Customer care assistant Work, Jobs in Steyning, Wsx (with Salaries)

Administrative & Sales Assistant
Hawksley & Sons —Brighton
- £26,000 - £29,000 a year
- Full-time
- CRM software
- English
- Maths
- Sick pay
Quick apply
3d
Receptionist/Administrator
Audio Note UK Ltd, —Horsham
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Quick apply
1d
Retail Customer Service Assistant
bp Retail —Brighton
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
9d
Veterinary Receptionist
Arun Veterinary Group —Pulborough
- From £12.74 an hour
- Part-time
- Customer service
- Laboratory experience
- Computer skills
- Employee discount
Quick apply
11d
Bank Medical Receptionist
The Glebe Surgery —Storrington
- £12.71 an hour
- Part-time
- English
- Maths
- IT
Quick apply
1d
Office and Client Services Coordinator
1 Crown Office Row Brighton —Brighton
- £18,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
1d
Veterinary Receptionist - Multi-site
Arun Veterinary Group —Storrington
- From £12.99 an hour
- Weekend availability
- Customer service
- Laboratory experience
- Computer skills
- Employee discount
Quick apply
11d
Retail Customer Service Assistant - Nights
bp Retail —Brighton
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
9d
Customer Assistant
Lidl —Hove
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Admin Assistant and light logistics
DK Audio Visual Services Ltd —Horley
- £25,000 - £25,500 a year
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
Fashion Retail Sales Assistant
Gresham Blake Ltd —Brighton
- £25,000 - £28,000 a year
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
2d
Dental Receptionist
Sussex Dental Group —Brighton
- From £27,000 a year
- Part-time
- Patient care
- In-person
Quick apply
Customer Service Assistant
World Duty Free Group —Gatwick Airport
- Part-time
- Sales
- Communication skills
Quick apply
Retail Sales Assistant
Cotton Traders —Worthing
- Up to £12.71 an hour
- Employee discount
Quick apply
Dental Receptionist
MK Dental and Implant Clinic —Brighton
- From £12.71 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
20h
Catering and Hospitality Assistant
Crowborough Beacon Golf Club —Crowborough
- £13 - £15 an hour
- Weekend availability
- Hospitality
- English
- In-person
- Employee discount
Quick apply
3d
Receptionist – Weekend
Vets Now —Worthing
- £14.05 an hour
- Weekend availability
- Annual leave
Receptionist/Front of House
The Lanes Health & Beauty —Brighton
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Front desk
- In-person
- Employee discount
Quick apply
1d
Sales Assistant/Keyholder
Smiggle —Horsham
- Part-time
- Sales
- Customer service
- Merchandising
- Store discount
- Annual leave
Retail Customer Service Assistant - Temporary
bp Retail —Storrington
- £13.45 an hour
- Part-time
- Café
11d

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customer care assistant jobs near steyning, wsx

Administrative & Sales Assistant

Hawksley & Sons
Brighton

Quick apply

Job details

Full-time
£26,000 - £29,000 a year
3 days ago

Benefits

Casual dress
Cycle to work scheme
Canteen
Transport links
Sick pay
On-site parking

Qualifications

CRM software
Sage
English
Maths
Accounting
Organisational skills

Full job description

Hawksley & Sons is a small but growing medical supplies and equipment company. We manufacture and distribute medical & laboratory supplies to both the NHS and private sectors.

We are looking for a diligent and versatile individual to support the needs of our growing business. The main component of this role will be business administration: taking, processing and dispatching customer orders, as well as dealing with customer queries and enquiries.

The secondary part of your role will be supporting with our sales campaigns, drafting quotations, and supporting the Sales Director manage their sales pipeline. Therefore, we need a candidate who is confident at communicating with our customers – verbally and written - has strong organisational skills, has good maths skills, and is quick to learn.

As an SME (Small Business) our staff are used to working across departments and we would expect the same versatility from our preferred candidate. Ultimately, as a growing business, we hope to find a person who can become a key member of the team, as we progress in the expanding market of medical equipment and supplies.

Our office hours are standard as 9am – 5pm, but the office is open between 8am – 6pm.

Your working hours will remain somewhat flexible, if required and at the discretion of the Company.

Monthly paid

Sick pay at the Company’s discretion.

Holiday entitlement will be 25 days per annum + worked bank holidays.

Key Skills Required:

- Excellent verbal and written English

- Excellent Organisational Skills

- Good mental arithmetic

- Confidence talking with customers

- Experience using Sage Accounting or similar (preferable)

- Experience using CRM software (preferable)

Administration

- Managing Hawksley’s enquiries inbox

- Responding to customer enquiries

- Processing Sales Orders on Sage Accounts

- Invoicing Customers

- Credit Control

- Preparing Quotations and Proforma Invoices

- Assisting the Office Manager with any additional tasks that are necessary for executing our business functions well.

Duties will include dealing with emails, taking requests from customers and turning them into quotations, processing orders, monitoring orders and ensuring deliveries are met, answering technical questions from customers, courteously and efficiently dealing with all matters in the company.

Further duties include logging orders onto our systems, generating an electronic invoice and taking payment where required or referring accounts matters across to the accounting department. The role shall also include preparing and organising European & Worldwide deliveries.

Sales Support

Another significant part of this role will be hands-on sales support for the Sales Director. You will help us to reengage with old customers, identify new ones, and keep the sales pipeline moving by:

- Planning and sending email campaigns to lapsed and long-standing customers to re-engage them with Hawksley.

- Researching prospective companies, sectors and markets for Hawksley to work with in the future.

- Managing the Sales Director's diary - booking and following up online calls and in-person client visits.

- Carrying out market research as directed by the Sales Director

- Providing some account management for existing customer accounts.

Customer Service

Hawksley is rapidly growing into its key business areas of Fertility, Centrifugation, and Regenerative Medicine. Customers need a range of support in each of these areas and you will be supporting to grow these areas by:

- Managing enquiries mailboxes

- Becoming knowledgeable about Hawksley’s key business

- Contacting customers about marketing campaigns

- Helping customers on the phone & via email with their enquiries and requests

- Liaising between Hawksley staff and customers to resolve a customer’s issue

- Supporting customers with tenders and sales opportunities they have

We want to transform and develop the business by pursuing and researching new business opportunities. Working in conjunction with our wider team, you will be supporting in the varied business development projects that are ongoing in the business. The organisation is hoping to triple its revenue in the next 3 years, and you will be part of this effort.

Your main project will be becoming knowledgeable and approachable in some key product areas, to support existing customers and bring on board new ones. This will entail some account management, sales research, despatching samples, negotiating introductory discounts and some in-person meetings.

More generally, you will be expected to support in other areas; doing background research on medical devices, medical procedures and medical customers; developing relationships with new clients, organising sales communications.

Data Analysis

- Improving Hawksley’s data for reporting

- Some sales reporting for Management Meetings

- Using a CRM (Hubspot) to keep on top of business opportunities.

Logistics

- Supporting with packing and dispatching Sales Orders

- Stock Checking

Pay: £26,000.00-£29,000.00 per year

Benefits:

Canteen
Casual dress
Cycle to work scheme
On-site parking
Transport links

Work Location: In person

Quick apply

Refine Your Search

customer care assistant jobs in steyning, wsx

Administrative & Sales Assistant

Receptionist/Administrator

Retail Customer Service Assistant

Veterinary Receptionist

Bank Medical Receptionist

Office and Client Services Coordinator

Veterinary Receptionist - Multi-site

Retail Customer Service Assistant - Nights

Customer Assistant

Admin Assistant and light logistics

Fashion Retail Sales Assistant

Dental Receptionist

Customer Service Assistant

Retail Sales Assistant

Dental Receptionist

Catering and Hospitality Assistant

Receptionist – Weekend

Receptionist/Front of House

Sales Assistant/Keyholder

Retail Customer Service Assistant - Temporary

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