Technical support specialist Work, Jobs in Thame, Oxf (with Salaries)

Planning Consultant
Green Retreats —Aylesbury
- £32,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
IT End-User Support Specialist
Lucy Group Head Office —Thame
- Continuous improvement
- In-person
- Communication skills
Project Development Officer – Planning
greentech services Ltd —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CAD
- Computer literacy
- Data analysis skills
- Flexible schedule
- Life insurance
Quick apply
6d
Hybrid Sales Role
EcoPac Power Ltd —Long Crendon
- Sales
- Business development
- Analysis skills
- Life insurance
1st Line Service Desk Engineer
turn IT on —Princes Risborough
- £24,000 - £27,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Trainee Water Treatment Engineer
SMS Environmental —Reading
- Up to £26,000 a year
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Employee discount
- Sick pay
Quick apply
4 Year Technical Degree Apprentice (IT & Technology)
Unisys —Milton Keynes
- Full-time
- Data analysis skills
- Analysis skills
- Organisational skills
Customer Service & Sales Coordinator
Priority Waste Limited —Milton Keynes
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
IT Officer
University of Oxford —Oxford
- £32,108 - £37,338 a year
- Customer service
Administrative Assistant
Protek Systems Limited —Oxford
- £14 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Human resources
- Paid training
- Annual leave
Quick apply
12d
IT Project Manager
KNAPP U.K. Limited —Chalgrove
- Full-time
- Remote
- Training & development
Quality Assurance Specialist
Science and Technology Facilities Council —Didcot
- £46,444 a year
- Full-time
- Bachelor's degree
- Travel
- In-person
- Employee discount
- Flexible schedule
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Major Incident Manager | Berkshire | Contract £285 per day
Incite Insight —Reading
- £285 a day
- Continuous improvement
- Communication skills
Quick apply
Biodiversity Data and Projects Officer
Buckinghamshire Council —Aylesbury
- Full-time
- Hybrid work
- Employee assistance programme
- Employee discount
13d
B2B Marketing - Marketing Technology Executive
Marketbridge —Marlow
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Analytics
- Annual leave
Business Development Manager
EcoPac Power Ltd —Long Crendon
- Sales
- Engineering
- Microsoft Office
- Life insurance
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
4d
Technical Support Technician (Office-Based)
Natus Sensory —Bicester
- Full-time
- Computer literacy
- Quality control
- Computer skills
- Free parking

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Planning Consultant

Green Retreats -
Aylesbury

Quick apply

Job details

Permanent | Full-time
£32,000 a year
11 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Bereavement leave
Enhanced paternity leave
Sick pay
On-site parking

Qualifications

CRM software
Sales support
Mentoring junior staff
Process improvement
Technical support
Mentoring
Organisational skills
Customer support
Professional development mentoring
Customer interaction
Training & development
Communication skills

Full job description

Planning & Annexe Specialist

The Role

At Green Retreats, we're passionate about creating exceptional spaces and delivering an experience that matches the quality of our products. As our Planning & Annexe Specialist, you'll play a key role in helping customers navigate one of the most important stages of their journey with us.

You'll become the trusted expert for all planning and annexe enquiries, guiding customers, supporting colleagues and managing planning applications from start to finish. From preparing plans and documentation to liaising with local authorities, you'll ensure every application is handled accurately, professionally and within agreed timescales.

You'll work closely with our Sales, Design and Customer Care teams to provide expert advice, remove barriers for customers and continually improve our planning processes. As the department develops, you'll also help build knowledge across the business by supporting training and sharing best practice with the wider team.

This is an exciting opportunity for someone who enjoys combining technical knowledge with excellent customer service, whilst taking ownership of a specialist area that is fundamental to our continued growth.

