Field manager Work, Jobs in Sandwell, Wmd (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
ESG Coordinator
SYR Limited —Stourbridge
- £30,000 - £35,000 a year
- Full-time
- In-person
- Free parking
- Profit sharing
Quick apply
11d
Project Manager
Quanex —Wolverhampton
- Full-time
- Project management
- Bachelor's degree
- Agile
- Employee assistance programme
Quick apply
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Volunteer Manager
Pathway Project —Lichfield
- £29,000 - £30,000 a year
- Full-time
- Management
- Administrative experience
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
6d
Birmingham Regional Property Manager
Yours Link Limited —Birmingham
- £27,000 - £30,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
Operations Manager
Bengaged Media Limited —Birmingham
- £34,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Health & wellbeing programme
- Annual leave
Quick apply
1d
Health & Safety Assessor
Attenda —Birmingham
- £35,000 - £38,000 a year
- Full-time
- Bachelor's degree
- Travel
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Event Manager
Ragley Hall Estate —Alcester
- Overtime
- Hospitality
- Customer service
- Microsoft Office
- Free parking
Quick apply
6h
Estates Supervisor
Keys Group —Birmingham
- Up to £34,700 a year
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Project Control Coordinator
nGeneration —Tipton
- £25,704 - £26,704 a year
- Full-time
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Technical Manager
Epwin Group PLC —Telford
- Full-time
- Management
- Communication skills
Quick apply
Senior Project Manager
Equans —Worcester
- Full-time
- Engineering
- Master's degree
- Project management
- Annual leave
- Employee assistance programme
Manufacturing Supervision - Production Manager
Doncasters —Birmingham
- Full-time
- Management
- Engineering
- Care plans
Quick apply
Health & Safety Manager
Wrights of Twycross Ltd —Atherstone
- £40,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Team management
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Field Sales Support
Comfort Plus Products —Wolverhampton
- £35,000 - £40,000 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
Quick apply
4d
Hospitality Events Manager
The Kitchen & Co —Sutton Coldfield
- £35,000 a year
- Weekend availability
- Hospitality
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
4d
Operations Manager
Citizen Housing Group —Birmingham
- £62,537 a year
- Full-time
- Maintenance
- Annual leave
- Sick pay
Quick apply
1h
Field Services Manager
SF-Partner Hiredonline —Birmingham
- £500 - £600 a day
- Temporary
- Azure
- Driving
- Computer networking
13d
Duty Operations Manager
Edu-Lettings UK Ltd —Birmingham
- £27,000 - £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d

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Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

field manager jobs in sandwell, wmd

Customer Relationship Manager

ESG Coordinator

Project Manager

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Volunteer Manager

Birmingham Regional Property Manager

Operations Manager

Health & Safety Assessor

Event Manager

Estates Supervisor

Project Control Coordinator

Technical Manager

Senior Project Manager

Manufacturing Supervision - Production Manager

Health & Safety Manager

Field Sales Support

Hospitality Events Manager

Operations Manager

Field Services Manager

Duty Operations Manager

I want to receive the latest job alerts for field manager in sandwell, wmd

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