Support specialist Work, Jobs in Poole, Dor (with Salaries)

Client Support Specialist
I-Fulfilment —Christchurch
- £27,500 - £30,000 a year
- Full-time
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Quick apply
Onboarding & Training Specialist
Glow Green Ltd —Bournemouth
- Full-time
- In-person
- Training & development
- Annual leave
- Referral programme
Quick apply
12d
Manager - Education, Alternative Provision
Aspire Life LTD —Bournemouth
- £32,000 - £37,000 a year
- Full-time
- Hybrid work
- Management
- Up to 50% travel
- Team management
- Free parking
- Store discount
Quick apply
4d
Sales - Sales Advisor - UK
New Look —Poole
- Part-time
- Customer service
Assembly Operative
IMI Plc - Legacy Precision —Poole
- Full-time
- Computer literacy
- Data entry
- Communication skills
Trainee Recruitment Consultant
Advantage Education —Bournemouth
- From £30,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- In-person
- Annual leave
- Gym membership
Quick apply
Environmental Laboratory Analyst
Environmental Chemistry Testing Limited —Poole
- £27,109.20 - £29,640.00 a year
- Computer literacy
- Annual leave
- Employee discount
5d
Credit Control Assistant
Muc-Off —Poole
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Candidate Resourcer
Caspian One —Bournemouth
- £34,000 a year
- CRM software
- Sales
- Business development
- Free parking
- Work from home
Quick apply
Data & Analytics Operations Specialist
Glow Green Ltd —Bournemouth
- Full-time
- In-person
- Analytics
- Annual leave
- Referral programme
Quick apply
3d
Help Desk Manager
Admit One —Poole
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- Team management
- Organisational skills
- Free parking
- Flexitime
Quick apply
12d
Sales Assistant
Jollyes Pets —Poole
- £8.43 - £12.71 an hour
- Part-time
- Customer service
Quick apply
7d
Test Technician (Physical Testing) - Progression to Test Engineer
Global Compliance Services (GCS) Ltd —Christchurch
- £27,000 - £37,000 a year
- Full-time
- Continuous improvement
- Quality control
- In-person
Quick apply
13d
PPC Specialist
Upperdog Ltd —Bournemouth
- Full-time
- Hybrid work
- In-person
- Analytics
- Flexitime
- Work from home
Quick apply
14d
Support Worker - Hermitage Road / Poole
Accomplish —Poole
- £13.45 - £14.15 an hour
- Full-time
- Annual leave
- Referral programme
Quick apply
Quality Administrator
IMI Plc - Legacy Precision —Poole
- Full-time
- Microsoft Word
- Computer literacy
- English
Dental Nurse Apprenticeship
Skills 4 Group —Poole
- Computer literacy
- No experience needed
- Patient care
Quality Administrator
IMI plc —Poole
- Full-time
- Microsoft Word
- Computer literacy
- English
Tutor
Next Steps Education Ltd —Poole
- £38 an hour
- English
- Maths
- Travel
Quick apply
11d
Quality Administrator
IMI Process Automation —Poole
- Microsoft Word
- Computer literacy
- English
Quick apply

I want to receive the latest job alerts for support specialist in poole, dor

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Support Specialist

I-Fulfilment -
Christchurch

Quick apply

Job details

Full-time
£27,500 - £30,000 a year

Benefits

Free parking
Annual leave
Company events

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Client engagement
Stakeholder liaison
Ticket management
Administrative support experience
Internal department liaison
Administrative experience
Partnership building
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

IFGlobal is a leading eCommerce fulfilment solutions business. Our headquarters are located in Christchurch, Dorset and we have recently opened brand new state of the art office space in Aviation Park West, Bournemouth Airport. We have operations in the USA and Europe.

We now have an exciting opportunity for a diverse and dynamic Client Support Specialist to provide a frontline telephone, online and administration support to our portfolio of clients.

This is an exciting time for the business as it continues to grow at pace and will be a rewarding and varied role for the successful applicant.

The Role:

Our Client Support Specialist role is a pivotal position within the organisation. A successful candidate will ensure the core requirements of day-to-day Client administration, maintenance and finance requirements are completed quickly, efficiently and to a very high standard. A Client Support Specialist must be able to develop and maintain excellent partnerships with existing and new Clients and be able to galvanise internal stakeholders.

Responsibilities include:

First point of contact for Client queries through a ticketing system and telephone calls.
Managing courier queries such as late delivery, missing parcels and collections
Taking ownership for Client related queries such as backorders, concerns, shipping issues, booking in, held orders.
Work cross functionally across warehouse, tech and finance functions to ensure Client queries are being managed and prioritised.
Articulate and able to compose concise and well written emails setting out the issue, impact, solution and actions taken.
Prioritisation of tasks and negotiate competing priorities with internal and external stakeholders.
Ensure that the highest quality of service is provided to the Client by understanding their business needs and taking accountability for their queries.

Qualifications & Experience:

Excellent Client focus with proven experience in building and maintaining strong, collaborative relationships.
Administrative experience and ability to learn new systems and processes quickly.
To passionately represent the company to our Clients and also show a strong desire to understand their business and aspirations.
Ability to manage at pace, differing tasks and stakeholders.
Proven ability to work cross-functionally internally and externally.
Positive can-do attitude with the ability to work independently and to adapt your style and practices to respond to changing circumstances and Client needs.
Excellent communication skills, both written and verbal.
An eye for detail.

If this sounds like the perfect job for you, please get in touch. We look forward to hearing from you!

Salary and Benefits:

Salary: Up to £30,000 per annum
Health cash plan
Annual leave of 20 days plus bank holidays increasing with length of service
In additional to annual leave entitlement, we provide your birthday off
Company social events
Free parking

Quick apply

Refine Your Search

support specialist jobs in poole, dor

Client Support Specialist

Onboarding & Training Specialist

Manager - Education, Alternative Provision

Sales - Sales Advisor - UK

Assembly Operative

Trainee Recruitment Consultant

Environmental Laboratory Analyst

Credit Control Assistant

Candidate Resourcer

Data & Analytics Operations Specialist

Help Desk Manager

Sales Assistant

Test Technician (Physical Testing) - Progression to Test Engineer

PPC Specialist

Support Worker - Hermitage Road / Poole

Quality Administrator

Dental Nurse Apprenticeship

Quality Administrator

Tutor

Quality Administrator

I want to receive the latest job alerts for support specialist in poole, dor

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected