Business support Work, Jobs in Stoneleigh, War (with Salaries)

Early Collections Agent
Calor Gas Ltd —Warwick
- Up to £28,000 a year
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Practice Administrator
Bridgegate Wealth Management —Kenilworth
- £24,000 - £25,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- English
- Free parking
- Bereavement leave
Quick apply
11d
Process Improvement Administrator
Countrywide Tax and Trust Corporation —Leamington Spa
- From £25,000 a year
- Full-time
- Continuous improvement
- Computer skills
- In-person
- Free parking
- Referral programme
Quick apply
Data and IT Support Administrator
Carers Trust Heart of England —Coventry
- £12,480 - £13,312 a year
- Part-time
- CRM software
- Data analysis skills
- Analysis skills
- Free parking
- Store discount
Quick apply
8d
Store Colleague - Part Time
GOOUTDOORS —Coventry
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
4d
Front of House Senior Receptionist x2 (111943-0826)
University of Warwick —Coventry
- £26,093 - £26,707 a year
- Management
- Databases
- Supervising experience
3d
Recruitment Consultant
TBC —Coventry
- £27,000 - £29,500 a year
- Full-time
- No experience needed
- Business development
- Recruiting
- Annual leave
- Employee discount
Employment Specialist - Connect To Work
Better Pathways —Birmingham
- £30,000 a year
- Full-time
- Experience working with individuals with disabilities
- Travel
- Mentoring
- Annual leave
- Sick pay
Quick apply
11d
Resident Experience Advisor - Fixed Term Contract
iQ Student Accomodation —Coventry
- £27,500 a year
- Full-time
- Hotel
- Front desk
- Annual leave
Administration & Scheduling Assistant
Specsavers —Coventry
- £12.91 an hour
- Full-time
- Communication skills
2d
Client Services Administrator
Stepping Stones Financial Planning LLP —Leicester
- From £28,000 a year
- Full-time
- Customer service
- Administrative experience
- Analysis skills
Quick apply
11d
Information Rights Officer
Warwickshire County Council —Warwick
- £28,598 - £31,022 a year
- Full-time
- English
- Annual leave
- Employee assistance programme
11d
HR Officer
Base Materials Limited —Leicester
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Human resources
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
Customer Services Adviser (Inbound)
Financial Ombudsman Service —Coventry
- £25,856 a year
- Full-time
- Hybrid work
- Communication skills
11d
Programme Coordinator UG (70094-0826)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- Computer literacy
- Administrative experience
- University
10d
Business Systems & Operations Consultant
TI uk —University of Warwick
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- AI
- Flexitime
- Work from home
Quick apply
Customer Service Agent
QDR Solicitors Limited —Leamington Spa
- £12.71 an hour
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
Quick apply
8d
SEND Resolution Officer
Warwickshire County Council —Warwick
- £33,699 - £36,363 a year
- Full-time
- English
- Communication skills
- School
- Annual leave
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Coventry
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
- Employee discount
2d
Supported Housing Manager
The Housing Network —Coventry
- Up to £38,000 a year
- Full-time
- Travel
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
11d

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business support jobs near stoneleigh, war

Early Collections Agent

Calor Gas Ltd -
Warwick

Apply Now

Job details

Permanent
Up to £28,000 a year

Benefits

Annual leave
Company pension
Employee discount
Paid volunteer time

Qualifications

Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Outbound debtor call management
Accounts Receivable Credit Control
Continuous improvement
Account escalation for debt management
Customer support
Customer interaction
Communication skills

Full job description

Job no: 509455
Work type: Permanent
Location: Warwick
Categories: Credit Control

Early Collections Agent

The Point, Warwick

Permanent, Full-time

Salary: up to £28,000 (dependant on experience)

About the role

This role plays a critical part in supporting both our customers and the business by proactively managing customer debt, resolving overdue invoices, and helping us achieve key performance targets.

You’ll work closely with customers, internal stakeholders, and third-party partners to secure positive outcomes, while also contributing ideas to continuously improve our processes and ways of working.

This is a great opportunity for colleagues who enjoy problem-solving, handling challenging conversations professionally, and working in a fast-paced, target-driven environment.

Shift Pattern:

Core Shift 08.30 - 17.00
Early 8.00 - 16:30 (1 in 10)
Saturday 9.00-13.00 (1 in 10)
Late 11.30 - 20.00 (1 in 10)
1 Bank Holiday a year

Key responsibilities

Proactively contact customers to resolve outstanding debt, handling objections professionally and assertively to achieve successful outcomes
Negotiate and validate payment plans where appropriate, ensuring alignment with policy and customer circumstances
Work with third-party partners (e.g. Debt Collection Agencies and Legal Partners) to support debt recovery
Follow business policies, processes, and procedures, while actively identifying opportunities for improvement
Maintain accurate and up-to-date customer records to provide clear visibility across the wider business
Respond to customer call-backs in a timely and professional manner
Escalate queries or issues that are preventing debt recovery
Monitor customer payment behaviour and identify deteriorating trends, ensuring appropriate credit checks are completed
Complete your allocated stage of the debt journey and prepare accounts for the next step where required
Keep your Team Lead informed of any issues or risks as they arise
Report key performance indicators to your Lead on a monthly basis

Key skills and experience

Essential

Experience in debt collection and/or customer service activity
Strong communication skills with the ability to build rapport and manage challenging conversations
Confident objection-handling skills
Hard-working, resilient, and comfortable working towards personal and team targets
Organised, with strong attention to detail and effective day-to-day prioritisation
Proactive and able to use initiative to drive activity
A collaborative team player who contributes to shared KPI goals
Able to identify and raise opportunities to improve policies and processes

Desirable

Knowledge of SAP and Salesforce
Previous experience working within a debt collection team

Why apply?

Opportunity to develop specialist debt management skills
High-impact role supporting both customers and the wider business
Collaborative team environment with clear performance goals
Chance to contribute to continuous improvement across processes

What we can offer you:

25 days annual leave
Company Pension Scheme (Salary sacrifice - single matched contributions to 7.5%)
Life Assurance
Staff discounts on gas
1 day per year to volunteer for a charitable cause
Shopping discounts

Advertised: 21 Aug 2026 GMT Daylight Time
Applications close: 04 Sep 2026 GMT Daylight Time

Apply Now

Refine Your Search

business support jobs in stoneleigh, war

Early Collections Agent

Practice Administrator

Process Improvement Administrator

Data and IT Support Administrator

Store Colleague - Part Time

Front of House Senior Receptionist x2 (111943-0826)

Recruitment Consultant

Employment Specialist - Connect To Work

Resident Experience Advisor - Fixed Term Contract

Administration & Scheduling Assistant

Client Services Administrator

Information Rights Officer

HR Officer

Customer Services Adviser (Inbound)

Programme Coordinator UG (70094-0826)

Business Systems & Operations Consultant

Customer Service Agent

SEND Resolution Officer

Operational Support Officer

Supported Housing Manager

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