Complaints manager Work, Jobs in Swarkestone, Dby (with Salaries)

Operations Manager
The Regent Health Club & Spa —Long Eaton
- From £30,000 a year
- Weekend availability
- Management
- First Aid Certification
- In-person
- Gym membership
Quick apply
6d
Shift Operations Manager
Magnavale Ltd —Chesterfield
- From £40,000 a year
- Full-time
- Project management
- Organisational skills
- In-person
- Free parking
Quick apply
10d
SERVICE MANAGER
Research Garage Group —Hinckley
- £38,000 - £60,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
9d
SEND Team Manager (Tribunals, Complaints and Resolutions)
Derby City Council —Derby
- £50,269 - £53,460 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
- Employee assistance programme
5d
Bar Manager
The Central Bar and Grill —Ibstock
- £24,420 - £26,000 a year
- Full-time
- Hospitality
- Bar
- Supervising experience
Quick apply
Operational Site Lead
Aspiro Healthcare —Derby
- £14.50 an hour
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
Quick apply
10d
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Shift Team Leader
Magnavale Ltd —Holmewood
- From £32,000 a year
- Full-time
- Forklift
- Team management
- Warehouse experience
- Free parking
Quick apply
10d
Customer Service Advisor
SIP Industrial Products Ltd —Shepshed
- From £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
2d
Business Administrator
Quadralene Ltd. —Derby
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
2d
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
4d
Clinical Compliance Manager
Prime Life —Leicester
- £69,080 - £73,585 a year
- Full-time
- Nursing home
- Analysis skills
- Travel
Quick apply
Personal Assistant
Derbyshire Healthcare NHS Foundation Trust —Derby
- £28,392 - £31,157 a year
- Part-time
- Microsoft Word
- Microsoft Access
- Microsoft Outlook
- Annual leave
- Employee assistance programme
2d
Production Manager
Electronic Assembly Services Ltd —Ashby-De-La-Zouch
- Overtime
- Data analysis skills
- Assembly
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
Store Manager
Aldi —Tamworth
- £52,910 - £69,000 a year
- Annual leave
Assistant Manager
Horizon Cremation (Cannock) Ltd —Cannock Chase
- Full-time
- Management
- Leadership
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
3d
Assistant Practice Manager
PortmanDentex —Nottingham
- From £15 an hour
- Part-time
- Hospitality
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Area Sales Manager, UK
PROCEPT BioRobotics UK, Limited —Derby
- £101,400 a year
- Sales
- Bachelor's degree
- No degree
Quick apply
Store Manager
United Carpets —Alfreton
- Up to £30,000 a year
- Weekend availability
- Management
- Sales
- Driving
- Store discount
- Employee discount
Quick apply
2d
Manager
Six Spa —Wigston Magna
- From £32,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
1d

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complaints manager jobs near swarkestone, dby

Operations Manager

The Regent Health Club & Spa
Long Eaton

Quick apply

Job details

Full-time
From £30,000 a year
6 days ago

Benefits

Company pension
Gym membership

Qualifications

Management
Operations management
First aid
First Aid Certification
Leadership

Full job description

Operations Manager – The Regent Health Club & Spa
Salary: Starting from £30,000 per annum DOE
Location: On-site
Job Type: Full-time, Permanent

Position Overview:
The Regent Health Club & Spa seeks an accomplished Operations Manager to oversee all aspects of daily operations within our 50,000 sq. ft. facility, spanning four floors of a converted mill. The successful candidate will lead and inspire teams to deliver exceptional service, drive membership growth, and ensure operational excellence.

Key Responsibilities:

Execute business strategies to increase membership, revenue, and overall profitability
Achieve net member movement and retention targets
Deliver market-leading service to members and guests
Drive and retain membership through effective engagement
Support managers in recruitment, development, training, and team engagement
Motivate departments to achieve individual and club performance objectives
Stay current with industry developments and best practices
Maintain high standards of customer care, focusing on member retention
Oversee maintenance, repairs, and cleanliness of all facilities, including pool and spa operations
Manage complaints, incidents, accidents, emergencies, and theft
Deliver occasional fitness training or coaching to maintain member engagement
Manage cashing-up and stock records
Utilize advanced management information systems to optimize operations and scheduling
Ensure compliance with all health and safety policies and procedures
Foster effective staff communication and encourage innovation
Conduct weekly meetings with staff and contractors to ensure smooth operations
Report directly to the Club Director
Undertake additional duties as assigned by the Club Director Operations Manager

Candidate Profile:

Strong background and in-depth knowledge of the leisure industry
Possess Pool Plant Qualification
Proven leadership skills with the ability to motivate, mentor, and develop teams
Excellent communication and interpersonal abilities
Experience and training in Pool Plant Management
Valid First Aid at Work Certificate and Pool Plant Operators qualification (required)
Flexible and adaptable approach to work, including availability for evenings, weekends, and additional shifts as needed
Minimum 2 years’ experience in operations management (leisure/spa industry)

Working Hours:

40 hours per week, including early/late shifts and weekends
Willingness to cover additional shifts and respond to operational needs

Compensation and Benefits:

Competitive salary
Company Pension
Complimentary gym membership

Application Process:
If you are a forward-thinking leader with a passion for the leisure industry and meet the above criteria, we invite you to apply. Submit your application today to join The Regent Health Club & Spa and contribute to our continued success. We look forward to hearing from you

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

Company pension
Gym membership

Application question(s):

Pool Plant qualification is required.

Experience:

leisure industry : 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

complaints manager jobs in swarkestone, dby

Operations Manager

Shift Operations Manager

SERVICE MANAGER

SEND Team Manager (Tribunals, Complaints and Resolutions)

Bar Manager

Operational Site Lead

Senior Scheduler

Shift Team Leader

Customer Service Advisor

Business Administrator

Operations Manager

Clinical Compliance Manager

Personal Assistant

Production Manager

Store Manager

Assistant Manager

Assistant Practice Manager

Area Sales Manager, UK

Store Manager

Manager

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