Distribution operations occupations Work, Jobs in Pembury, Ken (with Salaries)

Fulfilment Operations Manager
The Growth Foundation —Tonbridge
- £40,000 - £50,000 a year
- Full-time
- Continuous improvement
- Communication skills
Quick apply
6h
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Import/Export Freight forwarder
Twinwheel Logistics Ltd —Grays
- £27,500 - £35,000 a year
- Full-time
- Analysis skills
- IT
- Typing
- Free parking
Quick apply
Customer Operations Manager - (B2B) - Warehouse & Fulfilment
The Growth Foundation —Tonbridge
- £40,000 - £50,000 a year
- Continuous improvement
Quick apply
European Operator
Uniserve —Tilbury
- Full-time
- IT
- Communication skills
- Time management
- Free parking
- Referral programme
Warehouse Operations Manager
zendbox —Paddock Wood
- £50,000 - £60,000 a year
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
Quick apply
Customs Co-ordinator
Matthew James Global Relocations Limited —London
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
Quick apply
1d
Warehouse Manager
Carbon3 —Wrotham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
2d
UK & European Sales Specialist
Bespoke Handling Ltd —Crawley
- From £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Branch Manager
Keyline —Ashford
- Full-time
- Negotiation
- Employee discount
7d
Route Planner
Bidfood —Tonbridge
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Employee discount
3d
Transport Manager
Lockwood Group of Companies —West Thurrock
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Microsoft Office
- Supervising experience
Quick apply
16h
Trainee Transport Planner
Shakespeare Transport —Larkfield
- £28,500 a year
- Full-time
- Management
- Microsoft Office
- Driving
- Annual leave
Quick apply
Import & Export Logistics Coordinator
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Work from home
Quick apply
2d
Warehouse Manager
Imex Ceramics UK Ltd —Hailsham
- Full-time
- Microsoft Office
- Leadership
- Free parking
- Annual leave
Quick apply
Warehouse managers
Q Commerce limited —Horley
- £31,000 - £40,000 a year
- Full-time
- In-person
- Free parking
Quick apply
LCL Import Operator
Uniserve —Tilbury
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
2d
Transport Operations Manager
GXO Logistics —Borough of Dartford
- Up to £52,500 a year
- Weekend availability
- Communication skills
- Time management
- Annual leave
- Employee discount
Warehouse Manager
Trimline Group —Swanley
- £36,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Leadership
- Free parking
Quick apply
2d
Customer Service
Travail-Hiredonline —Horsted Keynes
- £23,132 a year
- Temporary
- Customer service
- Communication skills
- Free parking
- Employee discount
3d

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Fulfilment Operations Manager

The Growth Foundation
Tonbridge

Quick apply

Job details

Permanent | Full-time
£40,000 - £50,000 a year
6 hours ago

Qualifications

Continuous improvement
Communication skills

Full job description

Maidstone, Kent | Full-time, permanent, on-site

Our client is a scaling ecommerce fulfilment business, and they're looking for a Fulfilment Operations Manager to lead their Customer Operations function from the warehouse floor.

This is a hands-on leadership role embedded directly within the warehouse operation. You'll work side by side with Warehouse Operations, Continuous Improvement, Tech, and Customer Experience teams to make sure customers get fast, confident, solutions-focused support at every stage of their journey.

This isn't a desk job. You'll be leading from the floor, bringing energy, urgency, and ownership into the operation every day, and building a customer operations function that prevents problems before they happen.

What you'll be doing

Owning the Customer Operations function end-to-end within the warehouse
Building and leading a high-performing, accountable support team
Acting as the final escalation point for complex operational issues
Working closely with Warehouse Operations to align customer commitments with what's actually deliverable
Owning ticketing workflows, prioritisation, and escalation pathways
Driving SLA performance across response times, resolution times, and communication
Analysing customer trends and recurring issues, and partnering with Continuous Improvement to fix root causes, not symptoms
Setting KPIs and performance standards for the team, and coaching people to hit them
Supporting succession planning as the team and business grow

What we're looking for

Strong understanding of warehouse and fulfilment operations, including Goods In, Goods Out, Inventory, and Dispatch
Proven experience leading operational support or customer operations teams
Comfortable making decisions fast in a live, fast-paced operational environment
Confident balancing customer expectations against operational reality
Strong stakeholder management and communication skills
Track record of driving continuous improvement
Data-driven, and comfortable using it to spot trends and take action
At home on a warehouse floor, not just in a ticketing system

You'll know you're succeeding when

Response times and CSAT are consistently hitting target
First contact resolution is climbing and repeat issues are dropping
Your team feels supported, clear on expectations, and is growing into bigger roles
Warehouse and customer ops are working as one team, not two

If you thrive in fast-paced operational environments, take ownership without being asked, and want to build something rather than just manage it, we'd like to hear from you.

This is an on-site role, so you'll need to be able to commute to the warehouse daily.

If you haven't heard back from us within two weeks, unfortunately due to the high volume of applications we receive, we're not able to respond to every applicant.

Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of race, sex, disability, religion or belief, sexual orientation, or age.

Quick apply

Refine Your Search

distribution operations occupations jobs in pembury, ken

Fulfilment Operations Manager

Operations Manager

Import/Export Freight forwarder

Customer Operations Manager - (B2B) - Warehouse & Fulfilment

European Operator

Warehouse Operations Manager

Customs Co-ordinator

Warehouse Manager

UK & European Sales Specialist

Branch Manager

Route Planner

Transport Manager

Trainee Transport Planner

Import & Export Logistics Coordinator

Warehouse Manager

Warehouse managers

LCL Import Operator

Transport Operations Manager

Warehouse Manager

Customer Service

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