Service manager Work, Jobs in Roche, Con (with Salaries)

Spa Receptionist / Attendant
Carlyon Bay Hotel —St. Austell
- Up to £12.71 an hour
- Part-time
- Customer service
- English
- Hotel
- Annual leave
- Employee assistance programme
4d
Communications Manager
Redruth Town Council —Redruth
- £31,537 - £34,434 a year
- Weekend availability
- Management
- Social media management
- Public speaking
- Free parking
- Sick pay
Quick apply
Housing Asset & Investment Manager
Cornwall Housing —Bodmin
- £45,312 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
4d
Manager - House Operations
Raintree House Holidays Ltd —Padstow
- £37,000 - £42,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Team management
- In-person
Quick apply
5d
People and Compliance Lead
RG Kellow Ltd —Carn Brea North ED
- Up to £60,000 a year
- Overtime
- Recruiting
- Contracts
- Budgeting
- Free parking
- Work from home
Quick apply
8d
Accounts Receivable Officer
Ocean Fish Group Ltd —St. Austell
- £26,500 - £29,500 a year
- Part-time
- Microsoft Excel
- Continuous improvement
- In-person
- Free parking
Quick apply
Shop Assistant - Flapjackery Padstow
Flapjackery Ltd —Padstow
- £12.71 an hour
- Part-time
- Customer service
- Merchandising
- Organisational skills
Quick apply
Truro Harbour Master
Cornwall Council —Truro
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee discount
14d
Operations Manager
Good Tuesday —Indian Queens
- Full-time
- Continuous improvement
- Training & development
- AI
- Employee discount
- Flexible schedule
Quick apply
12d
General Manager
The Story of Emily —St. Ive ED
- £80,000 - £90,000 a year
- Bachelor's degree
- Continuous improvement
- Team management
Quick apply
Senior Operations Manager
Bedruthan Hotel & Spa —Newquay
- £42,000 - £46,000 a year
- Full-time
- English
- Hotel
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Spa Manager
St Michaels Resort —Falmouth
- £40,000 a year
- Full-time
- Hotel
- Business development
- In-person
- Employee discount
- Gym membership
Quick apply
12d
Property Manager
The Travel Chapter —Wadebridge
- £27,924 a year
- Full-time
- Hybrid work
- Travel
- Conflict management
- Annual leave
Quick apply
Business Development Manager
University of Plymouth Enterprise Limited —Truro
- £37,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Writing skills
- Sick pay
Quick apply
8d
Heating Manager
Correct Contract Services Ltd —St. Columb
- £50,000 - £60,000 a year
- Maintenance
- Supervising experience
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Maintenance Manager
Park Holidays UK —Par
- £30,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Aftermarket Delivery Service Manager
ELIQUO HYDROK UK —Saint Columb Major
- Hybrid work
- CRM software
- Analysis skills
- Continuous improvement
- Sick pay
Retail Area Manager (Devon/Cornwall)
Brandon Trust —Falmouth
- £36,829 a year
- Part-time
- Sales
- Customer service
- Merchandising
14d
General Manager
Country Lane Enterprises Ltd —Liskeard
- £34,000 - £35,000 a year
- Full-time
- Inventory control
- Customer service
- Merchandising
- Store discount
- Employee discount
Quick apply
12d
Sales Advisor
Saltrock Cornwall Services —St. Austell
- Part-time
- Customer service
- Merchandising
- Cash handling
- Employee discount
Quick apply
1d

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Spa Receptionist / Attendant

Carlyon Bay Hotel -
St. Austell

Apply Now

Job details

Permanent | Part-time
Up to £12.71 an hour
4 days ago

Benefits

Annual leave
Employee assistance programme
Employee discount

Qualifications

Guest relations
Customer service
English
Customer interaction
Guest services telephone call handling
Communication skills

Full job description

Spa Receptionist / Attendant

Location: Carlyon Bay , St Austell , Cornwall , PL25 3RD

Salary: Upto £12.71 per Hour

Hotel: Carlyon Bay Hotel and Spa

Deadline to apply: 21st September

Hours of Work : 20 Hrs per week - Fully Flexible - 4 evenings per week 5pm - 8pm - then working either Sat or Sun each week 12pm - 8pm

Why Join Us?

