Customer and Trading Manager - Nightshift
Sainsbury's —Stoke-on-Trent
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Warehouse Shift Manager Nights
AO World —Crewe
- £41,954.00 - £41,954.34 a year
- Night shift
- Management
- Microsoft Office
- Warehouse experience
Night Shift Manager
Beechdean Manufacturing —Chester
- £30,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
10d
Night Shift Manager
Extons Foods —Manchester
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Driving
- Free parking
- Employee assistance programme
Quick apply
9d
Night Transport Team Leader
Buffaload Logistics Limited —Crewe
- Up to £33,000 a year
- Full-time
- In-person
Quick apply
10d
Team Manager Nights - Congleton Superstore
Tesco UK —Congleton
- Full-time
- Communication skills
- Employee discount
Night Unit Manager (care home in Stafford)
Staffordshire Specialist Care Centre —Stafford
- £13.50 - £13.75 an hour
- Full-time
- In-person
- Care plans
- Leadership
- Free parking
Quick apply
1d
ACCOMMODATION MANAGER (FIXED TERM)
Merlin Entertainments —Stoke-on-Trent
- £32,000 a year
- Weekend availability
- Hospitality
- Management
- Analysis skills
- Employee discount
2d
Team Leader 4 on 4 off nights
ATL —Derby
- £32,891 a year
- Overtime
- Communication skills
Quick apply
9d
Night Duty Manager
Serco Leisure Operating Limited —Newport
- Up to £13.57 an hour
- Full-time
- Hybrid work
- Hospitality
- Customer service
- First Aid Certification
- Employee assistance programme
- Gym membership
6d
Casual Night Duty Manager
Serco Leisure Operating Limited —Newport
- Up to £13.57 an hour
- Part-time
- Hybrid work
- Hospitality
- Customer service
- First Aid Certification
- Employee discount
Cleaning Team Leader, Night Shift
bet365 —Stoke-on-Trent
- Part-time
- Team management
- Computer skills
- Leadership
Quick apply
Team Leader Night Shift
Cheshire Residential Homes Trust —Northwich
- From £14.34 an hour
- Overtime
- Medication administration
- English
- Organisational skills
- Employee discount
Quick apply
Lead Nightshift Manager
Sainsbury's —Cheadle
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
1d
Engineering Shift Manager
DHL —Stoke-on-Trent
- £51,238.29 a year
- Night shift
- Management
- Maintenance
- Leadership
- Free parking
- Annual leave
Meetings & Events Night Manager
FAIRMONT —Knutsford
- Full-time
- Hospitality
- English
- In-person
Quick apply
Team Leader
ATL —Repton
- £30,000 - £34,000 a year
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
2d
Assistant Store Manager (Retail)
Boots —Northwich
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
9d
Care Team Leader - Nights
Belong —Macclesfield
- £15.45 an hour
- Full-time
- Care plans
- Employee assistance programme
- Referral programme
Quick apply
Retail Shift Manager
Lidl —Baguley
- £15.45 an hour
- Full-time
- Leadership
- Store discount
- Employee discount

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Customer and Trading Manager - Nightshift

Sainsbury's -
Stoke-on-Trent

Apply Now

Job details

Permanent
From £31,700 a year

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Customer service
Leadership

Full job description

Customer and Trading Manager - Nightshift

Salary: From £31,700
Location: Biddulph Store, Stoke-On-Trent, ST8 6AJ
Contract type: Permanent
Business area: Retail
Requisition ID: 400070467

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Leading a team overnight to deliver all replenishment activities across the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.
Often, you get to run a full store operation on your own overnight being responsible for the full shift and the safety and wellbeing of colleagues in store
Making sure that standards are brilliant come morning so we’re ready to serve our customers
People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

Our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary (Our nightshifts typically run from 22:00 until 08:00).

What makes a great nightshift manager:

Someone who is comfortable with nightshift working and is adaptable to the physical and mental impact of these shift patterns and understands the importance of providing a safe and healthy environment for their team.
Previous line management responsibilities in a fast-paced, operational environment.
Resilience to deal with both the mental and physical demands of working nights.
Provides brilliant customer service and coaches a team to do the same.
Has previous experience delivering and monitoring KPI's or other performance indicators.
Can manage disciplinaries, performance issues or other similar employee relations issues.
Leads operations and is comfortable doing this alone in the absence of more senior management.
Puts inclusivity at the heart of everything they do.

Essential Criteria:

A track record of delivering brilliant customer service and coaching colleagues to do the same.
Experience of leading a team in a fast-paced, customer-facing environment — you’ve motivated others, driven performance, and kept operations running smoothly.
Operational leadership skills — you’ve taken responsibility for store operations in the absence of more senior managers.
Demonstrated success in meeting or exceeding KPIs — whether it’s sales, availability, customer satisfaction or colleague engagement, you’ve made a measurable impact.
Has managed employee relations issues, including performance and absence management.
Desirable - Has worked night shifts in a high-volume, operational environment — you’ve adapted to the physical and mental demands of overnight working and created a safe, supportive atmosphere for your team during out-of-hours trading.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

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