Customer service coordinator Work, Jobs in Southminster, Ess (with Salaries)

Insurance Works Administrator / Project Coordinator
Stanley James projects —Ingatestone
- £14 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Maintenance
- Construction experience
Quick apply
6d
Customer Services Coordinator - Wheelchair Repairs
DGT Services Ltd —Chelmer Village
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Word processing
- Store discount
- Employee discount
Quick apply
1d
GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)
Queensway Surgery —Southend-on-Sea
- £12.75 an hour
- Part-time
- GP surgery experience
- Administrative experience
- Front desk
Quick apply
Sales and Marketing Coordinator
Golden Thread Fire Delay Ltd —Brentwood
- £26,000 - £30,000 a year
- Full-time
- CRM software
- Social media management
- Customer service
- Free parking
Quick apply
1h
Customer Fulfilment & Logistics Coordinator
Zeelandia Ltd —Colchester
- £26,500 - £28,500 a month
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Operations Coordinator
Project Solver Ltd —Great Dunmow
- £26,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Office
- Free parking
Quick apply
Social Media & Events Co-ordinator
CLS Money —Rayleigh
- Social media management
- Organisational skills
- Communication skills
Export Sales and Logistics Co-ordinator
RGH‑Global Limited —Basildon
- £23,958.38 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
Marketing Coordinator
Carmel Jane Photography Ltd —Ingatestone
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Social media management
- Analysis skills
- In-person
- Flexible schedule
Quick apply
Transport Coordinator
First Fence —Canvey Island
- £30,000 a year
- Full-time
- Recruiting
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
1d
Temporary Client Services Coordinator
Tetra Tech —Laindon
- Microsoft Office
- Administrative experience
- Communication skills
5d

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Insurance Works Administrator / Project Coordinator

Stanley James projects
Ingatestone

Quick apply

Job details

Part-time
£14 - £17 an hour
6 days ago

Qualifications

Purchase orders
Microsoft Outlook
Spreadsheets
Stakeholder liaison
Facilities management
Maintenance
Email software
Purchase order creation
Appointment booking and call handling
Client services
Construction contractor coordination
Customer support
Construction coordination
Customer interaction
Construction experience
Household contractor coordination
Project progress tracking
Progress tracking

Full job description

Our Role opportunity;

We are a growing construction company delivering insurance repair and reinstatement works across London, Essex and the surrounding areas.

We are looking for a highly organised, proactive Administrator / Project Coordinator to take responsibility for the day-to-day administration and coordination of our insurance works.

Communication is extremely important to our business. A major part of our success comes from keeping clients informed, responding quickly and ensuring jobs continue moving forward.

We therefore need someone who is efficient, confident communicating with people and takes ownership of tasks rather than waiting to be chased.

The position will initially be predominantly remote, but applicants should be based within reasonable travelling distance of Ingatestone, Essex, as we expect the role to become hybrid/office-based as the business grows.

Your Responsibilities

Managing and monitoring emails
Diary and appointment management
Speaking with policyholders and clients
Booking surveys and works
Keeping clients updated throughout their works
Coordinating subcontractors and appointments
Updating client/insurance portals
Maintaining job trackers and spreadsheets
Raising and sending purchase orders
Monitoring outstanding actions and chasing updates
Tracking jobs from instruction through to completion
Collecting completion information and documentation
Closing down completed claims
Preparing and submitting invoices
Maintaining organised and accurate job records
Identifying delays or issues and escalating them quickly

What We’re Looking For

You will need to be:

Extremely organised
An excellent communicator
Confident speaking with customers and subcontractors
Professional on the telephone and by email
Able to manage multiple live jobs at the same time
Proactive and comfortable chasing outstanding actions
Quick and efficient when responding to emails and requests
Confident using spreadsheets and online systems
Detail-oriented
Reliable when working independently
Someone who takes ownership and gets things done

Previous experience within insurance claims, construction, property maintenance, loss adjusting, housing repairs, facilities management or project coordination would be particularly advantageous.

However, attitude, communication and organisational ability are equally important to us.

Career Progression

This is a long-term opportunity.

We are looking for someone who can initially take ownership of the administration surrounding our insurance works but who has the ability and ambition to grow with the company.

As the business expands, there is potential for the role to develop into a full-time Project Coordinator / Office Manager / Operations position, with increased responsibility for the day-to-day running of our projects.

If you are highly organised, enjoy keeping multiple jobs moving and take pride in providing excellent communication and customer service, we’d like to hear from you.

Pay: £14.00-£17.00 per hour

Application question(s):

Are you based within approximately 30 minutes travelling distance of ingatestone Essex?
Are you available to work approximately 20–25 hours per week, Monday to Friday?
Have you previously worked within construction, insurance claims, property maintenance, housing repairs, facilities management or another job-based service business?
Are you confident using Microsoft Outlook, Excel/spreadsheets and online job management systems or portals?
Are you comfortable regularly speaking with customers, clients and subcontractors by telephone?
A policyholder emails chasing an update on their repair. The subcontractor hasn’t responded to your previous request for an installation date. What would you do?

Work Location: Hybrid remote in Ingatestone

Quick apply

Refine Your Search

customer service coordinator jobs in southminster, ess

Insurance Works Administrator / Project Coordinator

Customer Services Coordinator - Wheelchair Repairs

GP Receptionist / Care Coordinator (Part-Time, 2 Posts Available)

Sales and Marketing Coordinator

Customer Fulfilment & Logistics Coordinator

Operations Coordinator

Social Media & Events Co-ordinator

Export Sales and Logistics Co-ordinator

Marketing Coordinator

Transport Coordinator

Temporary Client Services Coordinator

Other jobs to consider

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