Customer experience leader Work, Jobs in Pershore, Wor (with Salaries)

Operations Planning & Delivery Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Communication skills
Quick apply
Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
9d
Short-term Temporary Team Member
NEXT —Evesham
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
13d
Customer Services Executive
Greentree (Verton Ltd) —Tewkesbury
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
10d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
8d
SIA Security Manager
Bridgegate Security (UK) Ltd —Birmingham
- £20 an hour
- Part-time
- Organisational skills
- In-person
- Leadership
Quick apply
1h
Customer Advisor - Argos
Sainsbury's —Malvern
- £13.23 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
12h
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Insights Manager
National Grid —Warwick
- £70,000 - £84,000 a year
- Hybrid work
- Leadership
- Communication skills
3d
Experienced Automotive Leader Required to Drive Growth at Established Dealership Group
Clarks of Kidderminster Kia & Omoda | Jaecoo —Kidderminster
- £75,000 - £130,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
8d
Homelessness Manager
Redditch Borough Council —Redditch
- £48,226 - £51,356 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
2h
Production Manager
Athena Worksuface Fabrications Ltd —Worcester
- £50,000 - £60,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Annual leave
Quick apply
2d
Customer Service Advisor (Part-time)
Lucart Hygiene Limited —Worcester
- £13.28 an hour
- Part-time
- CRM software
- Customer service
- ERP systems
- Free parking
- Store discount
Quick apply
14d
Customer Representative - Cheltenham
Nationwide Building Society —Cheltenham
- From £25,250 a year
- Full-time
- Customer service
- Banking
3d
Operations Co-ordinator
Trigo UK —Solihull
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business development
Quick apply
3d
Team Manager - Visual Merchandising - Banbury
Marks & Spencer —Worcester
- Full-time
- Employee discount
Team Leader
Home Bargains —Worcester
- £32,032 a year
- Part-time
- Supervising experience
- Store discount
- Annual leave
Quick apply
6d
Store Manager
Jollyes Pets —Evesham
- £30,000 - £34,000 a year
- Full-time
- Customer service
- Retail management
Quick apply
10h
Head of Business Systems
Helping Hands —Alcester
- £70,000 - £75,000 a year
Quick apply
10d
Operations Manager
Porterbrook —Long Marston
- Full-time
- Driving
- IT
- Leadership
- Annual leave
Quick apply
2d

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Operations Planning & Delivery Manager

Helping Hands -
Alcester

Quick apply

Job details

Up to £65,000 a year

Qualifications

Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about creating meaningful experiences and want a role where your work genuinely helps families find the care they need, there’s a place for you here.

With over 7,000 colleagues delivering care across the UK, we’re transforming how we operate — strengthening how we plan, communicate, and deliver change across a complex, people-led organisation.

To support this, we’re hiring an Operations Planning & Delivery Manager — a senior, high-impact role at the centre of the business.

This is not a traditional “operations” role.

This is about leading change, driving alignment, and shaping how a large organisation works and communicates at scale.

As an Operations Planning & Delivery Manager, you will act as the lynchpin between strategy and execution — ensuring that operational priorities, change initiatives, and communication are aligned across the business.

You’ll work closely with senior leaders to bring clarity to complexity, create structure across a fast-paced environment, and ensure that teams across the organisation are engaged, informed, and able to deliver effectively.

Salary : Up to £65,000

What You’ll Be Doing

Leading a business-wide approach to operational planning and alignment
Owning and embedding a “one version of the truth” framework for communication and delivery
Driving the delivery of major change and transformation initiatives
Partnering with senior stakeholders to align priorities and enable execution
Designing and evolving target operating models and ways of working
Leading on engagement and communication planning, ensuring clarity and buy-in across teams
Acting as a central point of coordination across Operations, People, IT and leadership teams
Using data and insight to inform decisions, improve performance and drive change outcomes
Supporting a culture of continuous improvement across a complex, multi-site organisation

What We’re Looking For

We’re looking for a credible, engaging senior leader who thrives in pace and complexity.

You’ll bring:

Experience operating in a fast-paced, multi-site, people-led organisation
A proven track record of leading change and transformation
Exceptional communication and stakeholder engagement skills
The ability to influence at all levels, including senior leadership
A strong ability to create structure, clarity and alignment in complex environments
A proactive, resilient mindset with a focus on delivery and continuous improvement

This role is best suited to someone who has led change in a service-driven, people-focused organisation, where engagement and communication are critical — rather than purely transactional or process-driven environments.

Desirable

Experience in care, healthcare, or regulated sectors
Exposure to operating model design or transformation programmes
Familiarity with structured improvement methodologies (LEAN, Six Sigma, etc.)

Why Helping Hands

We’re a purpose-driven organisation — but we’re also a large, complex business undergoing real change.

This is your opportunity to:

Lead transformation that directly impacts colleagues and customers nationwide
Shape how a growing organisation aligns, communicates, and delivers
Be part of a business where people, pace and purpose come together

Quick apply

Refine Your Search

customer experience leader jobs in pershore, wor

Operations Planning & Delivery Manager

Managing Director

Short-term Temporary Team Member

Customer Services Executive

Customer Service Specialist

SIA Security Manager

Customer Advisor - Argos

ER Manager

Customer Insights Manager

Experienced Automotive Leader Required to Drive Growth at Established Dealership Group

Homelessness Manager

Production Manager

Customer Service Advisor (Part-time)

Customer Representative - Cheltenham

Operations Co-ordinator

Team Manager - Visual Merchandising - Banbury

Team Leader

Store Manager

Head of Business Systems

Operations Manager

I want to receive the latest job alerts for customer experience leader in pershore, wor

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