Customer service representative Work, Jobs in South Yorkshire (with Salaries)

Customer Service Advisor (Full-time)
Home Safe —Doncaster
- £26,000 a year
- Full-time
- CRM software
- Customer service
- Administrative experience
Quick apply
1d
Customer Service Advisor
Concentrix —Rotherham
- £26,520 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Annual leave
Customer Service Advisor
Mattress Online —Rotherham
- From £12.71 an hour
- Weekend availability
- Customer service
- English
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Service Representative
TheNottingham —Sheffield
- £25,000 - £25,500 a year
- Customer service
- No experience needed
- Financial services
- Annual leave
9d
Customer Service Assistant/Office Admin
Jenkinson Marshall & Co. Ltd. —Sheffield
- From £12.71 an hour
- Part-time
- Customer service
- Microsoft Office
- Travel
- Free parking
Quick apply
1d
Customer Service Advisor
Paragon Brand Services —Sheffield
- £26,500 a year
- Overtime
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Service Representative
Biffa Waste Services —Barlborough
- £25,174 a year
- Full-time
- Customer service
- Microsoft Office
- Free parking
Quick apply
7d
Customer Support Agent
Home Decor GB Ltd —Sheffield
- From £24,785 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d
Customer Service Advisor
CBRE —Doncaster
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee discount
Planning and Customer Service Coordinator
UNITED CAPS UK Ltd —Dinnington
- £30,000 - £39,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
6d
Customer Service Specialist (m/f/x)
TIP GROUP —Knottingley
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Customer Service Assistant
Wave Tech Global Limited —Sheffield
- £14 - £16 an hour
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Advisor - Projects
Olleco —Wakefield
- £27,497.64 a year
- Sales
- Customer service
- Administrative experience
Quick apply
6d
Customer Service Advisor
DHL —Worksop
- £27,500 a year
- Rotating shift
- Customer service
- Communication skills
4h
Customer Service Assistant Over 18
Tenpin - Sheffield —Sheffield
- £12.75 - £13.21 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Service and Sales Administrator
Eco Happy —Wakefield
- £28,000 - £32,000 a year
- Overtime
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Sick pay
Quick apply
4d
Customer Service Advisor
Blok N Mesh —Grimethorpe
- £13 an hour
- Full-time
- CRM software
- Customer service
- Computer literacy
Quick apply
1d
One Stop - Customer Service Assistant
One Stop —Doncaster
- £12.81 an hour
- Part-time
14d
Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
Customer Service Advisor
Air Liquide —Sheffield
- Full-time
- Communication skills

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Customer Service Advisor (Full-time)

Home Safe -
Doncaster

Quick apply

Job details

Full-time
£26,000 a year
1 day ago

Qualifications

CRM software
Customer service
Administrative experience
Organisational skills
Communication skills
A Level

Full job description

Role Purpose

The Customer Services Advisor is responsible for providing frontline customer service and administrative support in relation to property licensing applications and enquiries. Acting as a first point of contact, the postholder will support the efficient delivery of licensing services whilst working under the guidance and direction of the Customer Services Manager.

Skills

The Customer Services Advisor will demonstrate excellent customer service and communication skills, with the confidence to act as a first point of contact for licence-related enquiries by telephone and email. They will possess a professional and approachable manner, with the ability to communicate clearly and effectively with all stakeholders.

Strong organisational skills and attention to detail are essential, together with the ability to manage a varied workload and maintain accurate records. The postholder will be able to work methodically, follow established processes, and ensure that applications and enquiries are handled efficiently and accurately.

The role requires a proactive and flexible approach, with the ability to identify and resolve straightforward issues independently and escalate more complex matters where appropriate. The successful candidate will be comfortable using a range of IT systems and databases and will contribute to maintaining high standards of customer service and administrative support across the team.

Experience

The successful candidate will have experience working in a customer-facing environment, including handling enquiries by telephone and email. They will have experience providing administrative support and maintaining accurate records, with a strong focus on delivering excellent customer service.

Experience of processing applications, casework, or similar administrative processes would be advantageous, as would experience working within a regulatory, licensing, property, housing, or local authority environment. The role requires the ability to work collaboratively with colleagues, manage competing priorities, and contribute to the efficient operation of the service.

Experience of using databases, customer relationship management systems, or other business software is desirable, together with experience of working to targets, service standards, or performance measures.

Education / Qualifications

Educated to A-Level standard or equivalent is desirable, although relevant experience will be considered in lieu of formal qualifications.

Qualifications or training in customer service, administration, business support, or related disciplines would be advantageous. The postholder will be expected to undertake ongoing training and professional development to support their role, particularly in relation to property licensing processes, customer service delivery, and relevant legislation and guidance.

Work Location

This is an in-person role based at our offices in Doncaster. However, during the initial period of employment (anticipated to be approximately the first six months), the successful candidate will primarily work from home whilst the team continues to develop its office-based operations.

Candidates must be able to attend the Doncaster office as required during this period for training, meetings, team collaboration, and other business needs. Following the initial home-working period, there will be an expectation that the role transitions to being primarily office-based, and applicants should therefore be able to travel to and from the Doncaster office on a regular basis.

Pay: £26,000.00 per year

Work Location: In person

Quick apply

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