Key Responsibilities

Customer Experience

Act as the primary point of contact for customers requiring planning permission or annexe guidance.
Provide clear, confident and accurate advice throughout the planning process.
Keep customers regularly updated on the progress of their application.
Manage customer expectations, offering proactive communication and timely responses.
Deliver a first-class customer experience from initial enquiry through to planning outcome.

Planning Management

Prepare, coordinate and submit planning applications on behalf of customers.
Produce or coordinate planning drawings, supporting documents and application packs.
Monitor application progress and ensure deadlines are met.
Liaise with local planning authorities, responding to requests for additional information promptly and professionally.
Manage amendments, revisions and planning conditions where required.
Maintain accurate records and documentation within internal systems.

Technical Support

Provide planning and annexe expertise to the wider business.
Advise Sales Consultants on planning requirements and likely outcomes.
Support the design team with planning-related queries.
Stay up to date with changes to planning legislation, permitted development rights and annexe regulations.
Identify opportunities to improve planning processes and customer documentation.

Team Development

Become one of our internal experts for planning and annexe projects.
Support the development of planning guidance, documentation and internal resources, alongside the planning team leader.
Deliver training and coaching to colleagues as the department grows.
Share knowledge and best practice across the wider business.

What We're Looking For

We're looking for someone who enjoys taking ownership, thrives on organisation and has a genuine passion for helping customers through what can often feel like a complex process.

You'll be approachable, detail-oriented and able to communicate technical information in a simple, reassuring way. You'll enjoy building relationships with customers, councils and colleagues alike, always striving to find the best possible outcome.

Essential Skills & Experience

Excellent organisational and project management skills.
Strong written and verbal communication.
High level of accuracy and attention to detail.
Ability to manage multiple projects simultaneously.
Confident using Microsoft Office and CRM systems.
Customer-focused with a proactive, solutions-driven approach.
At least 1 year experience using AutoCAD or similar

Desirable

Knowledge of UK planning legislation and permitted development rights.
Experience preparing planning drawings or working with architectural plans.
Experience dealing directly with local planning authorities.
Knowledge of residential annexes and outbuildings.
Previous experience delivering training or mentoring colleagues.

What Success Looks Like

Planning applications submitted accurately and on time.
Customers feel informed and supported throughout their planning journey.
Strong relationships with local authorities and internal teams.
Fast response times to customer and council enquiries.
High planning approval rates through well-prepared applications.
Continuous improvements to planning processes and documentation.
A knowledgeable sales team supported by expert planning guidance.

Why Green Retreats?

At Green Retreats, we're proud to be the UK's leading garden room company, designing and building exceptional spaces that transform how people live and work.

We believe the experience should be just as impressive as the product itself. That means supporting one another, continuously improving and always putting our customers first.

If you're looking for an opportunity to become the expert in a specialist field, influence how we work and help shape an outstanding customer journey, we'd love to hear from you.

· Full time, perm position Monday-Friday 9am-5pm

· £32,000 per annum

· Based at our flagship Westcott showroom

· 20 days annual leave plus bank holidays, increasing with length of service.

· Company pension with employer contribution.

· Employee Assistance Programme.

· My PERKS Scheme offering discounts on shopping, travel and entertainment.

· Enhanced maternity and paternity scheme

Pay: £32,000.00 per year

Benefits:

Bereavement leave
Casual dress
Company events
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in thame, oxf

Planning Consultant

IT End-User Support Specialist

Project Development Officer – Planning

Hybrid Sales Role

1st Line Service Desk Engineer

Trainee Water Treatment Engineer

4 Year Technical Degree Apprentice (IT & Technology)

Customer Service & Sales Coordinator

IT Officer

Administrative Assistant

IT Project Manager

Quality Assurance Specialist

Technical Support Specialist

Major Incident Manager | Berkshire | Contract £285 per day

Biodiversity Data and Projects Officer

B2B Marketing - Marketing Technology Executive

Business Development Manager

Customer Support Specialist (DataCosmos)

Technical Support Manager

Technical Support Technician (Office-Based)

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