Guest service agent Work, Jobs in Send, Sry (with Salaries)

Sales Executive / Genesis Personal Assistant - GPA
Richmond Motor Group —Guildford
- Up to £55,000 a year
- Full-time
- Customer service
- Computer skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
4h
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
6d
Workplace Experience Agent (Front of House & Virtual Support)
Latham & Watkins LLP —London
- Full-time
- Remote
- Spanish
- English
- Administrative experience
- Employee discount
Reservations Agent (Weekend Cover)
Belmond —Chelsea
- Part-time
- Bar
- Hotel
- Guest services
- Annual leave
- Sick pay
Quick apply
9h
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Community Host - Night
Urbanbubble —London
- £28,000 - £31,000 a year
- Full-time
- No experience needed
- Cleaning
- Communication skills
- Annual leave
- Sick pay
Quick apply
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Guest Service Agent
Living Rooms —London
- £28,000 a year
- Full-time
- English
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Event Sales Executive (Maternity Cover) - FTC
Ascot Racecourse Ltd —Ascot
- Temporary
- CRM software
- Customer service
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Day or Night Guest Service Agent
Zedwell —London
- £23,437 a year
- Full-time
- Hotel
- Front desk
- Guest services
Quick apply
Front Office Team Member
MERCURE —London
- Full-time
- Hotel
- Restaurant
- Employee discount
Quick apply
Guest Experience Agent
Guest Experience —London
- £28,590 a year
- Full-time
- English
- Hotel
- Communication skills
- Employee discount
Quick apply
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Agent - Part-time
Hilton —Croydon
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Employee stock purchase plan
- Annual leave
Waiting & Banqueting Staff: Hotels & Events, Flexible Shifts
Able AI Agent Ltd —London
- £13 - £15 an hour
- Temporary
- Bar
- Hotel
- In-person
Quick apply
11d
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Guest Service Agent Day/Night
Hotel Indigo - Reception —London
- £26,437 a year
- Full-time
- Front desk
- Employee assistance programme
- Referral programme
Quick apply
Guest Services Agent
The Langham London —London
- £28,278 a year
- Full-time
- Bar
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply

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Sales Executive / Genesis Personal Assistant - GPA

Richmond Motor Group -
Guildford

Quick apply

Job details

Permanent | Full-time
Up to £55,000 a year
4 hours ago

Benefits

Store discount
Health & wellbeing programme
Company car
Company pension
Company events
Employee discount
Referral programme
Car scheme

Qualifications

Driving Licence
Guest relations
Client engagement
Customer service
B2B sales
Relationship management
Computer skills
Customer interaction
Motor vehicle sales experience
Communication skills
Business lead generation

Full job description

Position: Genesis Personal Assistant

Location: Guildford, Surrey

Brand: Genesis

Salary: £53,000 OTE (£24k Basic + Bonus + Company Car)

Work Pattern: 5-Day Working Week

***Applicants must hold a full UK driving licence ***

About Us:

Richmond Motor Group are one of the few remaining genuinely family-owned dealer groups in the south. We have expanded to employ 500+ members of staff in multi-franchised dealerships across Hampshire, Surrey and West Sussex.

We are a national Top 50 Dealer Group - and due to our expansion program, we are looking to grow our team further.

On a national level, we are top performers in the franchises we represent and win national awards year in year out, not just based on the numbers of vehicles sold, but equally on the level of Customer Satisfaction we provide for our many Customers.

Our franchises include:

· Portsmouth: Hyundai, MG, Skoda, Suzuki

· Southampton: Hyundai, MG, Skoda, Suzuki, Chery

· Fareham: Geely

· Guildford: Hyundai, MG, Genesis

· Bognor Regis: Hyundai, MG, Chery

· Lymington: Hyundai

We are keen to recruit people who will represent our core values and help us achieve our objective to be the leading family run motor retailer in the UK by providing an exemplary and unique experience, together with the best quality products and services, all driven by the family values at the heart of our business.

The Position:

The Genesis Personal Assistant positionis perfect for a sales professional, or someone with previous luxury hospitality experience who excels in providing an outstanding and unique customer journey experience - Richmond Motor Group achieved the Genesis Retailer of the Year award in 2025, and now with the opening of the new prestigious showroom, it's time to grow the team.

Main Tasks and Responsibilities:

Maintain a close and personal relationship with guests and customers, helping them acquire and enjoy their Genesis products.

· Execute the customer journey in an excellent way in order to excite and generate unique experiences for our guests and customers.

· Be a Genesis ambassador by demonstrating a deep understanding of the brand, its privileged position in the market, as well as our products and services.

· Proactively generate quality contacts with guests or potential guests by detecting business opportunities through the lead management system.

· Connect with the guest/customer through a personalized process that makes them feel the centre of attention from the first moment to identify their needs and purchase motivations.

· Represent the brand and the company at regular guest/customer experience events in the local region.

· With the assistance of the management team, present winning offers, attractive and adapted to each guest, by using the tools at your disposal (static presentations, test drives, vehicle configurations, finance services or mobility services that add value to specific customer requirements.

· Detect and create closing opportunities in order to transform enquiries into sales. Make progress in the customer relationship either by closing a sale, obtaining commitments from the customer, or generating a future contact.

· Ensure that the delivery date and conditions are met for full guest/customer satisfaction, thus making the car delivery a unique experience for the guest - it should be the high point of the purchasing process.

· Conduct regular contacts with the customer to make sure that each guest is satisfied so they can become a potential promoter and provide recommendations.

· Be the first point of contact for all customer enquiries during the ownership phase.

· Drive Brand & Agent awareness through social media, events and online presence

· Excite, engage and educate all prospective and existing customers through open lines of communication and events.

· Keep all guests informed of brand and product news.

If you believe you have the ‘Emotional Spark’ that comes with an enthusiastic and motivated character, if you are obsessed with providing outstanding Customer Service, and can bring your empathetic, attentive, and friendly personality to our team, then please apply for the Genesis Personal Assistant position today.

Essential Skills, Qualifications & Behaviours:

· Excellent communication skills - the ability to lead a conversation aimed at attracting and guiding the guest to the offer that best suits their needs and requirements

· Energy and Enthusiasm - the ability to overcome difficult situations, showing perseverance, perceiving opportunities and seeking solutions.

· Open Minded – Willingness to change approach, adopting different positions in order to find more efficient solutions.

· Hard-working and committed, honest and reliable, and well presented – the ability to leave customers with a long-lasting positive impression.

· Ability to build rapport with all types of personalities.

· Desire to be a great team member.

· Excellent IT/digital skills.

The successful candidate for the Genesis Personal Assistant position will become an integral and valued part of an established multi-franchised company, that can offer on-going training and personal development.

Benefits:

· 5-Day Working Week

· Company vehicle

· 30 days holiday (including Bank Holidays or in lieu of Bank Holidays worked) – increasing with length of service

· Employee Benefit Scheme with High Street discounts

· Automatic Workplace pension scheme

· Friends and Family Car Repairs, Servicing, and MOT’s

· Preferential Car-Purchasing Schemes

· Annual Christmas Party & Awards Evening

· Employee referral bonus

Job Types: Full-time, Permanent

Pay: Up to £55,000.00 per year

Benefits:

Company car
Company events
Company pension
Employee discount
Health & wellbeing programme
Referral programme
Store discount

Application question(s):

Please provide details of your availability to attend an interview; days, dates, am/pm, etc

Experience:

Car Sales / Luxury Hospitality: 2 years (required)

Licence/Certification:

Full Driving Licence (required)

Work Location: In person

Quick apply

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