Customer service manager Work, Jobs in Samlesbury, Lan (with Salaries)

Sales & Fitness Manager
Diverse Gym & Physio —Preston
- £28,000 - £30,000 a year
- Full-time
- Management
- Business development
- Supervising experience
- Gym membership
Quick apply
9d
Customer Relations Team Manager
Davies —Preston
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Food Service Area Manager / Brand Manager
James Hall & Co Ltd —Preston
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
Operations Manager Niche and DER
Davies —Preston
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Conflict management
- Employee assistance programme
- Employee discount
Quick apply
Solar Operations & Administration Manager
INSTALL SOLAR PANELS LIMITED —Chorley
- £34,000 - £38,000 a year
- Full-time
- CRM software
- Computer literacy
- Administrative experience
- Free parking
Quick apply
Garden Room (Cafe/Restaurant) Front of House Manager
Samlesbury Hall —Samlesbury
- £27,500 a year
- Weekend availability
- Supervising experience
- POS
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Experience Manager
Bodycare Retail Ltd —Blackburn
- £31,000 - £32,750 a year
- Full-time
- CRM software
- Social media management
- Customer service
Quick apply
3d
Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Blackburn
- £35,875 a year
- Full-time
- Business development
- Presentation skills
- Referral programme
Quick apply
Chief Operating Officer
AFC Fylde —Tarleton
- Up to £65,000 a year
- Weekend availability
- Management
- Inventory control
- Sales
Duty Manager (Part-time)
Wings & Beer Co. —Preston
- £13 - £15 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
14d
Senior Retail Display Installations Project Manager
100% Group Ltd —Manchester
- £38,000 - £40,000 a year
- Hybrid work
- Microsoft Word
- Organisational skills
- Communication skills
Quick apply
Director of Customer Experience
Car Benefit Solutions —Bury
- £85,000 - £100,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- AI
- Leadership
- Employee assistance programme
Quick apply
Office Manager
Northern Tec Ltd —Thornton
- From £25,800 a year
- Part-time
- Computer literacy
- Administrative experience
- Supervising experience
- Free parking
- Flexitime
Quick apply
1h
Operations Manager
Chards Coin & Bullion Dealer —Blackpool
- From £50,000 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Free parking
- Employee discount
Quick apply
1d
Service Desk Manager
OCU Group —Preston
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
Front Office Manager
Stanley House Hotel and Spa —Blackburn
- £31,212 a year
- Full-time
- Hotel
- Team management
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
Manager, Customer Support Ctr
Metropolitan Council —Heywood
- £101,774.40 - £165,152.00 a year
- Full-time
- Hybrid work
- Data analysis skills
- Supervising experience
- Bachelor's degree
- Employee assistance programme
- Life insurance
4d
Store Manager - Preston
Oak Furnitureland —Preston
- £55,000 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Store Manager
Stokers Furniture Southport —Southport
- £60,000 a year
- Full-time
- English
- In-person
- Training & development
- Free parking
- Store discount
Quick apply
10d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
12d

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Sales & Fitness Manager

Diverse Gym & Physio
Preston

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
9 days ago

Benefits

Company pension
Gym membership

Qualifications

Outbound sales
Management
Social media marketing
Client engagement
Cross-selling
Business development
Supervising experience
Partnership building
Gym induction
Customer loyalty building
Organisational skills
Relationship management
Telesales
Communication skills
Business lead generation
Marketing

Full job description

Location: Diverse Gym, Preston – near Roman Way
Role: Full-Time

About Diverse Gym

Diverse Gym is an independent fitness facility in Preston offering much more than a traditional gym membership.

Our facility includes a large free-weights area, cardio and resistance zones, functional training space, dedicated class studio and Reformer Pilates studio.

We're now entering an exciting phase of growth, including the launch of our new physiotherapy service, and we're looking for an ambitious, energetic and commercially driven Sales & Fitness Manager to help us maximise the potential of the business.

The role will have a particular focus on growing our four core products:

Gym Memberships – our core membership offering
Reformer Pilates – dedicated Reformer Pilates classes within our specialist studio
Transform U – our results-focused group personal training programme
Physiotherapy – our new physiotherapy service for members and the wider community

The Role

This is a hands-on role combining fitness, sales, customer service and business development.

You'll be the driving force behind membership growth at Diverse Gym, responsible for generating and converting enquiries, increasing participation across our services and ensuring our members receive an outstanding experience.

We want someone who is comfortable both on the gym floor and on the phone closing a sale.

