& customer service co ordinator Work, Jobs in Telford, Shr (with Salaries)

Technical Co-ordinator
Epwin Group PLC —Telford
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)
nGeneration —Tipton
- £26,724 - £27,724 a year
- Full-time
- Hospitality
- Microsoft Excel
- Customer service
- Annual leave
Quick apply
Sustainable Travel and Transport Co-Ordinator
City of Wolverhampton Council —Wolverhampton
- £42,708 - £49,282 a year
- Full-time
- Hybrid work
- First Aid Certification
- Team management
2d
Transport Co-ordinator
EMR Group —Wednesbury
- Full-time
- Customer service
- IT
- Annual leave
Quick apply
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Annual leave
- Employee assistance programme
Field Service Coordinator
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Transport Co-ordinator
EMR UK —Darlaston
- Customer service
- IT
- Annual leave
Copy of VMU Co-ordinator
DPD Group UK —Smethwick
- £37,000 a year
- Full-time
- Free parking
Quick apply
2d
Operations Co-ordinator
Evolution Cooling Limited —Sandwell
- £26,000 - £28,000 a year
- Part-time
- Customer service
- Forklift
- Organisational skills
- Free parking
Quick apply
10d
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
8d
Renewals Co-ordinator
Hall & Kay —Birmingham
- Full-time
- Customer service
- Organisational skills
- Contracts
Quick apply
Facilities Manager
National Trust —Shrewsbury
- £34,437 a year
- Weekend availability
- Leadership
- Free parking
- Employee assistance programme
11d
HSEQ Co-ordinator
HSL Compliance Limited —Wolverhampton
- Microsoft Office
- Travel
- SharePoint
Quick apply
Renewals Co-ordinator
JHK-Hall & Kay Fire Services Ltd —Birmingham
- Full-time
- Customer service
- Organisational skills
- Contracts
Quick apply
Sales Co-ordinator
The Priory Shutter & Door Company Limited —Smethwick
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
Service Coordinator
Mitie —Stourbridge
- Full-time
- Microsoft Office
- Analysis skills
- Organisational skills
- Life insurance
Operations Co-Ordinator
Skanska —Walsall
- IT
- Bereavement leave
10h
Swim Co-ordinator
Shropshire Community Leisure Trust —Shrewsbury
- £13,543.62 a year
- Part-time
- Microsoft Outlook
- Customer service
- Supervising experience
Site Waste Co-ordinator
Axil Integrated Services —Bridgnorth
- £14.50 an hour
- Full-time
- Organisational skills
- Communication skills
Quick apply
Swimming Teacher
Places for People —Kidderminster
- £16.87 an hour
- Part-time
- Customer service
- Teaching
- Employee discount
1d

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& customer service co ordinator jobs near telford, shr

Technical Co-ordinator

Epwin Group PLC -
Telford

Quick apply

Job details

Full-time

Qualifications

Microsoft Outlook
Computer literacy
Numeracy
Communication skills
Microsoft Dynamics Navision

Full job description

EPW2

Job Role Overview:

The role of the Co-Ordinator is to cover all order processing, customer queries and quote generation for Epwin Direct customers.

Mandatory Responsibilities

Adherence to all organisational policies, management systems and standard operational procedures, including legal responsibilities in relation to Health, Safety, Environmental and Quality.
Work positively to develop and foster good working relationships with colleagues and contracted personnel in order to maintain a culture of mutual respect and dignity.
Represent the organisation in a positive way as to avoid the damage of corporate image or bringing the company into disrepute.
Promote and Display the Epwin Core Values.

Role and Responsibilities

Monitor EDT web portal for orders
Process all sales orders onto Navision
Process all order acknowledgements and advanced shipping notices on EDT web portal
Raise purchase orders on Navision with fabricators to cover order requirements – split where required
Customer liaison to enable quote processing – installer and/or surveyor
Fabricator capacity management
Export order specification documents from configurator and distribute with POs to fabricators via email
Follow up order email to fabricator with a call
Liaise with fabricators for order confirmation
Liaise with fabricators to ensure production of goods in the required timeframe (order progress checks)
Daily monitoring of capacity dashboard
Liaise with fabricators to maintain records of proof of delivery
Process all confirmation of deliveries and invoices on EDT web portal
Liaise with existing customer service team to ensure posting of purchase orders
Liaise with technical team to deal with technical queries
Liaise with Evander on any OTIF failures
Manage aftersales process, in association with Evander
Manage pre-install QC rejection process
Deal with general fabricator queries
Deal with general queries
Co-ordinate POS/ training material requests

Performance Measures

Order processing OTIF and accuracy
Quote Generation
Customer Query Resolution

Skills and Experience Required

Good communication skills.
Knowledge of First-Degree Systems (Preferable)
Good technical understanding of PVCU and Aluminum window and door products
Well organised and flexible.
Attention to detail.
Good numeracy skills.
Computer literacy with experience of Word, Excel and Outlook.
Previously worked within an order processing / sales role.
Able to integrate into a team and build strong relationships both internally and externally.

Quick apply

Refine Your Search

& customer service co ordinator jobs in telford, shr

Technical Co-ordinator

Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Sustainable Travel and Transport Co-Ordinator

Transport Co-ordinator

Apprentice Customer Service Co-ordinator - 2 year FTC

Field Service Coordinator

Transport Co-ordinator

Copy of VMU Co-ordinator

Operations Co-ordinator

Private Patient Co-ordinator FTC

Renewals Co-ordinator

Facilities Manager

HSEQ Co-ordinator

Renewals Co-ordinator

Sales Co-ordinator

Service Coordinator

Operations Co-Ordinator

Swim Co-ordinator

Site Waste Co-ordinator

Swimming Teacher

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