Patient care coordinator Work, Jobs in Scotland (with Salaries)

Front of House Patient Coordinator
Lady A Clinic Ltd —Ayr
- £14 an hour
- Part-time
- Hospitality
- Sales
- Continuous improvement
- Employee discount
Quick apply
2d
Befriending Service Coordinator
The Prince & Princess of Wales Hospice —Glasgow
- £22,408 a year
- Supervising experience
- Project management
- Hospice
- Free parking
Quick apply
9d
Relief Health and Wellbeing Coordinator
Wheatley Care —Scotland
- £13.97 an hour
- Call to connect
9d
Waiting List Clerk - Health Records
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Hospital
- Microsoft Office
- Data entry
- Annual leave
- Employee assistance programme
8d
Patient Pathway Co-Ordinator - Cancer Admin
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Microsoft Office
- Organisational skills
- Typing
- Annual leave
- Employee assistance programme
14d
Treatment Coordinator
Shawlands Dental Care —Glasgow
- From £30,381 a year
- Full-time
- Patient care
- In-person
- Office experience
- Employee discount
- Sick pay
Quick apply
1h
Trainee Dental Nurse / Treatment Care Coordinator
Union Street Dental Centre —Inverness
- £12.71 - £13.00 an hour
- Weekend availability
- CAD
- Patient care
- In-person
- Paid training
Quick apply
Domestic Assistant AA
NHS Scotland —Dunfermline
- £26,696 - £28,988 a year
- Call to connect
- Communication skills
- Annual leave
7d
255697 (AJM) Clinical Site Coordinator
NHS Scotland —Edinburgh
- £52,845 - £61,466 a year
Waiting List Co-Ordinator - Medical Specialties
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Full-time
- Microsoft Excel
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
7d
Treatment Coordinator/Receptionist
Aura Dentistry&Facial Aesthetics —Glasgow
- From £13 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Senior Clinical Data Coordinator - FSP (Homebased - UK)
IQVIA —Livingston
- Full-time
- Remote
- Bachelor's degree
- Quality control
- Work from home
6d
Waiting List Co-Ordinator - Gynaecology
NHS Scotland —Glasgow
- £31,537 - £34,303 a year
- Part-time
- Microsoft Office
- Databases
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Treatment Coodinator
Impress —Edinburgh
- £28,000 - £30,000 a month
- Full-time
- Customer service
- Travel
- Communication skills
19h
Social Support (Buddy Up)
Include Me 2 Club —Glasgow
- £13.45 an hour
- Part-time
- Care experience
- Driving
- In-person
- Employee discount
Quick apply
1d
Health Records - Waiting List Clerk B3
NHS Scotland —Glasgow
- £29,103 - £31,409 a year
- Full-time
- Microsoft Office
- Databases
- Organisational skills
- Annual leave
- Employee assistance programme
7d
Control of Contractors Co ordinator
ISS Facility Services —Edinburgh
- Management
- Communication skills
Quick apply
Administrator
Beatson Cancer Charity —Glasgow
- £24,479 - £26,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
7d
Personal Assistant/Administrator
Beatson Cancer Charity —Glasgow
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
7d
Head Dental Nurse/Treatment Coordinator
Lochside Dental Dumfries —Dumfries
- £14.50 - £15.00 an hour
- Full-time
- CAD
- Patient care
- Organisational skills
- Employee discount
Quick apply
2d

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Front of House Patient Coordinator

Lady A Clinic Ltd
Ayr

Quick apply

Job details

Part-time
£14 an hour
2 days ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Record keeping
Customer service call handling
Customer retention
Inbound customer enquiry call handling
Clinical record keeping
Sales
Patient appointment coordination
Infection prevention & control
Client relationship development
Patient service
Appointment booking and call handling
Continuous improvement
Client services
Infection prevention and control standards
Relationship management
Front desk
Data collection
Patient record updating
Managing patient records
Sales and customer service experience
Communication skills

Full job description

About Lady A Clinic

Lady A Clinic is a busy, results-driven, HIS-regulated aesthetics clinic offering a comprehensive range of advanced aesthetic, laser and wellness treatments. Operating across our clinics in Ayr and Crosshouse, we are committed to delivering exceptional patient care, outstanding clinical standards and a premium patient experience.