You'll actively engage with prospects and existing members, identify what they're looking to achieve and recommend the most appropriate Diverse Gym service.

You'll also be responsible for identifying opportunities to cross-sell between our four core products.

For example, a gym member may benefit from Reformer Pilates or Transform U, while someone visiting our physiotherapist could potentially become a long-term gym member.

Your goal will be to help us build a thriving fitness community while driving sustainable revenue growth across the business.

Key ResponsibilitiesSales & Business Growth

Drive new membership sales and achieve agreed monthly targets
Generate and convert enquiries across all four core products
Proactively promote Gym Memberships, Reformer Pilates, Transform U and Physiotherapy
Follow up new leads quickly and consistently
Conduct gym tours, consultations and membership appointments
Confidently sell over the telephone and face-to-face
Re-engage previous enquiries and former members
Identify cross-selling and upselling opportunities
Develop local business partnerships and referral opportunities
Track leads, conversions, cancellations and revenue against agreed KPIs
Take ownership of achieving monthly sales and revenue targets

Fitness & Member Experience

Maintain a visible and approachable presence on the gym floor
Build strong relationships with members
Help new members feel comfortable and engaged from day one
Support members with their training and fitness goals
Deliver gym inductions and fitness consultations
Encourage members to participate in additional services where appropriate
Help create a positive, motivating and inclusive gym environment

Member Retention

Growing membership isn't just about bringing people through the door.

You'll also take ownership of keeping them.

This will include:

Monitoring member engagement
Proactively contacting disengaged members
Supporting new-member onboarding
Developing member challenges and engagement initiatives
Gathering feedback and identifying opportunities to improve the member experience
Reducing cancellations and improving overall membership retention

Marketing & Community

You'll work alongside our marketing team to turn marketing activity into enquiries, appointments and ultimately sales.

You'll also:

Support social media content from within the gym
Promote member success stories and transformations
Promote Reformer Pilates, Transform U and Physiotherapy
Help organise open days, challenges and promotional events
Build relationships with local businesses and organisations
Identify opportunities to increase Diverse Gym's presence within the local community

Gym Operations

You'll also help ensure Diverse Gym operates to a consistently high standard.

Responsibilities will include:

Maintaining excellent standards of gym presentation and cleanliness
Ensuring equipment remains operational and servicing is completed
Supporting the day-to-day running of the facility
Resolving member queries professionally and efficiently
Ensuring health and safety procedures are followed
Supporting and motivating the wider gym team

Who We're Looking For

We're looking for someone who is commercially minded, confident with people and passionate about fitness.

You'll ideally have:

Experience working within the fitness or leisure industry
A recognised fitness or Personal Training qualification
Strong sales skills and the confidence to ask for the sale
Experience working towards sales, membership or revenue targets
Excellent communication and relationship-building skills
Confidence speaking with prospects both face-to-face and over the telephone
A strong understanding of customer service and member retention
The ability to motivate and engage members
Good organisational skills
An understanding of social media and local marketing
A proactive attitude and willingness to take ownership

Previous management or supervisory experience would be beneficial.

Above all, we're looking for someone with energy, personality and commercial drive who genuinely wants to help grow Diverse Gym.

What We Offer

Competitive salary
Performance-related bonus
Free Diverse Gym membership for you and one other person
Personal development opportunities
Access to a wide range of fitness qualifications through Diverse Trainers
Pension scheme
Opportunity to develop your career as the gym continues to grow

Interested?

We're not looking for someone who simply wants to supervise a gym.

We're looking for someone who can sell, engage, motivate and grow.

If you're passionate about fitness, confident in sales and excited by the opportunity to play a major role in growing an independent fitness business, we'd love to hear from you.

Job Types: Full-time, Permanent

Pay: £28,000.00-£30,000.00 per year

Benefits:

Gym membership

Ability to commute/relocate:

Preston PR2 5AR: reliably commute or plan to relocate before starting work (required)

Experience:

Management: 2 years (required)
Social media marketing: 2 years (required)
Sales: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in samlesbury, lan

Sales & Fitness Manager

Customer Relations Team Manager

Food Service Area Manager / Brand Manager

Operations Manager Niche and DER

Solar Operations & Administration Manager

Garden Room (Cafe/Restaurant) Front of House Manager

Experience Manager

Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped

Chief Operating Officer

Duty Manager (Part-time)

Senior Retail Display Installations Project Manager

Director of Customer Experience

Office Manager

Operations Manager

Service Desk Manager

Front Office Manager

Manager, Customer Support Ctr

Store Manager - Preston

Store Manager

Aftersales Team Leader

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