Client services manager Work, Jobs in Studley, War (with Salaries)

B2B Client Success Manager
Halfords —Redditch
- Up to £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
12d
Customer Success Manager
Mears Group —Evesham
- Up to £45,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
Operations Manager InterpretersLive!
Sign Solutions —Redditch
- £30,000 - £35,000 a year
- Monday to Friday
- Leadership
- Communication skills
- Paid training
- Work from home
Quick apply
Client Relations Executive
Elior UK —Birmingham
- £63,000 a year
- Full-time
- Analysis skills
- Contracts
- Communication skills
Quick apply
Senior Client Manager - Medical
Warwick Nub News —Warwick
- £64,000 a year
- Administrative experience
- Medical terminology
- Communication skills
4d
Tenancy Account Manager – Client-Focused Operations
Lettingaproperty.com —Henley in Arden
- £26,000 - £42,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Banking
- Employee assistance programme
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Area Development Manager / External Connector
DSG CONNECTED —Birmingham
- £36,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Life insurance
Quick apply
1d
B2B Account Manager
Halfords —Redditch
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Contracts
- Time management
- Annual leave
- Employee discount
Office Manager VA2758
Anabas —Warwick
- £33,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Employee assistance programme
- Life insurance
4d
Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
Field Sales Representative - Worcester
Flatpay —Worcester
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Business Development Manager - Ref: N026
Nationwide Specialist Projects Limited —Kidderminster
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
11d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Business
Quick apply
Senior Account Manager - IDNO
E.ON Energy Solutions Ltd —Solihull
- £60,601 - £74,963 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Negotiation
7d
Senior Trade and Account Manager
Halfords —Redditch
- £42,000 - £47,000 a year
- Full-time
- Hybrid work
- Business development
- Analysis skills
- Negotiation
- Annual leave
- Employee discount
Business Development Manager – SME Team
KnowledgeBrief —Birmingham
- £30,000 - £40,000 a year
- Full-time
- Remote
- Business development
- Travel
- Communication skills
- Annual leave
- Sick pay
Quick apply
Assistant Client Manager
Savills —Birmingham
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
New Business Manager - Fleet Management and Telematics
Northgate Vehicle Hire —Birmingham
- £40,000 a year
- Annual leave
- Employee discount
Quick apply

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client services manager jobs near studley, war

B2B Client Success Manager

Halfords -
Redditch

Apply Now

Job details

Full-time
Up to £35,000 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

B2B
Contracts
Account management

Full job description

Job no: 565513
Work type: Full time
Site: Redditch
Categories: Customer Support, Central Support
Location: Worcestershire
Salary: Up to £35,000
Business Area: Halfords Support Centre

About us

Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We’re a place for co‑creators: people who want to make a real impact, take ownership and be part of something that’s still evolving.

As the UK’s leading retailer of motoring and cycling products, we’re supported by one of the country’s largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing.

That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you’ll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence.

About the role

Join Halfords for Business as a Client Success Manager, where you’ll take the lead on a portfolio of employee benefit providers, with a strong emphasis on driving success across our Halfords Cycle2Work scheme. You’ll play a key role in identifying growth opportunities by acting as a strategic partner to our clients building long‑lasting relationships and shifting towards a proactive and insight‑led approach.

Working closely with benefit providers and their employer clients, you’ll ensure schemes run smoothly, engagement stays high and value is consistently delivered. You’ll nurture strong day‑to‑day relationships with stakeholders at every level, from benefit partners to HR teams. By offering tailored support, meaningful insights and a forward‑thinking mindset, you’ll boost scheme adoption, increase employee participation and secure long‑term client satisfaction.

This is a fast‑paced client‑facing B2B role perfect for someone who thrives in a dynamic environment and is passionate about delivering exceptional outcomes and measurable impact.

Key responsibilities

Manage a portfolio of top 10 employee benefit providers, building strong relationships and ensuring high client satisfaction
Act as the primary contact for clients, providing proactive support, tailored guidance and effective issue resolution
Own end‑to‑end account management, including strategic planning, prioritisation, and translating client needs into actionable solutions
Deliver performance updates, usage reporting and insight‑driven recommendations to boost engagement and scheme adoption
Drive retention, growth and upsell/cross‑sell opportunities, identifying ways to increase product usage and participation
Lead promotional activities and collaborate with marketing and product teams to deliver targeted campaigns and communications
Support smooth onboarding and implementation for new clients while ensuring deadlines and SLAs are consistently met
Mentor junior team members and share client feedback internally to improve products, processes and ways of working

About you

Established experience within a client success, account management, or employee benefits
Experience within a B2B or service-led environment is highly desirable
Strong relationship‑building and influencing skills with the ability to engage senior stakeholders and handle challenging conversations
Confident communicator able to present insights, recommendations and data clearly
Highly organised and detail‑focused, capable of managing multiple clients, priorities and deadlines
Comfortable working with data to track performance, inform decisions and demonstrate return on investment
Commercially aware with a solid understanding of contracts and opportunities for growth or improvement
Collaborative team player working effectively with the wider business including Sales, Legal, Finance, Operations and other internal teams.

Reward & benefits

A fair and competitive salary evaluated against market data, quarterly discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.

We offer hybrid working in our Support Centre, you will be based at our Support Centre 2 days a week with an optional 3 days working from home.
You will have access to a wealth of employee discounts across the Halfords suite of products and services.
Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 2 days on site at our Support Centre in Redditch.

Apply Now

Refine Your Search

client services manager jobs in studley, war

B2B Client Success Manager

Customer Success Manager

Operations Manager InterpretersLive!

Client Relations Executive

Senior Client Manager - Medical

Tenancy Account Manager – Client-Focused Operations

Marcus by Goldman Sachs, Contact Centre Team Manager, Associate, Birmingham

Customer Support Manager

Area Development Manager / External Connector

B2B Account Manager

Office Manager VA2758

Marcus by Goldman Sachs, Complaints Manager, Associate, Birmingham

Field Sales Representative - Worcester

Business Development Manager - Ref: N026

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

Senior Account Manager - IDNO

Senior Trade and Account Manager

Business Development Manager – SME Team

Assistant Client Manager

New Business Manager - Fleet Management and Telematics

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