Customer support & client services Work, Jobs in Peterlee, Dur (with Salaries)

Out of Hours Coordinator
DFP Services Ltd —Durham
- From £20,800 a year
- Administrative experience
- Analysis skills
- IT
- Free parking
Quick apply
5d
Operations Assistant
Paul Gough Media —Hartlepool
- £24,000 - £26,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
Sales Executive
CameraMatics —Darlington
- £80,000 - £120,000 a year
- Full-time
- Sales
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
9d
Part Time Sales Sales Support And Media Coordinator
Embleys Estate Agents —Whitley Bay
- £26,500 a year
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
- Flexible schedule
Quick apply
11d
Sales Advisor
Clementine Services Ltd —Wallsend
- £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
5d
Account Manager
razorblue Careers —Stockton-on-Tees
- £32,000 - £36,000 a year
- Hybrid work
- English
- Microsoft Office
- IT
- Life insurance
- Referral programme
Quick apply
Customer Services Specialist
Nuby UK —Birtley
- £23,000 - £25,000 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Store discount
Quick apply
Stocktaker
nGeneration —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Internal Sales Executive
REXEL —Durham
- Full-time
- Sales
- Annual leave
- Employee discount
Quick apply
Operational Support
John Cullerton & Sons Ltd —Durham
- £13 - £15 an hour
- Full-time
- Maintenance
- Microsoft Office
- Analysis skills
- Annual leave
- Sick pay
Quick apply
11d
Support Worker (Days)
Manor Care Home Group —Darlington
- £12.71 an hour
- Full-time
- English
- Driving
- Patient care
Quick apply
4d
Catering Assistant
Mellors Catering Services Limited —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
4d
Client Coordinator
Schawk UK Limited —Gateshead
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply
5d
Administration Assistant/Sales Progressor - Estate Agency
Collier Estates —Hartlepool
- Up to £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Rental Manager
Avella People —Sunderland
- £35,000.00 - £40,000.30 a year
- Overtime
- Engineering
- Organisational skills
- IT
- Free parking
- Health & wellbeing programme
Quick apply
5d
Senior Customer Service Advisor
PDSA —Sunderland
- £25,446 - £26,209 a year
9d
Property Sales Consultant
iamproperty & iamsold —Newcastle upon Tyne
- £28,000 a year
- Full-time
- Sales
- Computer literacy
- Organisational skills
- Annual leave
Quick apply
12d
Field Sales Executive
FOODHUB —Newcastle upon Tyne
- £32,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Work from home
- Employee assistance programme
Quick apply
12d
Pharmacy Assistant Apprenticeship
Skills 4 Group —Peterlee
- £16,640 a year
- Customer service
- English
- IT
12d
Sales Associate
Belstaff —Seaham
Quick apply

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customer support & client services jobs near peterlee, dur

Out of Hours Coordinator

DFP Services Ltd -
Durham

Quick apply

Job details

Permanent
From £20,800 a year
5 days ago

Benefits

Free parking
On-site parking

Qualifications

Logistics
Administrative experience
Analysis skills
IT
Help desk

Full job description

DFP Services are hiring for an OOH Coordinator

The Role
You’ll play a vital role as an OOH Coordinator, ensuring the smooth coordination of both reactive and emergency maintenance works across our client portfolio outside of core business hours. Using our in-house system (JobWatch), you’ll be responsible for logging, prioritising, and tracking urgent jobs, keeping customer portals updated, and ensuring our out-of-hours service delivery meets the high standards our clients expect.

You will act as the main point of contact outside of standard working hours, working closely with engineers, on-call staff, and clients – including care homes, NHS foundations, councils, police constabularies, and universities – to ensure all urgent work is correctly assessed, promptly actioned, and professionally communicated.

Your work schedule will be agreed initially, but the company reserves the right to adjust it when needed for the business.

The Responsibilities
As our Helpdesk Administrator, you’ll be responsible for:

· Log reactive jobs and planned preventative maintenance (PPM) tasks on our internal system (JobWatch).

· Monitor the out-of-hours helpdesk inbox and ensure all queries are actioned or escalated as needed.

· Update client portals with job status, notes, and completion details.

· Take inbound calls from clients, contractors, and engineers.

· Coordinate with engineers to schedule and dispatch jobs.

· Raise purchase orders and sales opportunities where appropriate.

· Maintain accurate records and ensure all data is entered correctly.

· Report regularly to your line manager on job delivery performance.

· Perform general administrative duties to support smooth office operations.]

· Assist with scheduling and coordinating contract works in line with SLAs and KPIs.

The Person

This ideal person who’ll thrive in this role:

· Highly organised with excellent attention to detail.

· A confident communicator, both written and verbal.

· Comfortable working in a fast-paced environment.

· Customer-focused, professional, and approachable.

· Able to manage multiple tasks with efficiency and accuracy.

The Training

Full training will be provided

The Essential Criteria

· Familiar with scheduling, coordination, or helpdesk systems (JobWatch experience a plus)

· Strong IT and administrative skills.

The Benefits

Free parking
On-site gym
Weekly pay
Long service incentives
Training opportunities

Pay: From £20,800.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services jobs in peterlee, dur

Out of Hours Coordinator

Operations Assistant

Sales Executive

Part Time Sales Sales Support And Media Coordinator

Sales Advisor

Account Manager

Customer Services Specialist

Stocktaker

Internal Sales Executive

Operational Support

Support Worker (Days)

Catering Assistant

Client Coordinator

Administration Assistant/Sales Progressor - Estate Agency

Rental Manager

Senior Customer Service Advisor

Property Sales Consultant

Field Sales Executive

Pharmacy Assistant Apprenticeship

Sales Associate

I want to receive the latest job alerts for customer support & client services in peterlee, dur

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