Work, Jobs in Porthmadog, Wls (with Salaries)

Customer Experience Advisor
Harlech Foodservice —Llanystumdwy
- From £19,233.76 a year
- Organisational skills
- Computer skills
- In-person
- Free parking
- Employee discount
Quick apply
9d
Brewery Production Assistant
Purple Moose Brewery Ltd —Porthmadog
- £25,000 - £26,000 a year
- Full-time
- Free parking
- Employee discount
Quick apply
1d
Children's Support Worker
Aran Hall School —Dolgellau
- £35,581.00 - £37,466.52 a year
- Weekend availability
- No experience needed
- Experience working with children
- In-person
- Free parking
- Store discount
Quick apply
Tenancy Support Worker
Digartref Cyf —Bangor
- £25,916.80 - £26,717.60 a year
- Weekend availability
- Experience working with children
- Driving
- In-person
- Paid training
- Annual leave
Quick apply
General Operator
International Safety Components Ltd —Bangor
- Full-time
- Quality control
- Power tools
- In-person
- Free parking
Quick apply
Human Resources Administrator / Gweinyddwr Adnoddau Dynol
The Hogan Group —Bangor
- £23,500 - £27,500 a year
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
- Free parking
- Health & wellbeing programme
Quick apply
Accounts Receivable Office Administrator
G D Jones & Son Ltd —Gaerwen
- £32,000 - £38,000 a year
- Overtime
- Bilingual
- QuickBooks
- Financial services
Quick apply
Accounts Clerk
Harlech Foodservice —Criccieth
- £26,500 a year
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Employee discount
Quick apply
5d
Porthor Cegin / Kitchen Porter
Portmeirion Limited —Penrhyndeudraeth
- Up to £12.71 an hour
- Full-time
- Cooking
- Hotel
- Restaurant experience
- Free parking
Quick apply
5d
Car Delivery Driver
Lewtas Logistics Group —Caernarfon
- £350 - £1,080 a week
- Full-time
- Sales
- Customer service
- Driving
Quick apply
Restaurant & Bar Assistant
Portmeirion Limited —Penrhyndeudraeth
- Up to £13.21 an hour
- Part-time
- Serving
- Bar
- Customer service
- Employee discount
Quick apply
12d
Associate Manufacturing Engineer (Full Time)
International Safety Components Ltd —Bangor
- Full-time
- Engineering
- Data analysis skills
- Analysis skills
Quick apply
Residential Activity Worker with Outdoor Activities
Keys Children —Anglesey
- £13.95 - £14.55 an hour
- Annual leave
- Employee assistance programme
Quick apply
Head of Cheese Operations
South Caernarfon Creameries Ltd —Pwllheli
- £55,000 - £65,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Quick apply
4d
Trainee Optical Assistant
Specsavers —Porthmadog
- £8.20 - £12.91 an hour
- Part-time
- Customer service
- Employee discount
- Sick pay
11d
Assistant Store Manager
Mountain Warehouse —Betws-y-coed
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Administration Assistant
CCI Credit Management Ltd —Penrhyndeudraeth
- £24,786 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
10d
Assistant Tenancy Support Worker
Digartref Cyf —Llangefni
- £25,152.24 a year
- Weekend availability
- Experience working with children
- Driving
- In-person
- Paid training
- Annual leave
Quick apply
11d
Hotel - Duty Manager
Premier Inn —Porthmadog
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
9d
REGISTERED NURSE – COMPLEX CARE PACKAGE | NORTH WALES
Precious Care Solutions Uk ltd —North Wales
- From £30 an hour
- Temporary
- Medication administration
- Patient care
- In-person
- Free parking
- Flexitime
Quick apply
5h

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Customer Experience Advisor

Harlech Foodservice -
Llanystumdwy

Quick apply

Job details

Fixed term contract
From £19,233.76 a year
9 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sales support
Customer service call handling
Client engagement
Complaint handling
Customer relationship management
Organisational skills
Relationship management
Computer skills
Customer interaction
Outbound calling
Account management
Communication skills
Add-on sales
Time management

Full job description

Job Title: Customer Experience Advisor

Department: Customer Experience

Responsible to: Assistant Customer Experience Manager

Hours: 28 hours per week, with 35 hours also considered.

Salary: £19,233.76 rising to £20,851.09 after successful completion of probation (based on working 28 hours per week. This will be adjusted accordingly for 35 hours per week.)

This role is a fixed term contract (Maternity Cover) until end of June 2027.

Summary of Main Purpose of the Job:

The Customer Experience Adviser is responsible for managing and developing customer accounts through proactive engagement, delivering an excellent customer experience while driving sales growth and increasing average order value.

The role works closely with Field Sales Representatives to support account management, ensuring customers are regularly contacted, supported, and encouraged to maximise their spend through effective upselling and service delivery.

Knowledge and Skills Required:

Strong communication and relationship-building skills
Commercial awareness with a proactive sales mindset
Ability to identify and act on sales opportunities
Good organisational and time management skills
Strong IT and system capability
High attention to detail and accuracy
Ability to manage multiple accounts and priorities
Positive, resilient and customer-focused approach

Main Duties and Responsibilities:

Account Management & Customer Experience

Manage a portfolio of customer accounts, building strong and effective relationships
Work in alignment with Field Sales Representatives to support account growth and retention
Act as a key point of contact for customer queries, ensuring timely and professional resolution
Ensure all customer interactions are handled in line with company standards and expectations

Sales & Commercial Performance

Proactively conduct outbound calls to customers to drive engagement and sales
Identify opportunities to upsell, cross-sell and increase average delivery value
Support delivery of team targets relating to call volumes, conversion and revenue
Maintain strong product knowledge to confidently promote products and services
Encourage repeat business and maximise customer spend

Order Processing & Administration

Process customer orders accurately via phone, email and digital platforms
Ensure all order administration is completed correctly and within required timeframes
Support the setup and management of new customer accounts
Maintain accurate records of customer interactions and transactions

Customer Queries & Issue Resolution

Handle customer queries and complaints in a professional and efficient manner
Ensure issues are resolved or escalated appropriately in line with company procedures
Provide clear communication and updates to customers throughout the resolution process

Team & Business Contribution

Work collaboratively with colleagues across Customer Experience and Sales teams
Share customer insights and feedback to support business improvement
Contribute to a positive and high-performing team environment

Pay: From £19,233.76 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

jobs in porthmadog, wls

Customer Experience Advisor

Brewery Production Assistant

Children's Support Worker

Tenancy Support Worker

General Operator

Human Resources Administrator / Gweinyddwr Adnoddau Dynol

Accounts Receivable Office Administrator

Accounts Clerk

Porthor Cegin / Kitchen Porter

Car Delivery Driver

Restaurant & Bar Assistant

Associate Manufacturing Engineer (Full Time)

Residential Activity Worker with Outdoor Activities

Head of Cheese Operations

Trainee Optical Assistant

Assistant Store Manager

Administration Assistant

Assistant Tenancy Support Worker

Hotel - Duty Manager

REGISTERED NURSE – COMPLEX CARE PACKAGE | NORTH WALES

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