Liaison Work, Jobs in Sutton Coldfield, Wmd (with Salaries)

Client Liaison Officer
OnLogistics —Birmingham
- £28,000 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Sick pay
Quick apply
21h
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Production Liaison
WMGC —Birmingham
- £44,000 a year
- Hybrid work
- Driving
- Travel
- Organisational skills
3d
Medical Secretary /patient data administrator
Hollies Medical Practice —Tamworth
- Part-time
- Computer literacy
- GP surgery experience
- Microsoft Office
- Store discount
- Annual leave
Quick apply
7d
Referrals Officer
Ikon Housing —Aston
- £28,000 - £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
Quick apply
2d
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
11d
Operational Team Lead - Liaison - South East Staffs
Midlands Partnership University NHS Foundation Trust —Burton-On-Trent
- £49,387 - £56,515 a year
- Full-time
- Leadership
2d
Welfare and Family Liaison Officer
Kingsley Academy —Wolverhampton
- £24,000 - £28,000 a year
- Monday to Friday
- Hybrid work
- Childcare
- Communication skills
- School
- Gym membership
Quick apply
3d
Tenant Liaison Officer
Wates —Walsall
- Customer service
- Driving
- Communication skills
8d
Homeless Recovery Coordinator
Change Grow Live —Birmingham
- £28,557.79 - £32,802.41 a year
- IT
- Time management
- Employee discount
Operations Co-ordinator - BHX
Carousel Logistics —Birmingham
- Travel
- IT
8d
Business Support Administration Manager
Berkley Care Group —Warwick
- £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Hybrid trainee manager
Art.quarter —Birmingham
- £24,420.00 - £39,164.02 a year
- Full-time
- Hybrid work
- Administrative experience
- Supervising experience
- Organisational skills
Quick apply
Careers Administrator - Birmingham Business School - 107553 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Part-time
- CRM software
- Social media management
- Customer service
- Annual leave
- Sick pay
3d
Funeral Arranger/Administrator
C.Bastock Ltd —Birmingham
- £27,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
2d
Marketing Assistant - School Liaison
Walsall College —Walsall
- £24,735 - £27,437 a year
- Marketing
- Communication skills
- School
- Annual leave
- Employee assistance programme
2d
Director of People & Culture
Birmingham Hippodrome —Birmingham
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
10d
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Virtual Ward Senior Co-ordinator / Practitioner
Midlands Partnership University NHS Foundation Trust —Tamworth
- £38,682 - £46,580 a year
- Full-time
- Remote
- Care plans
4d
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply

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liaison jobs near sutton coldfield, wmd

Client Liaison Officer

OnLogistics
Birmingham

Quick apply

Job details

Permanent | Full-time
£28,000 a year
21 hours ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Computer literacy
Supply chain
Logistics
English
Supply chain management
Communication skills

Full job description

Are you ready to take the next step in your career and make a real impact?

We are looking for motivated, reliable, and enthusiastic individuals to join our team in a rewarding role where your skills and dedication will be truly valued.

This is a fantastic opportunity to grow within a supportive environment, contribute to a dynamic organisation, and develop your career with a company that recognises and rewards hard work.

If you’re passionate about what you do and eager to be part of a team driven by success, we’d love to hear from you.

What You’ll Be Doing

The Client Liaison Officer is responsible for resolving client issues as and when they arise, ensuring their logistics needs are met efficiently and effectively. This role serves as the key point of contact for clients, providing them with updates, addressing enquiries, resolving issues, and working closely with internal teams to ensure smooth operations. The Client Liaison Officer plays a vital role in delivering a high level of customer satisfaction and improving the overall client experience.

General Responsibilities

Adhere to On Logistics company values
Adopt a best practice culture on all aspects of Health & Safety, ensuring full compliance with policies and legislation
Use HR Management System to request your holidays, sickness, absence, and appointments
Ensure you are at your place of work on time and wearing the correct uniform and PPE provided
Abide by all customer rules and standards when working on their site
Perform an active role in support of both your own and company Continuous Improvement
Work shift patterns and out of hours work when required
Continuously work towards your KPIs

Role Specific Responsibilities

Client Communication: Act as the main point of contact for clients, responding to inquiries, providing updates, and addressing concerns in a timely and professional manner.
Coordination: Liaise between clients and various internal departments (e.g., operations, warehouse, transport) to ensure seamless logistics processes.
Problem Resolution: Address and resolve any logistics-related issues, including delays, damages, or discrepancies, ensuring client satisfaction is maintained.
Service Monitoring: Monitor and track the progress of shipments and deliveries, providing clients with accurate and up-to-date information.
Reporting: Generate and provide regular reports on the status of shipments, deliveries, and client-specific logistics requirements.
Client Relationship Management: Build and maintain strong, long-term relationships with clients, identifying opportunities for service improvement and ensuring the company's services align with client needs.
Contract Management: Assist in managing client contracts, ensuring service levels are adhered to, and identifying potential upsell or cross-sell opportunities and reporting that to the Key account managers.
Process Improvement: Identify and recommend improvements to logistics processes to enhance efficiency and customer satisfaction.

About You

Essential

Strong verbal and written communication skills, with the ability to clearly explain logistics processes and address client concerns.
Ability to identify problems quickly and develop effective solutions.
High level of accuracy in tracking shipments and understanding client requirements.
Professional demeanour and customer-oriented mindset.
Ability to work under pressure and in a fast-paced environment.
Strong interpersonal skills, able to collaborate effectively with internal and external stakeholders.
Must demonstrate they are computer literate and able to work on own initiative.

Desirable

Previous experience in a client-facing role within logistics, customer service, or supply chain management is preferred.
Ability to manage multiple client accounts and ensure smooth operations across all stages of the logistics process.
Familiarity with logistics software, customer relationship management (CRM) tools, and tracking systems.

Benefits

We offer a competitive benefits package designed to support your wellbeing, reward your contribution, and help you thrive both professionally and personally. As part of our team, you can expect:

Competitive salary, with regular reviews
Holiday allowance, plus bank holidays, with opportunities to increase with service
Pension scheme, to support your future financial security
Training and development opportunities, to help you grow your skills and career
Employee support programmes, for health and wellbeing
Friendly and inclusive working environment, where your contribution is valued
Opportunities for progression, within a growing organisation

We believe in recognising hard work and creating a workplace where employees feel supported, motivated, and proud to be part of the team.

Reference Number: 008

Pay: £28,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

liaison jobs in sutton coldfield, wmd

Client Liaison Officer

NetWatch Police Liaison

Production Liaison

Medical Secretary /patient data administrator

Referrals Officer

Client Liaison Manager

Operational Team Lead - Liaison - South East Staffs

Welfare and Family Liaison Officer

Tenant Liaison Officer

Homeless Recovery Coordinator

Operations Co-ordinator - BHX

Business Support Administration Manager

Hybrid trainee manager

Careers Administrator - Birmingham Business School - 107553 - Grade 5

Funeral Arranger/Administrator

Marketing Assistant - School Liaison

Director of People & Culture

Senior Scheduler

Virtual Ward Senior Co-ordinator / Practitioner

Customer Relationship Manager

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