Sr.dir,patient experience Work, Jobs in Portsmouth, Eng (with Salaries)

Receptionist - Community Mental Health
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,272 a year
- Part-time
- Administrative experience
- Data entry
- Front desk
11d
2 x Weekend Veterinary Care Assistants
Optivet Referrals —Havant
- £10,599.68 a year
- 8 hour shift
- Computer literacy
- English
- Patient care
- Free parking
- Health & wellbeing programme
Quick apply
12d
Donor Carer
NHS Blood and Transplant —Portsmouth
- £25,760 - £27,476 a year
- Overtime
- Customer service
- Annual leave
- Employee assistance programme
2d
Receptionist
Portsdown Group Practice —Portsmouth
- £13.45 an hour
- Part-time
- Customer service
- Administrative experience
- Front desk
- Free parking
Quick apply
9d
3 x Veterinary Care Assistants
Optivet Referrals —Havant
- £26,500 a year
- Weekend availability
- Computer literacy
- English
- Patient care
- Free parking
- Health & wellbeing programme
Quick apply
12d
Business Support Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Databases
Lunchtime Support Assistant
Mary Rose Academy —Southsea
- £9,153 a year
- Part-time
- Experience working with children
- In-person
- School
- Free parking
- Employee discount
Quick apply
13d
Children's Residential Support Worker
Moksha Support Services —Portsmouth
- £29,000 - £31,000 a year
- Part-time
- Experience working with children
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Patient Flow Co-ordinator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £28,392 - £31,157 a year
- Full-time
- No degree
12d
Single Point of Access Administrator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,760 - £27,476 a year
- Part-time
- Microsoft Office
- Data entry
- IT
2d
Ward Host
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,272 a year
- Part-time
- Serving
- Customer service
- Computer literacy
Subject Access Request Clerical Administrator
IWT PHU Single Corporate Service —Portsmouth
- £25,272 a year
- Full-time
- Microsoft Word
- Computer literacy
- Leadership
Quick apply
4d
Senior Receptionist
Vets for Pets —Waterlooville
- Full-time
- Management
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Children's Residential Support Worker - Waking night ONLY
Moksha Support Services —Portsmouth
- £30,450 a year
- Part-time
- Experience working with children
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
Mental Health Outreach Team Practitioner
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £39,959 - £48,117 a year
- Full-time
Assistant Psychologist
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Southampton
- £32,073 - £39,043 a year
- Full-time
- Research
- Databases
- Bachelor's degree
5d
Mental Health Practitioner
NHS Professionals —Portsmouth
- £21.57 an hour
- Temporary
- Case management
- Travel
- Mentoring
- Store discount
- Employee discount
Quick apply
Personal Assistant
Spire Healthcare —Southampton
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Administrative experience
- Free parking
- Annual leave
1d
Re-enablement Support Assistant - Community Rehab Service - Portsmouth
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,760 - £27,476 a year
- Full-time
- Computer literacy
- Administrative experience
- Patient care
Healthcare Support Worker-Havant
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Portsmouth
- £25,760 - £27,476 a year
- Part-time
- Computer literacy
- No experience needed
- First Aid Certification
5d

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Receptionist - Community Mental Health

Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Portsmouth

Apply Now

Job details

Permanent | Part-time | Full-time
£25,272 a year
11 days ago

Qualifications

GCSE
Administrative support experience
Administrative experience
Data entry
Front desk
Communication skills

Full job description

The closing date is 23rd Aug 2026
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Job summary

Be the welcoming face of our Mental Health Services!

Are you a friendly, organised, and compassionate individual who enjoys helping others? We're looking for a Mental Health Receptionist to join our dedicated Business Administration Support Team and play a vital role in supporting our mental health services across Portsmouth.

Based across our sites at St Mary's Community Health Campus and St James' Hospital, you'll be the first point of contact for service users, carers, visitors, and colleagues, helping to create a positive and professional experience for everyone who accesses our services.

This is a fantastic opportunity to join our supportive teams where your contribution will make a real difference every day.

The hours are flexible for this post, full time or part time will be considered.

Hampshire and Isle of Wight Healthcare Mental Health Services within Portsmouth and Southeast Hampshire division cover a variety of different services including inpatient facilities for both adults and older persons, community services including rehab, crisis and health and wellbeing, and learning disabilities.

Based across St Marys Community Health Campus and/or St James Hospital.

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Main duties, tasks & skills required

Greet all patients, staff and visitors at the front desk, maintaining the reception area and consulting/meeting rooms.

Answering sensitive calls from service users and other agencies, ensuring queries are forwarded promptly.

Dealing with emails relating to the services via shared mailboxes.

To work as part of skill mix team to provide a comprehensive administrative support to the service.

To effectively always prioritise and manage own workload whilst maintaining confidentiality and diplomacy both independently and as part of a team.

To carry out other duties as necessary to meet the changing needs of the service, in accordance with management of requirements and appropriate to banding.

All duties will be carried out within the Trusts Information Governance, recording, and data sharing procedures and guidance.

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About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

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Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

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Person specification
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Qualifications
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Essential

GCSE grade C/4 in English or equivalent

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Experience
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Essential

Experience of working in an administrative setting/reception area.
Working to strict deadlines and under pressure
Providing operational Support
Working without direct supervision

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Additional Criteria
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Essential

Excellent communication skills, written, verbal and face to face with professionals and non-professionals.
Excellent customer care skills.
Accurate message taking, problem solving skills and data input.
Ability to work independently and as part of a team.
Self motivated, able to organise a large and varied workload.
Being flexible and adaptable at work in order to meet competing priorities and varying situations.
Confidence in working in an environment with patients struggling from mental health issues.

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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For help with your application, contact:
Leigh Horn

[email protected]

03001233921

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Pay scheme

Agenda for Change

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Band

Band 2

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Salary
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£25272.00 Yearly
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Contract

Permanent

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Working pattern

Part-Time, Full-Time, Flexible Working

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Reference number

348-PSE-12244

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Job locations

St.Mary's Community Health Campus (Portsmouth)
Milton Road
Portsmouth
Hampshire
PO3 6AD

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St James’ Hospital
Locksway Road
Portsmouth
Hampshire
PO4 8LD
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Attachments
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Job Description
B2 Receptionist JDPS.docx – 145KB Opens in a new window
Converted File B2 Receptionist JDPS.docx.pdf – 224KB Opens in a new window
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Apply Now

Refine Your Search

sr.dir,patient experience jobs in portsmouth, eng

Receptionist - Community Mental Health

2 x Weekend Veterinary Care Assistants

Donor Carer

Receptionist

3 x Veterinary Care Assistants

Business Support Administrator

Lunchtime Support Assistant

Children's Residential Support Worker

Patient Flow Co-ordinator

Single Point of Access Administrator

Ward Host

Subject Access Request Clerical Administrator

Senior Receptionist

Children's Residential Support Worker - Waking night ONLY

Mental Health Outreach Team Practitioner

Assistant Psychologist

Mental Health Practitioner

Personal Assistant

Re-enablement Support Assistant - Community Rehab Service - Portsmouth

Healthcare Support Worker-Havant

I want to receive the latest job alerts for sr.dir,patient experience in portsmouth, eng

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