Experience manager Work, Jobs in Swanscombe, Ken (with Salaries)

Customer Success Manager
SwiftXccess —London
- Remote
Office Manager/Accounts Administrator
JLA Technology Limited —Northfleet
- £32,000 - £36,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Procurement Manager
Leading Edge Labels Ltd —Gravesend
- £40,000 - £50,000 a year
- Full-time
- Communication skills
- Negotiation
Quick apply
10d
Deputy Manager
HDI House Group Limited —Gravesend
- £38,000.00 - £48,489.15 a year
- Full-time
- Childcare
- Working with children
- In-person
Quick apply
Assistant Ripening & Quality Manager
Mission Produce UK —Dartford
- £38,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Free parking
Quick apply
Guest Experience Lounge Manager
Caledonian Sleeper Limited —Euston
- £45,670 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Annual leave
- Employee discount
Quick apply
4d
Section Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Sales
- Employee discount
Quick apply
Deputy Manager-Bershka Lakeside
INDITEX —Grays
- Full-time
- Leadership
- Employee discount
Quick apply
Lefties Lakeside - General Manager
INDITEX —Grays
- Full-time
- Leadership
- Employee discount
Quick apply
PR & Communications Manager
Must Have Ideas Ltd —Aylesford
- Full-time
- Project management
- Presentation skills
- Organisational skills
- Free parking
- Store discount
Quick apply
Operations Planning Manager
Office Furniture Group —Upminster
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Free parking
- Sick pay
Quick apply
11d
Facilities Manager
The Cornerstone Group —Gravesend
- £30,000 - £35,000 a year
- Full-time
- Maintenance
- Supervising experience
- Organisational skills
- Free parking
Quick apply
4d
Estate Agent
The Property Experts —Gravesend
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Operations Manager - Lefties Lakeside NEW OPENING
INDITEX —Grays
- Full-time
- Employee discount
Quick apply
Operations Manager
Multi Services (Kent) Ltd —London
- £65,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
10d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
12d
Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
4d
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
6d
Sales Associate
Ernest Jones —Greenhithe
- £12.71 an hour
- Part-time
- Employee discount

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Customer Success Manager

SwiftXccess
London

Apply Now

Job details

Qualifications

Customer relationship management
B2B

Full job description

About the Role

SwiftXccess is looking for a Customer Success Manager who will own the commercial relationship with our customers with the main goal of ramping up new clients as fast as possible and monitor their satisfaction as they grow with SwiftXccess. They are relationship managers that expand customer accounts, increase customer retention, efficiently and proactively solve customer issues, and are champions in customer satisfaction. The ideal candidate has a genuine interest in forming and maintaining relationships (with clients and internal stakeholders) and the ability to connect with our customers over both their successes and frustrations.

What you’ll do

You will be the voice of our customers – you will understand the clients’ business issues and ensure that the best possible solution is proposed. You will manage the client relationship through effective and timely QBRs and constantly seek opportunities to add value to our customers. You will share these ideas with your peers to ensure we are maximising value for all our customers.
You will ensure there is a practical and clear account plan in place for your customers. This plan needs to represent a real picture of the customer’s landscape and will be used to keep all parties updated on the key challenges and opportunities.
You will work with the practices to ensure that commercial targets are met and also exceeded by working with the sales team to put forward proposals and solutions for new growth opportunities.
You will have your finger on the pulse throughout delivery process and will have a clear understanding of what services overall value they deliver
You will be the first point of contact for issues or escalations and will use best practices to follow up and resolve

What you should bring along

You have a good understanding of managed services and project delivery with a commercial background with a focus on B2B relationships
You have previous experience in managing direct client relationship with proven experience in effective conflict resolution
Experienced in working in a metrics and data driven environment and able to “number crunch” these figures to present customer delivery progress to the business and to clients
A person who takes pride in building relationships with customers – leading growth in those accounts
You are commercially driven with experience in managing and meeting commercial targets

Location

London, England or Remote and available during Business Hours; This role is open to remote work as our teams are distributed. We are looking for team members who perform well given a high level of independence and autonomy and will establish a cadence of on-time delivery with high-quality work.

SwiftXccess is an equal opportunity employer. We’re committed to ensuring a safe and inclusive workplace by welcoming people of all backgrounds, experiences, abilities and perspectives. We encourage people from traditionally underrepresented groups to apply. If you have a disability or other need that requires accommodations in the application process, please let us know.

Apply Now

Refine Your Search

experience manager jobs in swanscombe, ken

Customer Success Manager

Office Manager/Accounts Administrator

Procurement Manager

Deputy Manager

Assistant Ripening & Quality Manager

Guest Experience Lounge Manager

Section Manager - Lefties Lakeside NEW OPENING

Deputy Manager-Bershka Lakeside

Lefties Lakeside - General Manager

PR & Communications Manager

Operations Planning Manager

Facilities Manager

Estate Agent

Operations Manager - Lefties Lakeside NEW OPENING

Operations Manager

Customer Service Manager

Client Retention Manager

Regional Business Manager

Sales Manager - London and South East

Sales Associate

I want to receive the latest job alerts for experience manager in swanscombe, ken

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