Administrator Work, Jobs in Smethwick, Eng (with Salaries)

Dental Receptionist with CRM management
HAPI Dental (Formerly know as Sohal Dental) —Birmingham
- From £12.71 an hour
- Part-time
- CRM software
- In-person
- Communication skills
- Employee discount
Quick apply
7d
Admin Assistant with Sage Knowledge
A S J Facilitie Building Management Ltd —Smethwick
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
Administrative Assistant
Mills & Reeve —Birmingham
- Communication skills
- Office experience
4d
Fostering Administrator
Paramount Foster Care —West Bromwich
- £23,000 - £25,000 a year
- Part-time
- Customer service
- Administrative experience
- Data entry
- Employee discount
Quick apply
23h
Medical and Administration Officer (term-time plus 2 weeks)
West House School —Birmingham
- £14.13 - £14.44 an hour
- Full-time
- Medication administration
- Sales
- Databases
- Free parking
- Annual leave
Quick apply
5d
Band 3 Administration Assistant - Birmingham Healthy Minds
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
- Flexible schedule
16h
Dental Administrative Assistant
Zephyx Dental Solutions Ltd. —Halesowen
- £26,500 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Front of House Assistant
The Wimpole Clinic Ltd —Birmingham
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Sick pay
Quick apply
Accounts Assistant
NERO —Oldbury
- £25,500 - £28,000 a year
- Full-time
- In-person
- Free parking
Quick apply
6d
Branch Administrator | AT-PAC UK
AT-PAC —Birmingham
- Full-time
- Inventory control
- Microsoft Office
- Administrative experience
Quick apply
Retail Administration Co-ordinator
Birmingham Hospice —Birmingham
- £24,852 - £27,293 a year
- Part-time
- Microsoft Excel
- Administrative experience
- Supervising experience
- Free parking
- Annual leave
Quick apply
Recruitment Administrator
Insight Care Group Ltd —Birmingham
- £30,000 a year
- Full-time
- Hybrid work
- Databases
- Human resources
- Recruiting
- Health & wellbeing programme
- Work from home
Quick apply
10d
Band 3 Receptionist/Administrator - Yewcroft CMHT
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Front desk
3d
Bank Medical Records Administrator
Spire Healthcare —Birmingham
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
School Administrator/Receptionist
Ark Schools —Birmingham
- £25,583 - £28,598 a year
- Full-time
- Front desk
- Communication skills
- School
Administrator
Priory —Oldbury
- £13.45 an hour
- Part-time
- Customer service
- Administrative experience
- Recruiting
- Free parking
- Referral programme
Quick apply
Administrator
Lordswood Medical Practice —Harborne
- From £12.71 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Administrative experience
- Free parking
Quick apply
14d
Administrator
bk plus —Birmingham
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
11d
Receptionist/Administrator
Care UK —Birmingham
- £12.75 an hour
- Microsoft Office
- Recruiting
- Front desk
- Employee discount
10d
Business Support Officer - Receptionist & Admissions
Star Academies —Birmingham
- £24,847.04 - £26,067.90 a year
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Databases

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administrator jobs near smethwick, eng

Dental Receptionist with CRM management

HAPI Dental (Formerly know as Sohal Dental)
Birmingham

Quick apply

Job details

Part-time
From £12.71 an hour
7 days ago

Benefits

Company pension
Employee discount

Qualifications

CRM software
Inbound customer enquiry call handling
Dental receptionist
Spreadsheets
Patient appointment coordination
GCSE
Practice management software
Patient service
Dental software
Appointment booking and call handling
Medical reception and administration experience
Relationship management
Management reporting
Patient record updating
Managing patient records
Communication skills

Full job description

Part-Time Dental Receptionist / CRM Lead

HAPI Dental — 271 Soho Road, Handsworth, Birmingham B21 9SA

About Us

HAPI Dental is a busy, well-established dental practice in Handsworth (formerly know as Sohal Dental), Birmingham, offering both NHS and private treatment. We're looking for a part-time Dental Receptionist who can also take ownership of our patient CRM system, helping us manage enquiries, follow-ups, and patient communications more effectively.

The Role

This is a dual role combining front-of-house reception duties with responsibility for our CRM (Customer Relationship Management) system, ideal for someone who is organised, tech-confident, and enjoys turning enquiries into booked appointments.

Reception duties:

Greeting patients and managing the front desk
Booking, confirming, and managing appointments via SOE (Software of Excellence)
Answering phone calls and email enquiries
Processing patient payments and managing NHS/private registrations
Maintaining accurate patient records and GDPR compliance
General administrative support to the clinical team

CRM Lead duties:

Managing and maintaining the practice's CRM system, ensuring patient and enquiry data is accurate and up to date
Tracking new patient enquiries from first contact through to booked appointment
Following up promptly on unconverted leads and missed opportunities
Monitoring response times and enquiry outcomes, flagging any gaps in follow-up
Supporting recall and reactivation campaigns for existing patients
Working with the practice management team to report on enquiry volumes, conversion rates, and CRM performance
Helping refine CRM workflows and templates (email/SMS follow-ups, reminders, etc.)

What We're Looking For

Previous experience in a dental or medical reception role (essential)
Experience using a CRM system or similar lead-tracking software (preferred; training provided)
Excellent communication skills, both written and verbal
Highly organised, with strong attention to detail and follow-through
Comfortable working with data and spreadsheets/reporting
A proactive, patient-focused approach to converting enquiries into bookings
Experience with SOE or similar dental practice management software is an advantage

What We Offer

Friendly, supportive team environment
Ongoing training and development opportunities
Opportunity to grow within the role as the practice expands

How to Apply

If you're an experienced dental receptionist who's confident managing patient enquiries and driving them through to booked treatment, we'd love to hear from you. Please apply with your CV via Indeed.

HAPI Dental is an equal opportunities employer.

Job Type: Part-time

Pay: From £12.71 per hour

Benefits:

Company pension
Employee discount

Education:

GCSE or equivalent (preferred)

Experience:

Dental receptionist: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

administrator jobs in smethwick, eng

Dental Receptionist with CRM management

Admin Assistant with Sage Knowledge

Administrative Assistant

Fostering Administrator

Medical and Administration Officer (term-time plus 2 weeks)

Band 3 Administration Assistant - Birmingham Healthy Minds

Dental Administrative Assistant

Front of House Assistant

Accounts Assistant

Branch Administrator | AT-PAC UK

Retail Administration Co-ordinator

Recruitment Administrator

Band 3 Receptionist/Administrator - Yewcroft CMHT

Bank Medical Records Administrator

School Administrator/Receptionist

Administrator

Administrator

Administrator

Receptionist/Administrator

Business Support Officer - Receptionist & Admissions

I want to receive the latest job alerts for administrator in smethwick, eng

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