Customer service manager Work, Jobs in Standon, Sts (with Salaries)

Customer Service Manager
Morrisons —Stoke-on-Trent
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Customer Service Desk Manager
HSM (UK) Ltd —Burntwood
- £35,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- In-person
- Flexitime
- Sick pay
Quick apply
6d
Padel Manager
Powerleague —Stoke-on-Trent
- Weekend availability
- Hospitality
- Management
- Sales
- Employee discount
Quick apply
1d
Fuel Oils Office Manager
VITAGAS LTD —Telford
- £32,000 - £40,000 a year
- Full-time
- Sales
- Writing skills
- Administrative experience
- Free parking
Quick apply
6d
Floor Manager
B&M Retail —Stone
- Weekend availability
- Merchandising
- Retail management
- Leadership
- Employee discount
Customer Sales Advisor / account manager
Clifton Trade Bathrooms —Shrewsbury
- £27,248 - £28,059 a year
- Full-time
- Customer service
- In-person
- Annual leave
- Employee discount
Quick apply
13d
Sales Account Manager
Pentagon Secure Packaging Ltd —Nantwich
- £30,000 - £60,000 a year
- Full-time
- Sales
- Customer service
- Business development
- Free parking
Quick apply
Trainee Shop Manager
Farmfoods —Shrewsbury
- £32,648.16 - £35,306.88 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
11d
Community & events manager
Ghekko —Macclesfield
- £32,000 - £35,000 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
13h
Assistant Store Manager
Mountain Warehouse —Trentham
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
14d
Head of Project Management Office (PMO)
Converge Technology Solutions —Stafford
- £75,000 - £78,250 a year
- Full-time
- Hybrid work
- No degree
- Leadership
- Communication skills
CRM Manager
Valentte —Winsford
- £40,000 - £60,000 a year
- Full-time
- CRM software
- Heavy lifting
- Analysis skills
- Work from home
- Employee discount
Quick apply
4d
Business Development Manager
REXEL —Stoke-on-Trent
- Full-time
- Remote
- Business development
- Negotiation
- Annual leave
- Employee discount
Quick apply
Sales Administration Manager ( Maternity Cover)
Furrows Limited —Telford
- Computer literacy
- Administrative experience
- Supervising experience
- Annual leave
- Employee discount
Quick apply
9d
Maintenance Manager
The Wrekin Housing Group Limited —Telford
- £46,256.26 a year
- Continuous improvement
1d
Lettings & Sales Manager
Nicholas Humphreys Estate and Letting Agents —Stoke-on-Trent
- £43,000 - £45,000 a year
- Full-time
- CRM software
- Computer literacy
- Continuous improvement
- Profit sharing
Quick apply
14d
Site Lead Administrator
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Trading Manager
Morrisons —Newcastle-under-Lyme
- Customer service
- Training & development
- Retail management
- Employee discount
Quick apply
Sales Manager
Lookers —Stoke-on-Trent
- £45,000 - £50,000 a year
- Monday to Friday
- Training & development
- Leadership
- Communication skills
- Annual leave
Quick apply
Retail Showroom Assistant Manager
TILE MOUNTAIN LTD —Stoke-on-Trent
- £30,000 a year
- Weekend availability
- Customer service
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply
5d

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Customer Service Manager

Morrisons -
Stoke-on-Trent

Quick apply

Job details

Permanent

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Stakeholder liaison
Internal department liaison
Performance management
Retail team management
Team management
Store management
Staff training
Customer interaction
Retail experience
Training & development
Rota coordination

Full job description

More About The Role

We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities.

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed.

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service.

Reporting into the Store Manager, you will also:

Lead and empower colleagues to always put the customer first and deliver outstanding customer service
Listen and respond to our customers feedback and react accordingly
Ensure market leading availability across the store.
Work with the other Managers in store to lead a supportive and performance driven department
Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
Deliver training to ensure team have the capability and confidence to deliver their role
Enable colleagues to work with confidence across various departments
Identify and develop talent within the department
Build effective relationships with other operating departments
Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
Take a leadership role within the store
Ensure resource is planned thoroughly

How do we say thank you?

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.

About The Company

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.

The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.

At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

Experience of managing a team in a fast paced environment
You will need to be a great communicator who can share knowledge, experience and best practices
You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
You must be adaptable to change, whilst being able to challenge effectively
As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

Quick apply

Refine Your Search

customer service manager jobs in standon, sts

Customer Service Manager

Customer Service Desk Manager

Padel Manager

Fuel Oils Office Manager

Floor Manager

Customer Sales Advisor / account manager

Sales Account Manager

Trainee Shop Manager

Community & events manager

Assistant Store Manager

Head of Project Management Office (PMO)

CRM Manager

Business Development Manager

Sales Administration Manager ( Maternity Cover)

Maintenance Manager

Lettings & Sales Manager

Site Lead Administrator

Trading Manager

Sales Manager

Retail Showroom Assistant Manager

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