Customer experience specialist Work, Jobs in Pulborough, Wsx (with Salaries)

Customer Experience Specialist
Browns More Hair Now Ltd —Chichester
- £24,500 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Motorhome & Camper Handover specialist
Campersales Ltd —Burgess Hill
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Annual leave
Quick apply
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
Customer Service Specialist I
Thermo Fisher Scientific —Horsham
- Full-time
- Salesforce
- ERP systems
- English
Personal Travel Planner
Specialist Holidays Group —Horsham
- Full-time
- Hybrid work
- Hospitality
- Sales
- Hotel experience
- Health & wellbeing programme
- Work from home
Quick apply
10d
Customer Experience Specialist
GRENKE —Guildford
- Customer service
- Microsoft Office
- Organisational skills
Treatment Co-Ordinator
Surrey Orthodontics (Godalming) Ltd —Godalming
- Sales
- Business development
- In-person
Quick apply
10d
Customer Assistant
Lidl —Billingshurst
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
8d
A&D Consultant London
Orac —Horsham
- Full-time
- Sales
- Marketing
- Bachelor's degree
- Annual leave
Quick apply
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
Web Optimisation Specialist
Unum Group —Dorking
- £50,000 a year
- Full-time
Customer Engagement Executive
Unum Group —Dorking
- £30,000 - £35,000 a year
- Full-time
- Marketing
- In-person
- Business
Trainee Finance Broker
Winchester Corporate Finance —Chichester
- £23,500 - £25,000 a year
- Full-time
- Sales
- No experience needed
- In-person
Quick apply
Operations Manager
Neils Steels Ltd —Brighton
- £31,000 - £38,000 a year
- Full-time
- Management
- English
- Microsoft Office
Quick apply
4d
Business Support Assistant (Commercial & Operations)
Certino —Farnborough
- £28,000 a year
- Hybrid work
- Microsoft Excel
- English
- IT
- Work from home
Quick apply
6d
Bank Medical Records Administrator
Spire Healthcare —Portsmouth
- Full-time
- Computer literacy
- Annual leave
4d
UK & European Sales Specialist
Bespoke Handling Ltd —Crawley
- From £30,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
Packaging Technician
Allergy Therapeutics —Worthing
- £26,230 a year
- Overtime
- In-person
- Leadership
- Mechanical knowledge
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply

I want to receive the latest job alerts for customer experience specialist in pulborough, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience specialist jobs near pulborough, wsx

Customer Experience Specialist

Browns More Hair Now Ltd
Chichester

Quick apply

Job details

Permanent | Full-time
£24,500 - £26,000 a year
4 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Work from home
Private medical insurance
Employee discount
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Department: Customer Experience
Reports to: Customer Experience Team Lead
Location: Chichester
Contract: Full-time, permanent (Monday–Friday, 9am–5pm)
Salary: £24,000 - £26,000

We’re Browns (& you could be too.)

We help people feel like themselves again. With understanding, care, and expertise, our specialist wig consultants and stylists guide each person through their hair journey with compassion and confidence — because feeling good begins with feeling understood.

Where we’re at
Our Customer Experience team is at the heart of Browns. You’re the first voice our patients hear — the person guiding them through what is often an emotional and vulnerable moment. You’ll support patients referred from NHS Trusts across the UK, manage appointment journeys, answer queries, and ensure every interaction reflects the care and compassion Browns is known for.

We’re looking for someone who can bring calm, empathy, and structure to a role that truly impacts people's lives.

Next Chapter
This is a varied, rewarding role where you’ll support patients from their initial referral through to their appointment with our Wig Consultants. You’ll manage clinic diaries through our online booking system, coordinate bookings, answer queries, and ensure every patient feels listened to and looked after.

If you’re warm, organised, and thrive in a role where you can genuinely help people, this could be the next chapter for you.

What you’ll be doing
You’ll provide outstanding support to Browns patients, ensuring every interaction is handled with empathy, efficiency, and professionalism.

You’ll be:

Making initial contact with referred patients to introduce Browns, explain the referral process, set expectations, and secure appointments.
Being the first point of contact for all incoming calls — offering clear, compassionate support.
Managing the diary using our booking system: creating patient profiles, adding appointments, rearranging bookings, and ensuring schedules run smoothly.
Assisting patients from any Trust with queries such as booking or amending appointments, placing product orders, and checking order progress.
Returning missed calls, including those received outside working hours.
Supporting Wig Consultants during clinic days by handling referral and patient queries promptly.
Building and maintaining strong relationships with NHS Trust contacts.
Providing administrative support to colleagues and covering duties during annual leave or busy periods.

What we’re looking for
You don’t need to meet every requirement, but ideally you’ll bring:

At least 2 years’ experience in a customer service or patient-facing environment.
Strong administrative and organisational skills, with confidence managing multiple tasks.
Excellent communication skills — friendly, professional, and clear.
Previous call-handling experience.
Ability to work independently and use initiative.
Confidence handling sensitive or emotional conversations with care.
A warm, patient manner — with empathy at the heart of what you do.
Understanding of GDPR and general H&S expectations.

Core Competencies

Essential:

Analytical: Makes rational, informed decisions based on information and context.
Self-Driven: Motivated, proactive, and committed to achieving goals.
Communication: Speaks and writes clearly, adapting style and tone appropriately.

Important:

Learnability: Continuously builds knowledge and skills.
Resilience: Maintains effective performance during pressure or setbacks.
Teamwork: Works respectfully and effectively with colleagues.

What you’ll get from us

A supportive, compassionate team who care deeply about the people we serve.
28 days holiday (including bank holidays), increasing annually with length of service (up to 5 extra days).
Healthcare and pension from day one.
2 volunteering days per year to support causes that matter to you.
Ongoing training and development opportunities.
A meaningful role where your work directly helps people feel like themselves again.

The important bit
If this role sounds right for you — even if you don’t meet every single requirement — we’d still love to hear from you. Show us your strengths, your passion, and what you can bring to Browns. Let’s talk.

Job Types: Full-time, Permanent

Pay: £24,500.00-£26,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
On-site parking
Private medical insurance
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in pulborough, wsx

Customer Experience Specialist

Motorhome & Camper Handover specialist

Customer Experience Specialist

Customer Service Advisor (Part-time)

Customer Service Specialist I

Personal Travel Planner

Customer Experience Specialist

Treatment Co-Ordinator

Customer Assistant

A&D Consultant London

People Operations Manager

Web Optimisation Specialist

Customer Engagement Executive

Trainee Finance Broker

Operations Manager

Business Support Assistant (Commercial & Operations)

Bank Medical Records Administrator

UK & European Sales Specialist

Packaging Technician

Customer Operations Specialist

I want to receive the latest job alerts for customer experience specialist in pulborough, wsx

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected