Customer experience specialist Work, Jobs in Stilton, Cam (with Salaries)

Insurance Consultant/Insurance Broker
Arcadian Group Limited —Peterborough
- £25,000 - £30,000 a year
- Full-time
- Customer service
- Data entry
- IT
- Annual leave
- Referral programme
Quick apply
Contact Centre Specialist
The Lettings Hub —Peterborough
- From £26,780 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- English
- Free parking
- Work from home
Quick apply
Account Manager and Onboarding Specialist
BCA —Corby
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Mobile bin cleaning specialist
WashABin ltd —Peterborough
- £12.71 - £12.81 an hour
- Part-time
- Customer service
- English
- Communication skills
- Flexible schedule
Quick apply
Customer Service Specialist
Travelex —Peterborough
- £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
7d
HR Advisor - Health and Social Care
Glenholme Healthcare Ltd —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
Sales Surveyor – Shutters & Blinds
STILTON SHUTTERS —Yaxley
- £60,000 - £70,000 a year
- Part-time
- Sales
- Driving
- In-person
Quick apply
11d
Tutor – Health and Social Care Training
Centra Training —Peterborough
- Up to £38,000 a year
- Full-time
- English
- Maths
- Education
- Flexitime
- Work from home
Quick apply
7d
Buying & Merchandising Admin Assistant
The Stock Shop —Ely
- £26,436 a year
- Full-time
- Microsoft Outlook
- Merchandising
- In-person
- Free parking
- Annual leave
Quick apply
10d
Major Projects Business Case Manager
Anglian Water Services Ltd —Peterborough
- £60,000 a year
- Full-time
- Hybrid work
- Project management
- No degree
- Mentoring
- Annual leave
HR Advisor - Health and Social Care
Glenholme Specialist Healthcare —Peterborough
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Travel
- Human resources
Quick apply
System Administrator
Anglian Water Services Ltd —Huntingdon
- £38,692 a year
- Full-time
- Laboratory experience
- Analysis skills
- IT
- Annual leave
7d
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
5d
Retentions Executive
Hometree (Cover) - Customer Operations —Peterborough
- £26,000 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee discount
Quick apply
Sub Agent
M Group —Peterborough
- Civil engineering
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Customer Care Executive
Hometree (Cover) - Customer Operations —Peterborough
- £25,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Employee discount
Quick apply
8d
Clinical Assessor
Capita Health Assessment Advisory Service —Peterborough
- £39,500 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- IT
- Employee discount
Quick apply
11d
Customer Accounts Specialist
Clarion Housing Group —March
- £32,004 - £37,066 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
3d
Public Sector Business Development Executive
Wave Utilities —Peterborough
- From £26,634 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Contracts
- Free parking
- Employee assistance programme
Quick apply
10d

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customer experience specialist jobs near stilton, cam

Insurance Consultant/Insurance Broker

Arcadian Group Limited
Peterborough

Quick apply

Job details

Full-time
£25,000 - £30,000 a year

Benefits

Casual dress
Employee mentoring programme
Free flu jabs
Annual leave
Company pension
Referral programme

Qualifications

Underwriting
Customer service
Sales administration
Numeracy
Data entry
IT
Customer support
Insurance sales
Communication skills
Certificate in Insurance
Negotiation

Full job description

Join the Specialist Team Defining the Future of Non-Standard Insurance.

About Arcadian Group

At Arcadian Group, we are redefining what it means to be a specialist insurance broker. Based at Lynch Wood, Peterborough we thrive on the complex risks that others shy away from, utilizing a data-driven, tech-forward mindset to deliver tailored solutions.

We do things differently here—we are not a contact centre, and we never will be. We are a high-growth, specialist firm dedicated to solving non-standard property challenges. Following a year of significant investment in our systems and strategy, we are in a period of sustained, exciting growth, and we are looking for the right talent to join us on this journey.

We take immense pride in our reputation. Our clients value the exceptional service we provide, while our insurers trust our professional integrity and our creative approach to data and technology. If you are looking for a company that values expertise, embraces creative problem-solving, and offers a fun, collaborative environment, we want to hear from you.

What we offer

Competitive salary: With an annual pay review.
Working pattern: 37.5 hours per week, Monday – Friday.
Job Security: A full-time, permanent position within a stable and growing business.
Work-Life Balance: 25 days of annual leave, plus an extra day off to celebrate your birthday.
Professional Development: Full support for professional qualifications relevant to your role and long-term career aspirations.
Career Growth: Genuine opportunities for advancement as our company continues to scale.
Great Culture: Join a supportive, collaborative, and fun team environment where your voice is heard.

Key Responsibilities

Client Advocacy & Relationship Management: Act as a primary point of contact, building long-term relationships by actively listening to client needs and providing tailored, empathetic support.
Service Excellence: Deliver exceptional service across phone, email, and digital channels, ensuring all inquiries are handled efficiently, professionally, and within agreed-upon timelines.
Clear Communication: Translate complex policy details, coverage terms, and claims processes into clear, accessible information for clients, setting realistic expectations from the outset.
Proactive Engagement: Keep clients fully informed throughout the lifecycle of their policy, application, or claim. Anticipate potential roadblocks to prevent issues before they arise and enhance overall client satisfaction.
Technical Accuracy: Maintain meticulous records of all client interactions, transactions, and feedback within our customer management system to ensure data integrity.
Product Expertise: Provide accurate, high-quality guidance regarding our insurance products and services, ensuring clients feel confident in their coverage choices.
Collaborative Problem Solving: Work closely with the Client Services Manager to resolve complaints or complex queries swiftly, ensuring the highest standards of professional integrity are maintained.
Operational Partnership: Act as a vital link between our clients and insurers, ensuring seamless information flow and fostering a collaborative environment that benefits all parties.

Essential Experience & Qualifications

Industry Expertise: A minimum of 2 years’ experience in general insurance, ideally within a broking or underwriting capacity.
Technical Proficiency: Strong IT literacy with hands-on experience using Customer Relationship Management (CRM) systems and data entry.
Foundation Skills: A high standard of numeracy and literacy, with a sharp eye for detail.

Core Competencies

Service & Sales Excellence: A proven track record in customer service or sales, with the ability to build rapport and handle complex negotiations with confidence.
Communication: Exceptional verbal and written communication skills, delivered in a professional and approachable manner.
Operational Efficiency: Highly organized, with the ability to manage multiple priorities effectively and maintain a calm, methodical approach under pressure.
Drive & Initiative: A self-motivated individual who is comfortable working toward targets and taking ownership of their own workload.

Job Types: Full-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Employee mentoring programme
Free flu jabs
Referral programme

Work Location: In person

Quick apply

Refine Your Search

customer experience specialist jobs in stilton, cam

Insurance Consultant/Insurance Broker

Contact Centre Specialist

Account Manager and Onboarding Specialist

Mobile bin cleaning specialist

Customer Service Specialist

HR Advisor - Health and Social Care

Sales Surveyor – Shutters & Blinds

Tutor – Health and Social Care Training

Buying & Merchandising Admin Assistant

Major Projects Business Case Manager

HR Advisor - Health and Social Care

System Administrator

Service Support Specialist

Service Support Specialist (3 Month fixed term contract)

Retentions Executive

Sub Agent

Customer Care Executive

Clinical Assessor

Customer Accounts Specialist

Public Sector Business Development Executive

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