Client services Work, Jobs in Stourbridge, Wmd (with Salaries)

Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
14d
8hr Part Time Sales Assistant, Kurt Geiger, Merry Hill
Kurt Geiger —Brierley Hill
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
Quick apply
Bookings Coordinator
WORD360 Language Services —Birmingham
- £27,000 - £29,000 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Front of House Administrator
Car Care Services Limited —Cradley
- £13 - £15 an hour
- Microsoft Word
- Google Suite
- Computer literacy
- Free parking
- Employee discount
Quick apply
6d
Social Media Executive - full time
Omnisity Limited —Stourbridge
- From £26,500 a year
- Full-time
- Hybrid work
- Social media management
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
1d
Receptionist/Service Advisor
ACL Auto Repairs LTD —Stourbridge
- From £12.71 an hour
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Immigration Support/Outreach Worker - Maternity cover
Roshni Birmingham —Birmingham
- £24,750 a year
- Part-time
- Mentoring
- In-person
Quick apply
Team Leader
Gallagher —Brierley Hill
- £45,000 a year
- Full-time
- Customer service
- Team management
- Mentoring
Quick apply
Super Operations/ Admin Assistant
SO Podiatry —Worcester
- £24,000 - £26,000 a year
- Full-time
- Research
- Business development
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
9d
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
8d
CCTV Operator – Dudley
Enigma Security Solutions —Dudley
- £13.13 an hour
- Full-time
- Customer service
- Computer literacy
- English
Quick apply
1d
Property & Lettings Administrator
Complete Property Services (Midlands) Ltd —Cradley Heath
- Part-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
Property & Lettings Admistrator
Fields of Shifnal Ltd —Shifnal
- £12.71 - £13.00 an hour
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Annual leave
Quick apply
9d
Trainee Property Manager
Lex Allan Block Management —Stourbridge
- £26,000 - £27,000 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
14d
CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
Freelance Outbound B2B Telemarketing
GCL B2B Limited —Birmingham
- £14 - £20 an hour
- Part-time
- Hybrid work
- CRM software
- Business development
- In-person
- Work from home
- Flexible schedule
Quick apply
Telephone Assistant
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
Field Interviewer - Dudley
the National Centre for Social Research —Dudley
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Remote Business Development & Operations Support (Multi Business)
Multi Sport/Wellness Company —Birmingham
- £28,000 a year
- Full-time
- Remote
- Business development
- Recruiting
- Flexitime
- Work from home
Quick apply
12d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Sick pay
Quick apply

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client services jobs near stourbridge, wmd

Customer Care Team Member

PowisVets
Stourbridge

Quick apply

Job details

Permanent | Part-time | Full-time
£13 an hour
14 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
CRM software
Customer service call handling
Customer relationship building
Inbound customer enquiry call handling
Client engagement
Patient appointment coordination
Practice management software
Microsoft Office Suite
Client relationship development
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Phone etiquette
Communication skills

Full job description

Job Summary:
We are looking for a Customer Care Team Member to join our team. The ideal candidate will thrive in a fast-paced environment, have strong customer service skills and have a passion for excellence. In this exciting and varied role, you will ensure the well-being of pets and clients by handling reception duties such as answering client calls, managing appointment bookings, and overseeing the diary.

This is a full time position working between 32 to 36 hours per week over four days.

Key Responsibilities:

Collaborate closely with our nursing and veterinary teams, providing a vital link between clients and the clinical staff
Handle client enquiries over the phone
Distribute pre-ordered medication
Perform administrative tasks using Microsoft tools, including Excel and Word
Update our Practice Management system regularly
Effectively question clients to assess the urgency of appointment requests, gradually taking on more responsibility and handling more complex cases
Maintain professionalism and composure in emotionally challenging situations, particularly when dealing with pets requiring critical medical care or end-of-life support

What we are looking for:

Exceptional telephone etiquette and experience with Customer Relationship Management (CRM) software
Polite and composed under pressure
Excellent attention to detail
Ability to build strong relationships with clients, their pets and the clinical team
Approachable and empathetic
Highly motivated with a positive, can-do attitude
Able to work effectively both as part of a team and independently when needed Excellent written and verbal communication skills
Proficient in IT skills including Microsoft programs such as Excel.

Benefits:

£13.00 per hour
4.8 weeks holiday a year and bank holidays, plus an additional day off for your birthday
An independent practice in a modern, purpose-built premises offering you the opportunity to advance your career with support and encouragement
Pension contributions
Generous discount on veterinary treatment for your pets

We are committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

Pay: £13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

client services jobs in stourbridge, wmd

Customer Care Team Member

8hr Part Time Sales Assistant, Kurt Geiger, Merry Hill

Bookings Coordinator

Front of House Administrator

Social Media Executive - full time

Receptionist/Service Advisor

Immigration Support/Outreach Worker - Maternity cover

Team Leader

Super Operations/ Admin Assistant

NetWatch Police Liaison

CCTV Operator – Dudley

Property & Lettings Administrator

Property & Lettings Admistrator

Trainee Property Manager

CSC Co-ordinator (Contact Centre)

Freelance Outbound B2B Telemarketing

Telephone Assistant

Field Interviewer - Dudley

Remote Business Development & Operations Support (Multi Business)

FM Help Desk Operative

I want to receive the latest job alerts for client services in stourbridge, wmd

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