Customer solutions specialist Work, Jobs in Swadlincote, Dby (with Salaries)

Business Analyst
HealthNet Homecare —Swadlincote
- £38,625 a year
- Full-time
- Computer literacy
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
1d
HR Advisor
Shine Repair —Swadlincote
- £24,506 a year
- Part-time
- Management
- Administrative experience
- Human resources
- Free parking
- Store discount
Quick apply
Sterility Assurance Specialist
Sciensus —Burton-On-Trent
- Continuous improvement
- No degree
- Annual leave
- Life insurance
Quick apply
Partner Account Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Sales Support & Customer Care Specialist-12 Month FTC
IPL Schoeller —Tamworth
- Oracle
- Customer service
- ERP systems
Quick apply
Marketing Manager
ONYX Insight —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Sales
- Project management
Quick apply
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
12d
Business Development Executive
LOBO Systems Ltd —Derby
- £29,000 - £40,000 a year
- Full-time
- CRM software
- Salesforce
- Phone etiquette
- Free parking
- Annual leave
Quick apply
8d
Vehicle Handover Specialist and sales support
Kimberley Caravan Centre Ltd —Nottingham
- £26,000 - £28,000 a year
- Weekend availability
- No experience needed
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
9d
Senior Strategic Account Manager - Energy & Utilities
The Manufacturing Technology Centre —Coventry
- £75,000 - £85,000 a year
- Full-time
- Business development
- Bachelor's degree
- IT
Quick apply
Systems Engineer
Wabtec Rail —Burton-On-Trent
- Full-time
- Engineering
- Microsoft Office
- In-person
Quick apply
12d
Design for Variation Specialist
DS Smith —Swadlincote
- Full-time
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
Technical Solutions Manager
GAP Group —Swadlincote
- Full-time
- Sales
- Organisational skills
- Communication skills
Large Machine Specialist - UK, Europe & Africa
Sulzer —Birmingham
- Full-time
- CRM software
- Sales
- Salesforce
Sales Executive – Office Based
London Gas & Power Ltd —Wigston Magna
- £24,420 - £35,000 a year
- Full-time
- Sales
- Salesforce
- English
- Referral programme
Quick apply
1d
Service Coordinator
Arrow Industrial Group Limited —Birmingham
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Garage Office Administrator
Fast Road Vehicle Solutions —Burton-On-Trent
- £24,500 - £26,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
Quick apply
5d
Business Development Executive
Energy Bolting Limited —Wolverhampton
- Up to £35,000 a year
- Full-time
- CRM software
- Computer literacy
- Business development
Quick apply
Customer & Product Retention Specialist
JCB —Uttoxeter
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Gym membership
1d
Health, Safety & Quality Co-ordinator
Johnsons Workwear Ltd —Hinckley
- £33,825 a year
- Full-time
- Health & wellbeing programme
Quick apply

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customer solutions specialist jobs near swadlincote, dby

Business Analyst

HealthNet Homecare -
Swadlincote

Apply Now

Job details

Full-time
£38,625 a year
1 day ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Computer literacy
Microsoft Office
Bachelor's degree
Organisational skills
IT
Communication skills
A Level
Time management

Full job description

HealthNet Homecare is a leading provider of homecare services, supporting patients to receive treatment and care in the comfort of their own homes. From medication deliveries to specialist clinical nursing support, including injection training and the administration of IV and infusion therapies, we are dedicated to making healthcare more accessible and convenient for those who need it most.

Supporting over 240,000 patients across a wide range of therapy areas, our experienced and compassionate teams work with individuals living with both rare and more common conditions. Our mission is to make patients' lives easier by removing the stress of managing treatment and providing reassurance that they are receiving safe, high-quality care every step of the way.

Main Responsibilities

Requirement Gathering: Collaborate with stakeholders to gather and document business requirements.
Process Analysis: Analyse current business processes and workflows to identify inefficiencies and areas for improvement.
Solution Design: Develop and propose solutions to address business needs and improve processes.
Documentation: Create detailed documentation, including business requirements, process maps, and functional specifications.
Stakeholder Communication: Communicate effectively with stakeholders to ensure alignment and understanding of project goals and requirements.
Project Support: Support multiple projects and change requests simultaneously, ensuring deadlines are met with strong time management skills.
Testing and Validation: Participate in testing activities to ensure solutions meet business requirements and are implemented correctly.
Training and Support: Provide training and support to end-users to ensure successful adoption of new processes and systems.
Continuous Improvement: Identify opportunities for continuous improvement and contribute to the development of best practices.
Primary Liaison: Act as the main point of contact within IT and the business for project and change request scoping.
Travel: Travel between our sites in Featherstone and Swadlincote as needed.
Compliance: Read and comply with all communications from head office and others to ensure necessary actions are undertaken for the pharmacy and customers.
Ad Hoc Tasks: Carry out any reasonable requests given by appropriate persons.
Strategic Alignment: Ensure daily activities align with the Company strategy and strategic objectives.
Quality Assurance: Maintain high standards of work and adhere to HealthNet’s procedures and policies.
Professional Development: Engage in personal professional development and attend mandatory training.
Representation: Present the Company positively at all times with internal and external clients, customers, and staff.
Flexibility: Work flexibly and efficiently to meet internal and external customer needs while maintaining the highest professional standards.
Confidentiality: Maintain confidentiality and security at all times.
Regulatory Compliance: Understand, identify, receive, and report all adverse events, product quality complaints, and other reportable patient safety events in compliance with pharmacovigilance regulatory and contractual requirements (training provided).

What experience and skills are we looking for?

Desirable: Previous experience within a BA role. Experience working with finance teams and requirements.
Essential: Strong written and verbal communication skills, analytical thinking, and problem-solving skills. Experience using IT systems and digital tools.

Qualifications

Qualifications: A-Level or equivalent (preferred).

Personal Skills & Qualities:

Ability to interact and communicate effectively with a wide range of people both verbally and in writing.
Excellent organisational skills.
Ability to construct professional written communications.
Working to deadlines on multiple tasks simultaneously.
High level of accuracy and attention to detail.
Computer literacy, including experience using MS Office and other software for reporting and requirement gathering.

Key Compentencies:

Ability to interact and communicate effectively with a wide range of people both verbally and in writing.
Excellent organisational skills.
Ability to construct professional written communications.
Working to deadlines on multiple tasks simultaneously.
Complying with patient confidentiality and data protection protocols.
High level of accuracy and attention to detail.
Computer literacy, including experience using MS Office and other software for reporting and requirement gathering.

What we offer

Competitive salary structure
25 days’ annual leave plus bank holidays
Pension scheme
Ongoing training and development
Employee Assistance Programme, including 24/7 access to remote GP appointments
Refer a Friend scheme
Eyecare vouchers
Perks and benefits via Perkbox
Long service awards

Due to the volume of applications we receive, we may not be able to respond to all applicants individually. If you are selected for interview, we will be in touch

Apply Now

Refine Your Search

customer solutions specialist jobs in swadlincote, dby

Business Analyst

HR Advisor

Sterility Assurance Specialist

Partner Account Coordinator

Sales Support & Customer Care Specialist-12 Month FTC

Marketing Manager

Customer Service Specialist

Business Development Executive

Vehicle Handover Specialist and sales support

Senior Strategic Account Manager - Energy & Utilities

Systems Engineer

Design for Variation Specialist

Technical Solutions Manager

Large Machine Specialist - UK, Europe & Africa

Sales Executive – Office Based

Service Coordinator

Garage Office Administrator

Business Development Executive

Customer & Product Retention Specialist

Health, Safety & Quality Co-ordinator

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