Food service manager Work, Jobs in Reading, Brk (with Salaries)

Front of House & Experience Lead
Ethos Farm —Reading
- From £16 an hour
- Full-time
- Microsoft Powerpoint
- Management
- Customer service
Quick apply
Food & Beverage Operations Manager
White Rabbit Projects —Oxford
- £70,000 a year
- Full-time
- Bar
- Hotel
- Team management
- Employee discount
Quick apply
3d
Food & Beverage Manager
Hurlands Pickleball & Padel Club —Farnham
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Inventory control
- Store discount
- Employee discount
Quick apply
14d
Deputy Manager - Food Services
The Waterside Woodley. —Woodley
- £30,000 - £36,000 a year
- Full-time
- Inventory control
- Customer service
- Team management
- Free parking
- Employee discount
Quick apply
14d
Sandwich Production Manager
Mayglade Ltd —Bracknell
- From £15 an hour
- Full-time
- Supervising experience
- Quality control
- Organisational skills
- Free parking
Quick apply
21h
Food and Beverage Operations Manager
The Spread Eagle Hotel, Thame —Thame
- £32,000 - £35,000 a year
- Full-time
- Bar
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
10d
Food and Beverage Manager
Macdonald Frimley Hall Hotel and Spa —Camberley
- £38,500 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Health & wellbeing programme
- Employee discount
Quick apply
Production Kitchen Manager
Dish'd —Uxbridge
- £45,000 a year
- Full-time
- Management
- Continuous improvement
- Quality control
Quick apply
6d
Assistant Restaurant Manager
Phyllis Court Club —Henley on Thames
- Up to £33,165.30 a year
- Weekend availability
- Sales
- Computer literacy
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
Kitchen / Chef Manager
Friends Of The Elderly —Reading
- £41,350 a year
- Weekend availability
- Management
- Maths
- Continuous improvement
- Annual leave
- Employee assistance programme
12d
Kitchen Manager
Holiday Inn Reading West —Reading
- £31,200 a year
- Full-time
- Hotel
- Recruiting
- Organisational skills
- Employee discount
Quick apply
5d
Head of Food Operations
Accent Catering Services Ltd —Staines-upon-Thames
- Full-time
- Continuous improvement
- Travel
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
Front House Manager
SUUM VIETNAMESE KITCHEN —Marlow
- £38,000 - £45,000 a year
- Full-time
- Sales
- Restaurant management
- In-person
Quick apply
Food & Beverage Assistant Manager
National Trust —Henley on Thames
- £28,000 a year
- Weekend availability
- Sales
- Customer service
- Restaurant management
- Free parking
- Employee assistance programme
Food & Beverage Manager in Training
Four Seasons —Hook
- Full-time
- Customer service
- Hotel
- Mentoring
Catering Services Director
Sodexo —Ascot
- Continuous improvement
- Leadership
Quick apply
GArden Centre Assistant Restaurant Manager
Hillier Nurseries Ltd —Hermitage
- £30,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Free parking
- Annual leave
Quick apply
13d
General Catering Manager
BaxterStorey UK —Oxford
- £41,000 a year
- Weekend availability
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior Product Marketing Manager (Servers.com by Nexcess)
Servers.com —Guildford
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Marketing
- Annual leave
- Work from home
Quick apply
10d
Assistant Manager - Restaurant
The Mutton at Hazeley Heath —Hook
- From £35,000 a year
- Full-time
- Hospitality
- Sales
- Supervising experience
- Employee discount
Quick apply

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Front of House & Experience Lead

Ethos Farm -
Reading

Quick apply

Job details

Full-time | Fixed term contract
From £16 an hour

Qualifications

Microsoft Powerpoint
Meeting coordination
Management
Front of house supervision
Stakeholder collaboration
Client engagement
Customer service
Computer literacy
Stakeholder liaison
Facilities management
Coaching
English
Performance management
Event management experience
Social media platforms
Canva
Supervising experience
Continuous improvement
Decision making
Client services
Relationship management
Front desk
Professional development mentoring
Customer interaction
Events management
Training & development
Team motivation leadership
Communication skills
Progress tracking

Full job description

Overview

The Front of House & Experience Lead is responsible for supporting the daily operations of Front of House as well as leading on the coordination of events and management of social media for the building. The role ensures that all services are delivered consistently, efficiently, and in line with the client and service partner vision and guidelines. Working in collaboration with the on-site Building Management team, you will help ensure seamless day-to-day operations and a consistently high standard of service delivery.

