Customer service representative Work, Jobs in Tile Hill, War (with Salaries)

Customer Service Advisor
Barclays —Coventry
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
7h
Customer Support Advisor
Cambridge University Press & Assessment —Coventry
- £24,900 - £28,650 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
1d
Customer Services Advisor Level 1
Coventry City Council —Coventry
- £25,185 - £26,403 a year
- Part-time
- English
- IT
- Communication skills
3d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
Customer Services Advisor Level 2
Coventry City Council —Coventry
- £25,989 - £29,540 a year
- Full-time
- Customer service
- English
- IT
3d
Customer Service Specialist
EZECO Ltd —Birmingham
- £24,420.00 - £38,785.13 a year
- Full-time
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
20h
Customer Service & Sales Assistant – Part Time
Trail Surge UK —Nuneaton
- From £12.73 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Store discount
- Employee discount
Quick apply
16h
Customer Service Advisor
Teleperformance —Birmingham
- £13.45 an hour
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Employee discount
- Referral programme
Customer Service Advisor
Unipart —Nuneaton
- £30,000 a year
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
4d
Customer Service Advisor
NCF Living —Coleshill
- £27,040 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
4d
Customer Service Advisor - Outbound
PERI Ltd —Rugby
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
Customer Services Assistant
Central Coop —Solihull
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
11d
Customer Service Representative
KES Lighting & Home —Bedworth
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Sick pay
Quick apply
Customer Service Advisor Nights
Mitie —Birmingham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Service Advisor
BCA —Birmingham
- £13,567.62 - £26,091.00 a year
- Monday to Friday
- Customer service
- IT
- Communication skills
Quick apply
Customer Service Advisor/warehouse operative
Skyline Logistics Ltd —Redditch
- £13.00 - £13.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
20h
Customer Service & Sales Agent
Gallagher —Rugby
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
Quick apply
Sales & Customer Service Administrator
Vivid Experience Ltd —Lutterworth
- £13 - £14 an hour
- Full-time
- Microsoft Outlook
- Customer service
- IT
- Free parking
Quick apply
Customer Service Advisor
OurCoop —Warwick
- £24,862.50 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Care Agent (Hybrid)
Perk —Birmingham
- Weekend availability
- Hybrid work
- Bar
- Customer service
- English
- Relocation assistance
- Annual leave

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Customer Service Advisor

Barclays -
Coventry

Apply Now

Job details

Permanent
£26,700 a year
7 hours ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 22/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000111309

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

This role is based in Coventry.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities

Collaboration across multiple digital channels to personalise each interaction with a customer.
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
Support teams within the business operations function as needed, including risk management, compliance and collections.
Comply with all regulatory requirements and internal policies related to customer care.
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

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