Business support manager Work, Jobs in Saint Athan, Vgl (with Salaries)

Client Experience Manager - Delivering accounting & business support
Hughes, Isaac and Co Ltd —Burnham-on-Sea
- £46,000 - £56,000 a year
- Part-time
- Hybrid work
- Supervising experience
- Accounting
- Organisational skills
- Free parking
- Referral programme
Quick apply
1h
Contracts Manager
G Oakley & Sons Ltd —Vale of Glamorgan
- Full-time
- Microsoft Word
- Microsoft Excel
- In-person
Quick apply
4d
Deputy Head of Venues - Events
Cardiff Students Union —Cardiff
- £42,939 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Employee discount
- Life insurance
Quick apply
14d
Agile Delivery Manager
Tes Global —Llantrisant
- £85,000 - £95,000 a year
- Full-time
- DevOps
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Business Development Manager
Hotpot Spot —Cardiff
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Hospitality
- English
- Business development
- Annual leave
Quick apply
3d
New Business Manager
Brakes —Cardiff
- Up to £48,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Negotiation
- Employee discount
HR Learning and Development Lead
Advanced Secure Technologies —Saint Mellons
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Organisational skills
- Free parking
Quick apply
9d
Support For Learning Service Manager
Neath Port Talbot County Borough Council —Neath Port Talbot
- £57,306 - £63,232 a year
- Full-time
- Hybrid work
- Management
- Education
- School
- Employee assistance programme
- Employee discount
10d
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
5d
Governance Manager
Drive Ltd —Nantgarw
- £40,571 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
12d
Senior Program Manager - UxS
Sierra Nevada Corporation Mission Systems UK,LTD —Saint Athan
- £73,416.55 - £110,124.82 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Business Manager - West Monmouth School
Torfaen County Borough Council —Torfaen
- £50,269 - £56,735 a year
- English
- Leadership
- Communication skills
3d
Learning & Development Business Partner
General Dynamics Land Systems UK —Pentrebach
- £44,000 - £55,000 a year
- Full-time
Telecoms Project Delivery Manager
National Grid Electricity Distribution —Trowbridge ED
- £63,949 a year
- Hybrid work
- Project management
- Free parking
- Annual leave
Quick apply
5d
Business Development Manager (BDM) - Neath - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Neath
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Security - Regional Support Manager
BidvestNoonan —Newport
- £40,000 a year
- Full-time
- Administrative experience
- IT
- Communication skills
Quick apply
Head of Communication and Engagement
Health Education and Improvement Wales —Nantgarw
- £67,583 - £78,530 a year
- Full-time
- English
3d
Partnership Information Manager
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
11d
Office Manager
Concept Fabrications Cymru —Cardiff
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
Quick apply
12d
Procurement Business Manager
NHS Wales Shared Services Partnership —Port Talbot
- £40,559 - £48,841 a year
- Full-time
- English
9d

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business support manager jobs near saint athan, vgl

Client Experience Manager - Delivering accounting & business support

Hughes, Isaac and Co Ltd
Burnham-on-Sea

Quick apply

Job details

Permanent | Part-time | Full-time | Part-time upon request
£46,000 - £56,000 a year
1 hour ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Company events
Private medical insurance
Referral programme

Qualifications

Practice management
ACA
Accounting software
Supervising experience
Accounting
Organisational skills
CIMA
Tax experience
AAT
ACCA

Full job description

Job Summary
The Client Experience Manager is one of the most important roles in the practice. The person in this position is responsible for ensuring that Hughes, Isaac & Co delivers consistently for its clients, which means taking ownership of the practice's delivery targets and not just managing their own portfolio in isolation.

Working closely with the partners, you will manage colleagues' workloads day to day, keep the practice on track against its client deadlines, and be the person everyone looks to when they need to know where things stand. Alongside that operational leadership, you will also be the primary point of contact for a mixed portfolio of clients, and the quality of those relationships, and the experience those clients have, will be a direct reflection of how you do the job.

This is a leadership role that requires both technical competence and the kind of interpersonal skills that make clients feel genuinely well looked after. The right person will find it varied, stretching and rewarding.

We are looking for someone who is technically strong and has a track record of managing clients well, but who also brings the kind of interpersonal and organisational skills that translate into a genuinely good experience for the people we work with.

This is not a role for someone who wants to keep their head down; it is for someone who takes ownership, leads their team with clarity and thinks about the client experience as much as the technical output.

Responsibilities

The role has two aspects; your own portfolio and practice delivery. Across both there are three things that you will do brilliantly:

1) Planner - You design the flow

▸ Scope jobs accurately at the outset and allocate work across the team

▸ Sequence deadlines so that nothing falls behind

▸ Spot potential bottlenecks before they create problems

▸ Use our systems and tools to keep everything visible and moving

2) Controller - You drive practice delivery

▸ Hold the practice to its client deadlines, not just your own portfolio

▸ Manage colleagues' workloads and step in early when timelines are at risk

▸ Keep clients informed so they never need to chase for an update

▸ Be the person the partners rely on to know where everything stands

3) Reviewer - You are the quality check

▸ Apply professional judgement before any work reaches a client

▸ Spot what does not look right, whether in numbers, narrative or tone

▸ Understand where automated tools can fall short and review accordingly

▸ Set the standard that the whole team works to

Qualifications

▸ ACA, CIMA, AAT or ACCA qualified, with solid post-qualification experience in an accountancy practice

▸ Demonstrable experience managing a portfolio of clients across a range of entity types, and a clear understanding of what that involves at busy times of year

▸ Strong technical grounding in statutory accounts, corporation tax and personal tax, with working knowledge of VAT compliance

▸ Experience managing or supervising colleagues, including setting expectations, reviewing work and having constructive conversations when standards are not met

▸ Confident, clear communicator in both writing and conversation, with the ability to explain complex matters in plain language without losing the important detail

▸ Organised and systematic in how you manage your own workload and that of those around you, with a genuine commitment to meeting deadlines

▸ Someone who takes responsibility for problems rather than waiting to be asked

Pay: £46,000.00-£56,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Private dental insurance
Private medical insurance
Referral programme

Experience:

Practice management: 2 years (preferred)

Work Location: Hybrid remote in Burnham-on-Sea TA8

Quick apply

Refine Your Search

business support manager jobs in saint athan, vgl

Client Experience Manager - Delivering accounting & business support

Contracts Manager

Deputy Head of Venues - Events

Agile Delivery Manager

Business Development Manager

New Business Manager

HR Learning and Development Lead

Support For Learning Service Manager

Service Desk Manager

Governance Manager

Senior Program Manager - UxS

Business Manager - West Monmouth School

Learning & Development Business Partner

Telecoms Project Delivery Manager

Business Development Manager (BDM) - Neath - Circa 41k Package - 53k OTE Uncapped

Security - Regional Support Manager

Head of Communication and Engagement

Partnership Information Manager

Office Manager

Procurement Business Manager

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