Crm specialist Work, Jobs in Swarkestone, Dby (with Salaries)

Customer Liaison Officer - Collections Department
Global Telemetrics —Coalville
- From £29,194 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
5d
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
CRM Specialist
More Years —Nottingham
- £35,000 - £40,000 a year
- Full-time
- IT
- Marketing
- HTML
- Employee assistance programme
- Employee discount
Quick apply
Trainee Renewable Energy Consultant
EvoEnergy Ltd —Nottingham
- £25,000 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Sales Support Specialist - IT Managed Services
Everything Tech Group —Derby
- £25,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
Business Development & Tender Co-Ordinator
Bridgeway Consulting —Nottingham
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Life insurance
- Referral programme
Quick apply
Freelance Marketing Executive
Brooklands Service Group —Nottingham
- From £12.71 an hour
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
12d
Junior Estimator/Project Co-ordinator
Alpen Signs Limited —Leicester
- From £26,436.80 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
Quick apply
Specialist Customer Service Advisor
Cromwell —Leicester
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee assistance programme
9d
Customer Support Team Leader & Account Manager
Staytite —Nottingham
- £40,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
Quick apply
12d
B2B Lead Generation Specialist (Remote )
VectorMind —Nottingham
- £270 a month
- Part-time
- Hybrid work
- CRM software
- Salesforce
- English
- Work from home
Quick apply
Hospital Affairs Lead - UK & Ireland (Midlands East)
Rhythm Pharmaceuticals —Leicester
- Full-time
- Doctoral degree
- Sales
- Master's degree
New Business Outreach Specialist
Blue Light Card —Leicester
- Hybrid work
- Sales
- Negotiation
- Free parking
- Annual leave
3d
Property Manager
Midland Lettings Ltd —Derby
- £24,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
11d
B2B Sales Executive
Due Diligence Checking Ltd —Leicester
- £33,000 - £46,000 a year
- Full-time
- Sales
- Human resources
- In-person
- Free parking
Quick apply
Junior Sales Engineer
Assystem —Derby
- CRM software
- Sales
- Engineering
- Employee assistance programme
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Business Development Executive
Cooper Parry —Derby
- Full-time
- Business development
10d
Production Specialist
UNiDAYS —Nottingham
- Hybrid work
- CRM software
- Salesforce
- No experience needed
- Employee assistance programme
Foster Carer Recruitment Lead
Compass Fostering —Leicester
- £30,000 a year
- Full-time
- Sales
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme

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crm specialist jobs near swarkestone, dby

Customer Liaison Officer - Collections Department

Global Telemetrics -
Coalville

Quick apply

Job details

Permanent | Full-time
From £29,194 a year
5 days ago

Benefits

Company events
On-site parking

Qualifications

Driving Licence
Customer service
Driving

Full job description

Join a Growing Business Where Performance Creates Opportunity

Global Telemetrics is the company behind award-winning vehicle security and stolen vehicle tracking brands including SmarTrack and Autowatch UK. As a rapidly growing business, we are committed to delivering exceptional customer service while helping protect thousands of vehicles across the UK.

We are looking for an ambitious, customer-focused Customer Liaison Officer to join our team.

This is an ideal role for someone who enjoys speaking with customers, thrives in a fast-paced environment, works well towards targets and wants to build a long-term career within a growing tech business.

Whilst the role includes managing subscription renewals and outstanding payments, it is much more than a traditional collections position. You'll be responsible for retaining customers, promoting longer-term subscription plans, discussing warranty extensions, identifying vehicle security upgrade opportunities and delivering an outstanding customer experience.

Several members of our team have progressed into senior operational, specialist and sales roles within the business. If you're motivated, eager to learn and looking for an opportunity where hard work is recognised and rewarded, we'd love to hear from you.

Responsibilities and Duties

Manage customer subscription and warranty renewals
Contact customers regarding outstanding payments in a professional and customer-focused manner
Promote longer-term subscription plans and renewal options
Discuss and offer warranty extensions where appropriate
Identify opportunities to upgrade customers to enhanced vehicle security products and services
Build positive customer relationships to maximise customer retention and satisfaction
Handle objections effectively and retain customers who may be considering cancellation
Achieve individual and team KPI targets
Send renewal invitations and pro-forma invoices
Handle inbound customer enquiries via telephone and email
Resolve basic customer service issues and direct more complex enquiries to the appropriate department
Allocate customer payments accurately and maintain CRM records
Complete administration and ad-hoc duties as required
Support wider operational teams when needed

Qualifications and Skills

We're more interested in attitude, ambition and potential than extensive industry experience.

The successful candidate will be:

Confident communicating with customers by telephone and email
Comfortable working to targets and KPIs
Organised and able to prioritise a busy workload effectively
Professional and resilient when handling challenging customer conversations
Customer-focused with a positive attitude
Able to work independently and as part of a team
IT literate and comfortable using CRM systems, email and cloud-based software
Commercially minded with the ability to identify opportunities that benefit both the customer and the business
Possess an excellent telephone manner

Desirable Experience

Experience in any of the following would be advantageous but is not essential:

Customer Service
Customer Retention
Renewals
Account Management
Telephone Sales
Collections
Contact Centre Environments
CRM Systems

Full training will be provided.

Benefits

Competitive salary
Quarterly KPI bonus scheme from day one
Annual company-wide performance bonus
Genuine career progression opportunities
Full training and ongoing development
Potential opportunities to progress into Operations, Customer Success and Sales roles
Company events
On-site parking
28 days holiday including bank holidays

Why Join Global Telemetrics?

At Global Telemetrics, we believe in promoting from within whenever possible.

This vacancy exists because an existing team member has successfully progressed into our External Sales Team, and they are not alone. Several members of our team have developed their careers within the business, moving into senior operational, specialist and commercial positions.

If you're looking for a role where your effort directly impacts your success, where performance is rewarded and where genuine career progression exists, we'd love to hear from you.

Privacy Notice

By applying for this role, you acknowledge that the personal data you provide will be processed by Global Telemetrics. For recruitment and selection purposes, we will collect your name, contact details, previous employment details and, where appropriate, relevant qualifications held. We will only retain your application data for as long as is necessary and in line with our retention policy.

For further details, please see our full privacy policy:

https://terms.globaltelemetrics.com/privacy-policy/

Job Types: Full-time, Permanent

Pay: From £29,194.00 per year

Benefits:

Company events
On-site parking

Ability to commute/relocate:

Coalville LE67 3FH: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 3 years (preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Quick apply

Refine Your Search

crm specialist jobs in swarkestone, dby

Customer Liaison Officer - Collections Department

Business Development Representative

CRM Specialist

Trainee Renewable Energy Consultant

Sales Support Specialist - IT Managed Services

Business Development & Tender Co-Ordinator

Freelance Marketing Executive

Junior Estimator/Project Co-ordinator

Specialist Customer Service Advisor

Customer Support Team Leader & Account Manager

B2B Lead Generation Specialist (Remote )

Hospital Affairs Lead - UK & Ireland (Midlands East)

New Business Outreach Specialist

Property Manager

B2B Sales Executive

Junior Sales Engineer

Key Account Manager

Business Development Executive

Production Specialist

Foster Carer Recruitment Lead

I want to receive the latest job alerts for crm specialist in swarkestone, dby

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