Hotel & accommodations guest services staff Work, Jobs in Tewkesbury, Gls (with Salaries)

Guest Service Agent - Food and Beverage - Full Time
Hilton —Tewkesbury
- £12.71 an hour
- Full-time
- Customer service
- Computer literacy
- Hotel
- Free parking
- Employee discount
Ground Floor Team Member
Premier Inn —Malvern
- Up to £13.06 an hour
- Part-time
- Serving
- Hotel
- Front desk
- Employee discount
Quick apply
10d
Nights - Team Member
Premier Inn —Worcester
- Up to £13.66 an hour
- Part-time
- Customer service
- No experience needed
- Hotel
- Employee discount
Quick apply
1d
Casual - Receptionist
HandPickedHotels —Worcester
- £13.50 an hour
- Hotel
- Front desk
- Free parking
Night Porter Live in
HandPickedHotels —Worcester
- From £14 an hour
- Weekend availability
- Bar
- Hotel
- Guest services
- Free parking
- Employee assistance programme
Night Porter
Reception (Cheltenham) —Cheltenham
- £14.02 an hour
- Night shift
- Customer service
- Hotel
- Cleaning
Quick apply
13d
Hotel Receptionist- Experienced
Corse Lawn House Hotel —Gloucester
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Hospitality
- Computer literacy
- Free parking
- Employee discount
Quick apply
Night Porter
Ellenborough Park Hotel —Cheltenham
- Up to £25,857 a year
- Overtime
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Hospitality Team Member
YHA England & Wales —Stratford-upon-Avon
- £12.71 an hour
- Guest services
- Employee assistance programme
- Employee discount
Nights Team Member
Studley Castle Hotel —Studley
- £11.35 - £13.21 an hour
- Full-time
- Customer service
- No experience needed
- Hotel
- Free parking
- Annual leave
1d
16-hour Spa Receptionist
The Elms Hotel & Greenhouse Spa —Worcester
- £13 an hour
- Part-time
- Hospitality
- Hotel
- Front desk
- Employee discount
- Gym membership
Quick apply
3d
Reception Host - The Fish Hotel
Farncombe Estate —Broadway
- £13.85 - £14.05 an hour
- Weekend availability
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Spa Receptionist, Part Time (Fixed Term)
The Lygon Arms —Broadway
- £15,862 a year
- Part-time
- Bar
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
9d
Receptionist
George Hotel —Cheltenham
- £10 - £13 an hour
- Part-time
- Hotel
- Organisational skills
- Front desk
- Employee discount
Quick apply
7d
Night Porter
Hotel Indigo Stratford Upon Avon —Stratford-upon-Avon
- £27,684.80 a year
- Full-time
- Hotel
- Employee assistance programme
- Referral programme
Quick apply
Hotel Receptionist - Worcester
The Bank House Hotel, Spa & Golf Club —Worcester
- Part-time
- Hotel
- Organisational skills
- Front desk
- Free parking
- Employee discount
Quick apply
13d
Front Office Supervisor
Valor Hospitality —Gloucester
- £13.21 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Night Porter
Hotel Du Vin —Cheltenham
- £13.27 an hour
- Night shift
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
3d
Operations & Reception Coordinator
Lickhill Manor Caravan Park —Stourport-on-Severn
- £13.35 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Accounting
Quick apply
6d
Reception Supervisor
Leonardo Hotel Cheltenham —Cheltenham
- Hotel
- Organisational skills
- Front desk
- Referral programme
Quick apply
3d

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Guest Service Agent - Food and Beverage - Full Time

Hilton -
Tewkesbury

Apply Now

Job details

Full-time
£12.71 an hour

Benefits

Free parking
Discounted or free food
Employee discount
Referral programme

Qualifications

Guest check-in and check-out
Guest relations
Hotel and accommodations experience
Customer service
Computer literacy
Food and beverage service
Conflict management
Computer skills
Communication skills
Hotel front office operations

Full job description

Exceptional Hospitality Starts with You

Smart uniform provided
Free and healthy meals when on duty
Grow your Career
Personal Development programmes designed to support you at every step of your career
A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing ( https://cr.hilton.com )
Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
Team Member Referral Program
High street discounts: with Perks at Work
Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
Discounted dental and health cover
Free Parking
Free Golf Club
Free Health Club Membership for you and 1 family member
Modern and inclusive Team Member’s areas

Here's what you'll do during a typical day:

Supporting both the Front Office and Food & Beverage team when the business requires, you will be fully trained in both departments.
Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, luggage assistance and providing welcome materials
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest enquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Work in all areas of Food and Beverage including Restaurant & Bar: take and deliver customer orders, consistently demonstrating high levels of customer service; up-sell with latest departmental incentives; ensure cleanliness of work areas; comply with local licensing laws
Strive to achieve departmental targets
Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

Previous experience in a customer-focused industry
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Excellent grooming standards
Calm, efficient, and organized with great attention to detail
Ability to multi-task while maintaining a positive attitude when working with a Guest
Professional manner with an emphasis on hospitality and guest service
Ability to work on your own and as part of a team
Competent level of IT proficiency
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous experience in payment handling
Front Office/Concierge/Restaurant experience in the hotel, leisure, and/or entertainment sectors
Conflict resolution experience

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in tewkesbury, gls

Guest Service Agent - Food and Beverage - Full Time

Ground Floor Team Member

Nights - Team Member

Casual - Receptionist

Night Porter Live in

Night Porter

Hotel Receptionist- Experienced

Night Porter

Hospitality Team Member

Nights Team Member

16-hour Spa Receptionist

Reception Host - The Fish Hotel

Spa Receptionist, Part Time (Fixed Term)

Receptionist

Night Porter

Hotel Receptionist - Worcester

Front Office Supervisor

Night Porter

Operations & Reception Coordinator

Reception Supervisor

I want to receive the latest job alerts for hotel & accommodations guest services staff in tewkesbury, gls

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