Service team lead Work, Jobs in Spondon, Dby (with Salaries)

Operations Support Lead
Statutory Inspections Ltd —Castle Donington
- £15 - £16 an hour
- Full-time
- Microsoft Excel
- Customer service
- Maintenance
Quick apply
8d
Operational Lead – MP Connect
Mineral Products Qualification Council (MPQC) —Eastwood
- From £24,420 a year
- Part-time
- Management
- Customer service
- Supervising experience
Quick apply
9d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Advice Service Manager
Citizens Advice Derbyshire Districts —Ilkeston
- £36,887 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Supervising experience
- Annual leave
- Work from home
Quick apply
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
10d
Head of Resourcing and Reward based at Derby
MHA —Derby
- £80,000 a year
- Full-time
- Hybrid work
- Leadership
Residential Addictions Service Manager
Priory —Nottingham
- £55,000 - £65,000 a year
- Full-time
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Sales Person / Sensory Environment Advisor
Sensory Technology Ltd —Ilkeston
- £28,000 - £56,000 a year
- Full-time
- Sales
- Travel
- IT
- Free parking
- Life insurance
Quick apply
6d
Neighbourhood Officer
Derby City Council —Derby
- £37,280 - £39,862 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
2d
Dispatch Team Leader
Posh Nosh —Ilkeston
- £30,000 - £35,000 a year
- Overtime
- Microsoft Excel
- Supervising experience
- Organisational skills
Quick apply
10h
Sales & Customer Engagement Advisor (B2B)
Vortex Training —Ashby-De-La-Zouch
- £24,420 - £28,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
Finance Manager
Twyford Care Group —Derby
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- In-person
- Free parking
Quick apply
10d
Customer Sales Advisor
OHEAP FIRE & SECURITY —Derby
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
14d
Customer Service & Operations Manager
Soane Britain —Thurmaston
- Full-time
- Hospitality
- Microsoft Excel
- Sales
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Flexible schedule
1d
European Logistics Coordinator
Superior Wellness Limited —Chesterfield
- Full-time
- In-person
- Annual leave
Quick apply
Demand Forecaster
Mi Hub Ltd —Derby
- From £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Maths
- Free parking
- Health & wellbeing programme
Quick apply
7d
Academy Designated Safeguarding & Attendance Lead
Esteem Multi-Academy Trust —Derby
- £39,187 - £45,091 a year
- Full-time
- School
Retail Sales Leader- Derby
Mood London —Derby
- £30,000 - £60,000 a year
- Full-time
- Sales
- In-person
- Leadership
- Employee discount
Quick apply
7h
Service Desk Team Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme

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Operations Support Lead

Statutory Inspections Ltd -
Castle Donington

Quick apply

Job details

Permanent | Full-time
£15 - £16 an hour
8 days ago

Qualifications

Microsoft Excel
Customer service
Maintenance
Administrative experience
Organisational skills
Office experience

Full job description

Job Title: Operations Support Lead

Salary: £15 - £16 per hour (depending on exp)

Job Type: Full-Time / Office Based

Location: Castle Donington, DE74 2JB

Role Overview

The Operations Support Lead plays a key role in supporting the day-to-day efficiency of the business by providing operational and administrative support, while overseeing the bookings team on a daily basis.

This role acts as a central point of coordination, ensuring processes are followed, tasks are completed accurately, and operational activities run smoothly. The position does not carry full management responsibility but provides guidance, support, and structure to the team.

Key Responsibilities

Team Oversight

Act as the primary point of contact for the bookings team for day-to-day queries
Provide guidance and support to ensure consistency in working practices
Assist with prioritisation of workloads where required
Promote adherence to company processes and standards

Operational Support

Provide direct administrative and operational support to senior management
Assist with the coordination of operational activities across the business
Prepare, organise, and manage operational data, reports, and documentation
Monitor workflows and ensure tasks are completed efficiently

Coordination & Communication

Support communication between bookings, engineering, and administrative functions
Ensure information is accurately shared between teams
Follow up on outstanding actions and maintain progress on operational tasks

Process & Compliance Support

Support the implementation and consistent use of internal processes
Identify areas for improvement within day-to-day operations
Assist in maintaining accuracy and compliance across operational activities

Problem Resolution

Handle day-to-day operational queries and issues
Resolve routine problems independently where possible
Escalate more complex issues appropriately

Key Skills & Experience

Strong organisational and administrative skills
Good understanding of operational processes (ideally within a service-based environment)
Ability to coordinate and prioritise multiple tasks
Confident communicator with the ability to support and guide a team
High attention to detail and accuracy
Proactive and solutions-focused approach

Role Boundaries

This role:

Provides support and oversight, but does not carry full management responsibility
Does not hold direct accountability for departmental performance
Focuses on coordination, support, and consistency, rather than strategic decision-making

Summary

The Operations Support Lead is a pivotal support role within the business, helping to ensure operations run smoothly by combining team oversight with strong administrative and coordination capabilities. The role supports both the bookings team and senior management, contributing to overall operational efficiency without direct management accountability.

Pay: £15.00-£16.00 per hour

Application question(s):

Do you have the right to work in the UK? (Essential)
Do you have a visa? If so, what type of visa do you have?
Do you have previous experience in an operations, administration, or business support role? Please briefly outline your experience. (Essential)
Have you previously worked in a supervisory, team lead, or senior support role where you were responsible for supporting or guiding a team? Please provide details. (Essential)
Do you have experience coordinating workloads, prioritising tasks, and supporting the day-to-day running of business operations? (Essential)
Are you confident providing administrative support to senior managers, including preparing reports, maintaining records, and coordinating operational activities? (Essential)
This role is based full-time in our Castle Donington office. Are you happy to work on-site Monday to Friday? (Essential)
Do you have experience working within a service-based, engineering, maintenance, or scheduling environment? (Preferred)
Please describe your experience supporting operational teams and ensuring processes are followed consistently. (Preferred)
How do you prioritise multiple tasks and deadlines when supporting a busy operational team? (Essential)
What interests you about the Operations Support Lead role, and what skills and experience make you a good fit? (Essential)

Work Location: In person

Quick apply

Refine Your Search

service team lead jobs in spondon, dby

Operations Support Lead

Operational Lead – MP Connect

Account Manager - Derby

Advice Service Manager

Service Delivery Manager

Head of Resourcing and Reward based at Derby

Residential Addictions Service Manager

Sales Person / Sensory Environment Advisor

Neighbourhood Officer

Dispatch Team Leader

Sales & Customer Engagement Advisor (B2B)

Finance Manager

Customer Sales Advisor

Customer Service & Operations Manager

Team Leader

European Logistics Coordinator

Demand Forecaster

Academy Designated Safeguarding & Attendance Lead

Retail Sales Leader- Derby

Service Desk Team Manager

I want to receive the latest job alerts for service team lead in spondon, dby

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