their needs, whether inside or outside the practices
Build strong relationships with all direct team members, clinicians and recognise healthcare professionals within the Shore Medical Group and external healthcare professionals as a resource to be used appropriately
Support the ‘putting patients first’ agenda around care planning and case management to support patients in their management of care and avoid unnecessary hospital admissions
Promptly and accurately booking SDA appointments with patients via telephone
Triaging Klink’s efficiently and safely under the guidance of clinicians and available pathways
Engaging with patients via outbound calls and messaging system in an empathetic manner.

About You

Proven experience in a similar phone-based role
A confident communicator on the phone, able to communicate empathetically while dealing efficiently with sensitive issues
High attention to detail and accuracy applied in all administrative work
Knowledge of the Data Protection Act and handling confidential information is desirable
Experience in an NHS/Primary Care background is desirable
Proficiency in Microsoft Office and IT literacy to learn new software (SystmOne)

We Offer

Friendly and supportive working environment
Parking on-site at most of our practices
Continuous Professional Development
NHS Pension Scheme
Competitive holiday entitlement scheme
Cycle to work scheme
Access to NHS discounts

Equality and Diversity

Shore Medical is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves, through the creation of a work environment where staff are able to do their jobs to the best of their abilities without having to face discrimination or harassment. All employees have a responsibility to ensure that they understand the standards expected and that they promote and adhere to the policies and measures adopted by the practice.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Equal Opportunity

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Asylum and Immigration Act 1996

All applicants will be asked to provide the required documented evidence of eligibility to live and work in the UK. In completing this application, you are giving Shore Medical Group permission to contact the Home Office/UKBA to establish your immigration status and eligibility to work at Shore Medical Group.

Pay: £12.90 per hour

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in parkstone, dor

Care Navigator

Administrator

Team Administrator

Receptionist / Administrator

Receptionist

Donor Centre Administrator

Sexual Health Service Administrator

Patient Administrator

Care Co-ordinator

Chiropractic Assistant/Client Experience Receptionist

Receptionist

Patient Services Assistant

Support Secretary for Elective Orthopaedics

Medical Receptionist/Administrator to cover maternity leave

Theatre Clerk

Medical Secretary

Care Navigator

Medical Receptionist/Administrator

Dental Receptionist

GP Practice Administrator

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