Service desk support Work, Jobs in Staplehurst, Ken (with Salaries)

Facilities Service Desk Team leader (Maternity Cover) Full time
Poyntell —Cranbrook
- £32,000 - £34,000 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
4d
Operational Support Officer
HM Courts & Tribunal Service —Canterbury
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Sales Coordinator
Fileder Filter Systems —Maidstone
- £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Annual leave
Quick apply
4d
IT Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
Receptionist/Administrator
Sussex Dermatology —Royal Tunbridge Wells
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Service Desk Operator
2gether support solutions —Canterbury
- £28,227 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
3d
Veterinary Finance and Admin Assistant
Happy Tails Vets Ltd —Bexhill
- £26,520 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Data entry
- Employee discount
Quick apply
4d
Helpdesk Engineer (Service Requests)
Commercial Services Group —West Malling
- £25,948.96 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Communication skills
- Annual leave
Quick apply
10d
IT Technician
LeighAcademiesTrust —Paddock Wood
- From £26,861 a year
- Full-time
- Travel
- IT
- School
- Annual leave
2d
Facilities Assistant
Integrated Care 24 Ltd —Ashford
- £25,740 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Level 2 Support Engineer
Virtuoso —West Malling
- £29,000 - £33,000 a year
- Full-time
- Communication skills
- Time management
- Paid training
- Annual leave
Quick apply
Service Desk Technician
ORBITAL NET LIMITED —Canterbury
- £25,500 - £26,500 a year
- Rotating shift
- Customer service
- Computer networking
- IT
Quick apply
Machine Service Representative - 7.5 Tonne Driver
Safetykleen —Ditton
- £34,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Senior Administrator
First 4 Drains Ltd —Gravesend
- £27,000.00 - £34,662.88 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
6d
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply
5d
Community Host / Leisure Assistant.
Vivify Venues —Cranbrook
- £10.85 - £12.71 an hour
- In-person
- School
- Free parking
- Referral programme
Quick apply
Service Desk Administrator (5 month contract initailly)
Electrifire Limited —Rochester
- £12.71 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
2d
IT Apprentice
QA Apprenticeships —Sevenoaks
- £16,000 a year
- Full-time
- Azure
- IT
Apprentice Hire Desk Controller
Ideal Heat Solutions Limited —Rochester
- £17,000 - £18,000 a year
- Full-time
- Microsoft Office
- Driving
- IT
- Free parking
Quick apply
5d
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Full-time
- Azure
- Customer service
- Windows
- Annual leave
- Employee discount
Quick apply

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Facilities Service Desk Team leader (Maternity Cover) Full time

Poyntell -
Cranbrook

Quick apply

Job details

Fixed term contract
£32,000 - £34,000 a year
4 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
On-site parking

Qualifications

Microsoft Excel
Microsoft Outlook
Customer service
Administrative experience
Communication skills

Full job description

Overall purpose of the role:

To provide maternity cover for our service desk team leader during their maternity leave. To facilitate this the contract will start well in advance of the maternity leave in order to accommodate full training/shadowing of the role.

Our service desk is the hub of our busy and varied business, it is the first point of contact and the key organisational/logistical management area of our business for job preparation, planning, engineer organisation/management etc. The team leader has an active part in this as well as wider responsibilities working with our established processes and support for the updating of our ISOs, H&S, training, security passes etc

It is a busy and varied role working with an experienced and supportive team and our established clientele with whom we have excellent relationships.

You will be our main responsible person to ensure that:

Our service desk operates efficiently and to a high standard in being the first point of contact for clients as well as the main logistical planner and service provider to them.
All jobs, planned maintenance and reactive works are planned correctly with the necessary administration in place (RAMS, the correct paperwork/forms etc) for each job along with the engineers assigned and co-ordinated to complete the work.
All necessary liaison with clients and engineers is carried out.
All job completion activities, prior to jobs being passed for invoicing, is completed
All necessary liaison between the service desk and other members of the team is carried out to ensure that all job related activities are co-ordinated toward a successful completion of works.
All administrative management tasks (such as ISO related, keeping accreditations updated, ensuring access passes are renewed/in place etc) are monitored and actioned.

We view this opportunity as being ideal for you if you have a proven track record of working successfully in a busy service desk environment. The ideal skills for this role are as follows:

Proven service desk experience and capabilities
Strong attention to detail, organisation and communication skills
Strong capabilities and experience with word, excel, outlook etc.
Excellent customer service skills
Dynamism, an ability to multi-task, good logistical management and problem solving skills
To work effectively and collaboratively as part of a small, friendly team.
Experience in a related role such as Team Leader, Service desk, customer service etc.
It would be useful but not essential to have a practical working knowledge of CLIK Service software.

This opportunity is a contracted term full time (40 hours per week) maternity cover role based out of our head office in Cranbrook, Kent. Core hours for the support team are 08:00 – 17:00 but flexibility is expected to meet the needs of the service.

Salary: £32,000.00-£34,000.00

Job Type: Fixed term contract

Pay: £32,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service desk support jobs in staplehurst, ken

Facilities Service Desk Team leader (Maternity Cover) Full time

Operational Support Officer

Sales Coordinator

IT Support Technician

Receptionist/Administrator

Service Desk Operator

Veterinary Finance and Admin Assistant

Helpdesk Engineer (Service Requests)

IT Technician

Facilities Assistant

Level 2 Support Engineer

Service Desk Technician

Machine Service Representative - 7.5 Tonne Driver

Senior Administrator

IT Second Line Engineer FTC 2 Years

Community Host / Leisure Assistant.

Service Desk Administrator (5 month contract initailly)

IT Apprentice

Apprentice Hire Desk Controller

Analyst, Enterprise Service Desk

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