Our experienced team of Aesthetic Nurses and Laser Specialists pride themselves on providing safe, evidence-based treatments in a welcoming and professional environment.

As our clinic continues to grow, we are looking for a confident, organised and personable Front of House Patient Coordinator to become the first point of contact for our patients and play a key role in the success of the clinic.

The Role

This is much more than a receptionist position.

We are looking for someone who is passionate about delivering exceptional customer service, building strong patient relationships and ensuring every patient receives a seamless journey from initial enquiry through to treatment completion.

You will be responsible for:

Delivering a warm, professional welcome to all patients and visitors
Answering incoming calls, emails and enquiries promptly and professionally
Converting enquiries into consultations and treatment bookings
Following up leads and nurturing patient relationships
Managing and optimising appointment diaries across both clinic locations
Processing payments and maintaining accurate patient records
Supporting patients with treatment information, pricing and booking options
Maintaining a premium front of house environment
Receiving and processing mail and deliveries
Assisting with clinic administration and operational tasks
Supporting data collection and record keeping for audits and compliance purposes
Working closely with the clinical team to ensure the smooth day-to-day running of the clinic

Compliance & Clinic Standards

As an HIS-regulated clinic, maintaining the highest standards of compliance and patient safety is essential.

You will be expected to:

Uphold confidentiality, data protection and infection control procedures
Ensure patient information is handled safely and in accordance with GDPR and clinic protocols
Follow all clinic policies, procedures and Standard Operating Procedures (SOPs)
Support the clinic in maintaining HIS standards and regulatory requirements
Contribute to continuous improvement initiatives
Promote a safe working environment and adhere to all health and safety policies

About You

Essential

Previous reception, customer service or patient-facing experience
Excellent communication and interpersonal skills
Confident and professional telephone manner
Highly organised with strong attention to detail
Comfortable discussing treatment pricing and booking options
Ability to multitask in a busy environment
Professional appearance and presentation
Positive, proactive attitude with a genuine passion for delivering outstanding customer service
Willingness to undertake HIS compliance and clinic-specific training

Desirable

Experience within aesthetics, beauty, private healthcare or hospitality
Experience using booking systems such as Fresha
Sales, customer retention or target-driven experience
Understanding of patient journeys and treatment planning

What We Offer

Competitive hourly rate
Performance-based commission structure
Ongoing training and professional development
Staff discounts on treatments and products
Opportunity to grow within a successful and expanding clinic
Supportive, friendly and professional team environment

If you are passionate about patient care, enjoy building relationships and thrive in a fast-paced environment, we would love to hear from you.

Job Type: Part-time

Pay: £14.00 per hour

Expected hours: 25.5 per week

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

patient care coordinator jobs in scotland

Front of House Patient Coordinator

Befriending Service Coordinator

Relief Health and Wellbeing Coordinator

Waiting List Clerk - Health Records

Patient Pathway Co-Ordinator - Cancer Admin

Treatment Coordinator

Trainee Dental Nurse / Treatment Care Coordinator

Domestic Assistant AA

255697 (AJM) Clinical Site Coordinator

Waiting List Co-Ordinator - Medical Specialties

Treatment Coordinator/Receptionist

Senior Clinical Data Coordinator - FSP (Homebased - UK)

Waiting List Co-Ordinator - Gynaecology

Treatment Coodinator

Social Support (Buddy Up)

Health Records - Waiting List Clerk B3

Control of Contractors Co ordinator

Administrator

Personal Assistant/Administrator

Head Dental Nurse/Treatment Coordinator

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