Customer support coordinator Work, Jobs in Surbiton, Gtl (with Salaries)

Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
1d
Sales & Admin Coordinator
Santoro Ltd —London
- £25,000 - £28,000 a year
- Microsoft Outlook
- Sales
- Customer service
- Employee discount
Quick apply
10d
Business Support Coordinator | Cobham - Part-Time
Knight Frank —Cobham
- Part-time
- English
- Microsoft Office
- Marketing
Dental Receptionist/Patient Treatment Coordinator (Full-Time)
Kingston Dental Clinic —Kingston upon Thames
- £24,000 - £30,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
3d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
1d
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
7d
Training Operations Coordinator
British Airways —Heathrow
- Full-time
- Customer service
- Travel
- IT
20h
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Customer Support Coordinator
Energycentric —Romford
Patient Coordinator/Receptionist
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
6d
Concierge Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
6d
Service Coordinator
Mitie —Chessington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Office Experience Coordinator
Mitie —London
- £16.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office experience
3d
Customer service planning coordinator
Netbox Recruitment —Biggin Hill
- £30,000 - £35,000 a year
- Weekend availability
- Customer service
- Administrative experience
8d
Telecoms Provisioning & Customer Support Coordinator
Urbancoms ltd —London
- £26,000 - £30,000 a year
- Full-time
- In-person
Quick apply
3d
Press & Events Co-ordinator
BCA Logistics —Uxbridge
- £35,000 - £40,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
7d
Operations Coordinator
PHSGroup —Middlesex
- £28,253 a year
- Monday to Friday
- Customer service
- Salesforce
- Communication skills
- Employee discount
9d

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customer support coordinator jobs near surbiton, gtl

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Smartway Pharmaceuticals Ltd
London

Quick apply

Job details

Permanent | Full-time
£24,420 - £30,000 a year
1 day ago

Benefits

Casual dress
Cycle to work scheme
Free flu jabs
Company pension
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Administrative experience
Organisational skills
Communication skills

Full job description

About Us
We are a growing online pharmacy committed to delivering safe, efficient, and patient-focused healthcare services. Our team works closely with clinics, doctors, and patients to ensure every order is handled with care, accuracy, and professionalism.

About the Role
We are seeking a dependable and organised Admin Support / Operations Coordinator to support the smooth running of our pharmacy operations. This role is central to customer service, patient safety, and coordination between internal teams, clinics, and healthcare professionals. The successful candidate will play an important part in ensuring that processes are followed correctly and that patients receive a safe and reliable service.

Key Responsibilities

Deliver high-quality customer service via phone and email, ensuring all enquiries are handled professionally, promptly, accurately, and with strong attention to detail.
Communicate confidently in fluent English to support patients, clinics, and partners, including handling routine queries and providing clear information.

· Liaise with courier companies (e.g. DHL, DPD) to investigate and resolve issues relating to delayed or lost parcels.

· Support patient safety by adhering strictly to procedures and escalating concerns appropriately.

· Coordinate communication between clinics, prescribers, and internal teams to ensure efficient and timely workflows.

· Prepare, review, and issue monthly invoices to clinics, ensuring all information is correct and complete.

· Handle queries, troubleshoot issues, and contribute to day-to-day operational problem-solving.

· Always Follow Standard Operating Procedures (SOPS) to ensure consistency, compliance, and accuracy.

· Use Microsoft Excel and internal systems for data tracking, reporting, and administrative tasks with a high level of precision.

· Maintain strict compliance with data protection, confidentiality, and information governance requirements.

· Quickly learn and confidently navigate internal platforms and systems, demonstrating strong IT literacy and attention to detail.

What We’re Looking For

Previous experience in pharmacy, healthcare, administration, and/or customer service.
Strong communication and coordination skills.
A calm, professional approach when dealing with patients, clinics, and doctors.
Good working knowledge of Microsoft Excel and computer systems.
Logical thinker with strong problem-solving ability.
Strong attention to detail and commitment to accuracy.
Working knowledge of data protection, information governance, and confidentiality.

Desirable Experience

Experience in an online pharmacy environment.
Familiarity with dispensing or pharmacy systems.
Experience with clinic communication, invoicing, or healthcare coordination.

What We Offer

Competitive salary.
Monday to Friday working hours.
In-person office role with a supportive team environment.
Opportunity to contribute to a patient-focused healthcare business.

How to Apply
Please send your CV and a short cover letter outlining your relevant experience.

Pay: £24,420.00-£30,000.00 per year

Benefits:

Casual dress
Company pension
Cycle to work scheme
Free flu jabs
On-site parking

Experience:

Pharmacy and healthcare, administration/ customer service: 2 years (required)

Language:

Fluent English (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in surbiton, gtl

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Sales & Admin Coordinator

Business Support Coordinator | Cobham - Part-Time

Dental Receptionist/Patient Treatment Coordinator (Full-Time)

Wholesale Customer Support Coordinator

Service Coordinator

Customer Service Coordinator

Customer Support Coordinator – Available NOW!

Resolution Coordinator

Training Operations Coordinator

Office Workflow Co-ordinator