Service delivery manager Work, Jobs in Sedgefield, Dur (with Salaries)

Contract Manager
DFP Services Ltd —Durham
- Up to £42,000 a year
- Overtime
- Computer literacy
- Contracts
- Computer skills
- Free parking
Quick apply
10d
Courier Manager
William Smith Group 1832 —Barnard Castle
- £38,000 - £47,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Operations Manager
Demeter Limited —Sedgefield
- £40,000 - £43,000 a year
- Full-time
- Inventory control
- Customer service
- Analysis skills
- Free parking
Quick apply
1d
Senior Young Dads Worker - Tees Valley
Inspired Human Resources Ltd —Middlesbrough
- £30,321 a year
- Full-time
- Hybrid work
- Experience working with children
- Mentoring
- IT
- Annual leave
Quick apply
5d
Metering Service Delivery Manager
Wave Utilities —Durham
- From £50,182 a year
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Team management
- Free parking
- Employee assistance programme
Quick apply
1d
Estates Administration Coordinator
The Auckland Project —Bishop Auckland
- £30,000 a year
- Full-time
- Microsoft Powerpoint
- Customer service
- Databases
- Free parking
- Annual leave
Quick apply
10d
Depot Transport Supervisor
FlooringSuperstore.com —Durham
- £37,000 - £41,000 a year
- Full-time
- Computer literacy
- Forklift
- Computer skills
- Free parking
- Store discount
Quick apply
2d
Facilities Manager
Praxis Facilities Management —Middlesbrough
- £35,000 - £40,000 a year
- Full-time
- Front desk
- Budgeting
Quick apply
Learning Disability Skills Specialist
Journey Enterprises Ltd —Bishop Auckland
- £24,940.09 a year
- Overtime
- Hybrid work
- Microsoft Outlook
- In-person
- Annual leave
- Sick pay
Quick apply
Safer Neighbourhoods Manager
believe housing —Bishop Auckland
- £62,942 a year
- Hybrid work
- Annual leave
4d
Maintenance & Repairs Co-ordinator
JH Mechanical and Electrical Services Limited —Thornaby on Tees
- £28,000 - £33,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
7d
Senior Young Dads Worker - Sunderland
Inspired Human Resources Ltd —Sunderland
- £30,321 a year
- Full-time
- Hybrid work
- Experience working with children
- Mentoring
- IT
- Annual leave
Quick apply
5d
Client Success Consultant
Simply Thankyou —Darlington
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
Customer Experience Advisor
FlooringSuperstore.com —Bishop Auckland
- £13 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
- Store discount
Quick apply
3d
Retail Store Manager
EG On The Move Ltd —Durham
- £33,000 - £35,000 a year
- Weekend availability
- Customer service
- Retail management
- Leadership
- Employee discount
Quick apply
10d
Shop Manager
Farmfoods —Spennymoor
- £34,262.76 - £39,889.20 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
1d
People Services Coordinator
Lemon Business Solutions Ltd —Stockton-on-Tees
- From £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Recruiting
- Free parking
- Store discount
Quick apply
3d
Fire & Security Project Manager
ACEDA Ltd —Thornaby on Tees
- From £1 a year
- Full-time
- Management
- Continuous improvement
- Recruiting
Quick apply
12d
Service Delivery Supervisor - North East
HSL Compliance Limited —Durham
- £32,000 - £34,000 a year
- Team management
- Training & development
- Annual leave
- Sick pay
Quick apply
Accommodation Services Manager
University of Sunderland —Sunderland
- £46,756 - £58,228 a year
- Full-time
- Management
- University
- Continuous improvement
- Annual leave

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service delivery manager jobs near sedgefield, dur

Contract Manager

DFP Services Ltd -
Durham

Quick apply

Job details

Permanent | Full-time
Up to £42,000 a year
10 days ago

Benefits

Free parking

Qualifications

Contract management
Driving Licence
Report writing
Client engagement
Computer literacy
Profit & loss
Customer relationship management
Relationship management
Contracts
Computer skills
Customer support
Customer interaction
Leadership
Communication skills
Contract administration

Full job description

The Role

A Contract Manager role is implemented to improve service delivery to customers and develop the contracts in which they are assigned. This role requires you to not only look at the day to day but ensure that the development of the contract is hitting the highest potential outcome for the business. Assisting with not only service delivery but ensuring customer expectations are being met. You need to have a full understanding of all contractual requirements and be able to ensure these are delivered

The Responsibilities
As our Contract Manager, you’ll be responsible for:

Manage and oversee the delivery of multiple maintenance contracts, ensuring they align with contract KPIs and contract SLAs
Attend, hold and encourage contract weekly/monthly meetings as per contractual requirements and offer other services and assistance to the customer in other areas of their business as required
Work closely with Regions to plan and coordinate direct resource and resolve any issues or failures with the highest of communication to the customer directly
Coordinate any sub-contract resource and any return work follow ups
Serve as a single point of contact for customers aiding building a strong working relationship
Produce and submit contractual reports to customers as required and highlight any repeat issues or trends
Create and deliver condition reports and potential opportunities for upgrades
Ensuring the details of the contract are fully understood
Bonus scheme for achieving KPI targets

The Person
This ideal person who’ll thrive in this role:

Excellent communication skills.
Strong Health and Safety awareness.
Have high levels of IT literacy.
Strong Contract Management experience
Financially aware and understanding of P&L
Commercially aware to build and expand customer relations.
Hold industry qualifications.

The Essential Criteria

Experience in in services we delivery (preferred not essential)
Experience in management or leadership role.
Management Qualifications or equivalent
Full UK Driving License
Enhanced DBS clearance.

The Hours

Working hours are 8am-16.30pm Monday - Friday standard with overtime expected to be carried out where applicable due to the nature of the role.
Office based role with site visits required where applicable.
33 Days holiday including bank holiday

The Benefits

Free parking
On-site gym
Weekly pay
Long service incentives
Training opportunities
Free eye test vouchers
Company mobile provided
Company laptop provided
Competitive bonus

Job Types: Full-time, Permanent

Pay: Up to £42,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

service delivery manager jobs in sedgefield, dur

Contract Manager

Courier Manager

Operations Manager

Senior Young Dads Worker - Tees Valley

Metering Service Delivery Manager

Estates Administration Coordinator

Depot Transport Supervisor

Facilities Manager

Learning Disability Skills Specialist

Safer Neighbourhoods Manager

Maintenance & Repairs Co-ordinator

Senior Young Dads Worker - Sunderland

Client Success Consultant

Customer Experience Advisor

Retail Store Manager

Shop Manager

People Services Coordinator

Fire & Security Project Manager

Service Delivery Supervisor - North East

Accommodation Services Manager

I want to receive the latest job alerts for service delivery manager in sedgefield, dur

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