Customer satisfaction is key, and you will build strong relationships with occupiers and stakeholders, proactively addressing their needs and responding to requests. Working closely with the FOH team, you will drive the delivery of high-quality front of house services, engaging occupiers through well-executed events and targeted social media activity that enhances the overall building experience. You will continuously seek to improve ways of working, optimising efficiency and productivity, while role modelling the expected behaviours in all interactions with the Client, Building Management team, and occupiers. You will be responsible for the day-to-day performance management of the team, ensuring clear objectives are set, monitored, and regularly reviewed. Where performance improvement is required, you will provide constructive feedback and support to enable development. Your purpose is to lead and develop a reliable, high-performing, and proactive FOH team, while delivering engaging events and communications that enhance the reputation of Apex and position the service as best in class.

Duties

Lead and manage the Front of House team, driving high performance and ensuring consistently exceptional service delivery to all occupiers, visitors, and stakeholders.
Create and maintain a welcoming, professional, and engaging Front of House presence, ensuring every interaction reflects a warm and memorable Ethos Farm experience.
Develop, coach, and support the FOH team to build strong relationships with occupiers, service
partners, and client teams, enhancing communication and overall service standards
Take ownership of the planning, coordination, and delivery of on-site events, occupier
engagement initiatives, activations, wellbeing programmes, community activities, and social impact
projects, ensuring they are well organised, engaging, and aligned with the building's community
and occupier experience strategy.
Manage and oversee social media activity for the building, curating content that promotes events, occupier engagement initiatives, social impact activity, and the overall brand and community experience.
Act as the primary point of contact for day-to-day Front of House operations, ensuring all occupier queries, feedback, and requests are handled promptly, professionally, and effectively.
Organise, attend, and support occupier meetings, forums, working groups, and engagement sessions, including the preparation of agendas, accurate recording and distribution of minutes, action tracking, and communication of key updates to stakeholders.
Support the delivery, promotion, and reporting of social value and social impact initiatives, working collaboratively with occupiers, local community partners, service providers, and internal stakeholders to drive engagement and positive outcomes.
Support the Building Management Team with reporting requirements, ensuring accurate data collection, regular updates, and timely submission of operational, occupier, and engagement insights.
Provide administrative and operational support to the Building Management Team across a broad range of building operations, occupier experience activities, and site initiatives as required, ensuring a consistently high standard of service delivery.
Collaborate closely with the General Manager and wider management team to ensure clear communication and seamless continuity of operations, particularly in their absence from site.
Ensure all FOH processes and SOPs are maintained, regularly reviewed, and kept up to date, with clear communication and training provided to the team on any changes.
Coordinate FOH support for contractors and engineers, including access management, key handling, progress tracking, and maintaining accurate records.
Maintain the highest standards of presentation, professionalism, and conduct across the FOH team, setting clear expectations and leading by example.
Identify training needs and deliver ongoing development for the FOH team, ensuring confidence, consistency, and continuous improvement in service delivery.
Proactively manage on-site issues, promoting a solutions-focused approach within the FOH team at all times.
Foster a culture of continuous improvement, ensuring clear communication and a proactive, service-led mindset in all interactions with occupiers, clients, visitors, and service partners.
Build and maintain strong working relationships with occupiers, service partners, client representatives, and internal stakeholders, acting as a key point of contact and supporting the successful delivery of occupier-focused activities, communications, and initiatives.
Maintain a collaborative, flexible, and proactive approach to supporting wider site activities, working closely with the Building Management Team and on-site service partners to achieve shared objectives and ensure the smooth, efficient operation of the building.
Exercise sound judgement in day-to-day decision making, escalating to the Regional Manager for guidance and support when required, particularly in complex or sensitive situations.

Requirements

Excellent Customer Service skills are essential as this role will require communication and interaction across multiple service lines
A minimum of 2 years previous Supervisory/Management experience is essential, preferably in the service industry. Building and/or Facilities management experience would also be beneficial.
Computer literacy is necessary for basic communications, reporting as well as social media understanding (Canva, Word, PowerPoint & Excel).
Social Media management - creation of engaging digital content for social media would also be desirable)
Excellent written and spoken English with demonstrably strong communication skills to inspire and lead the FOH team with enthusiasm and sufficient professional gravitas
Flexibility to work at other L&G sites in the London area if required to suit the needs of the wider business
Experience of managing the delivery of both large and small scale events within the building and the local community, working with the team to foster engagement and create social values

Pay: From £16.00 per hour

Experience:

Supervisory /Management : 2 years (preferred)

Work Location: In person

Quick apply

Refine Your Search

food service manager jobs in reading, brk

Front of House & Experience Lead

Food & Beverage Operations Manager

Food & Beverage Manager

Deputy Manager - Food Services

Sandwich Production Manager

Food and Beverage Operations Manager

Food and Beverage Manager

Production Kitchen Manager

Assistant Restaurant Manager

Kitchen / Chef Manager

Kitchen Manager

Head of Food Operations

Front House Manager

Food & Beverage Assistant Manager

Food & Beverage Manager in Training

Catering Services Director

GArden Centre Assistant Restaurant Manager

General Catering Manager

Senior Product Marketing Manager (Servers.com by Nexcess)

Assistant Manager - Restaurant

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