Competitive rates of pay
Paid Holiday
Share of staff tips that are given out monthly
Training & progression opportunities
10% discount at any Brend Collection establishment
Discounted hotel stays at any Brend Collection establishment
Access to Hospitality Rewards, which include 100's of discounts, from Boots to Asda.
Access to our Hospitality Action, Employee Assistance Program which includes support around mental health, financial difficulties, addiction & more.

As a Spa Receptionist, you will be the first point of contact for Source Spa & Wellness; welcoming guests on arrival and taking care of them during their stay in the spa, proactively assisting them with enquiries and ensuring the first-class spa and wellbeing experience our clients expect. Every step of our customer journey should ooze serene spa sophistication; our guests should feel special at each visit and leave relaxed and rejuvenated.

What will I be doing?

As a Spa Receptionist at The Carlyon Bay Hotel , you will ensure all guest needs are looked after during their experience with us, demonstrating that you are genuinely interested in their wellbeing. Specifically, you will be responsible for performing the following tasks to the highest standards:

Offer a high level of consistent, friendly and efficient care and build up a rapport with guests
Provide spa tours to all members and spa guests upon arrival
Ensure that all guest bookings are accurate and precise
Deal with all guest queries - by phone, post, online and face-to-face
Maintain a good knowledge of all products and treatments (product and treatment training will be provided)
Consistently achieve sales targets
Identify and maximise sales opportunities in all guest queries/contact
Carry out reception procedures as per the daily checklists, including opening/closing of the spa
Serve drinks
Liaise with the Spa Therapists to ensure that treatment time guidelines are adhered to or adjustments made immediately to ensure the guest's journey runs smoothly
Ensure that all equipment is maintained in good working order and communicate any faults or breakdowns to the Senior Therapists or Spa Manager
Maintain an accurate guest database
Assist the Spa Manager in utilising this information to maintain close contact with our guests and encourage repeat business
Administrative duties as required e.g. filing, daily banking, stock taking
Ensure all necessary paperwork is completed correctly and passed to the appropriate therapist prior to treatment
Communicate client suggestions to management
Ensure that all information of a confidential nature gained in the course of duty is not divulged to third parties
Work within the guidelines of health and safety operatives to ensure all staff and guests are safe at all times
Work with the team to ensure public areas are well maintained and replenished with correct amenities
Assist colleagues and other departments where required including laundry and other housekeeping duties in the spa

What are we looking for?

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Flexibility to work to the hours and needs of the business including shift, weekend and Bank Holiday work as well as covering shifts due to illness
Exceptional attention to detail
Strong written and verbal communication skills
High level of understanding / spoken English
Problem-solving skills and innovative thinking
A team player who is an avid learner, adaptable
Exceptional interpersonal and communication skills
Positive and friendly attitude to your colleagues, superiors and guests
Display a high level of integrity and professionalism at all times in dealing with guests, employees and outside contacts
Outstanding time management with the ability to prioritise tasks and be well organised
Ability to work in a fast-paced environment
Commitment to delivering superior levels of customer service
A high standard of personal presentation
Confident, professional and welcoming personality
Experience using Premier Spa desirable, not essential
Experience in a similar reception/customer service role, ideally in a luxury spa, wellbeing or fitness environment

What is it like to work for the Brend Collection?

The Brend Collection is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all!

Apply Now

Refine Your Search

service manager jobs in roche, con

Spa Receptionist / Attendant

Communications Manager

Housing Asset & Investment Manager

Manager - House Operations

People and Compliance Lead

Accounts Receivable Officer

Shop Assistant - Flapjackery Padstow

Truro Harbour Master

Operations Manager

General Manager

Senior Operations Manager

Spa Manager

Property Manager

Business Development Manager

Heating Manager

Maintenance Manager

Aftermarket Delivery Service Manager

Retail Area Manager (Devon/Cornwall)

General Manager

Sales Advisor

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