Technical lead Work, Jobs in Tong, Shr (with Salaries)

Technical Account Manager
PDM Produce (UK) Limited —Newport
- £48,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Gym membership
Quick apply
Associate Director, GBS Generalist – Financial Services, GBS – Finance Transformation
Deloitte —Birmingham
- Hybrid work
- PMP
- Business development
- Leadership
Senior IT Support Technician / Team Lead
Grainger and Worrall —Bridgnorth
- Up to £35,000 a year
- Full-time
- Windows
- Supervising experience
- Travel
- Free parking
Head of Technology Operations
InfoCore Systems Global Technology Services Ltd —Birmingham
- £8,500 - £12,500 a month
- Full-time
- Computer Science
- Computer networking
- IT
- Bereavement leave
- Referral programme
Quick apply
11d
Regulatory Change Lead
City of Wolverhampton Council —Wolverhampton
- £44,075 - £49,282 a year
- Full-time
- Hybrid work
- Employee assistance programme
13d
President of Technical Inspection Technologies & Client Assurance Services
Air-NDT Technical Inspection Services Ltd —Birmingham
- £175,420 a year
- Management
- English
- Supervising experience
- Flexitime
- Gym membership
Quick apply
4h
Change Partner
The Wrekin Housing Group Limited —Stafford
- £45,375 a year
- Analysis skills
- IT
1d
Technical and Quality Manager (polymers)
AO World —Telford
- £50,000 - £55,000 a year
- Management
- Laboratory experience
- Employee discount
Maintenance Lead (16:00 - 02:00)
Grainger and Worrall —Bridgnorth
- Up to £32.90 an hour
- Full-time
- Maintenance
- Programmable logic controllers
- Travel
- Free parking
Regional Sales Manager North
Instaloft LTD —Telford
- £60,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Free parking
Quick apply
3d
Senior Technology Program Manager
Pentabit Labs IT Services & Digital Operations Ltd —Birmingham
- £93,000 - £144,000 a year
- Full-time
- Computer Science
- Organisational skills
- IT
- Referral programme
Quick apply
11d
Site Operative (Accelerated Leadership Programme)
Jones Weatherproofing —Walsall
- £29,000 - £43,500 a year
- Overtime
- Computer literacy
- Administrative experience
- Travel
- Free parking
Quick apply
Maintenance Lead (06:00 - 16:00)
Grainger and Worrall —Bridgnorth
- Up to £27.64 an hour
- Full-time
- Maintenance
- Programmable logic controllers
- Travel
- Free parking
Maintenance Manager
AO World —Telford
- £61,000 a year
- Maintenance
- Programmable logic controllers
- Leadership
- Employee discount
Customer Service Delivery Manager
Technical Drive Ltd —Bromsgrove
- Up to £40,000 a year
- Full-time
- Customer service
- Presentation skills
- Contracts
- Annual leave
Quick apply
Technician, Customer Service
Carrier —Telford
- £19,800 - £37,200 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
VodafoneThree - Incident Specialist
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Continuous improvement
- Employee discount
5d
Operations Officer, UKPPS
National Crime Agency —Birmingham
- £4,218 a month
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
3d
Maintenance Lead
Kraft Heinz Company —Telford
- Engineering
- Maintenance
- Microsoft Office
2d
CRM Administrator (on-site)
IAE —Stoke-on-Trent
- £40,000 a year
- Full-time
- Azure
- Java
- SQL
- Life insurance
- Sick pay
Quick apply
2d

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technical lead jobs near tong, shr

Technical Account Manager

PDM Produce (UK) Limited -
Newport

Quick apply

Job details

Permanent | Full-time
£48,000 - £50,000 a year

Benefits

Company pension
Company events
Gym membership
On-site parking

Qualifications

Microsoft Powerpoint
Salesforce
Root cause analysis
Account management
A Level

Full job description

PDM has grown from being a small iceberg lettuce grower to what it is today, growing many salad crops and producing a wide range of ready to eat salads for the UK supermarkets all year round.

The role

We are seeking a Customer focused Technical Account Manager to join our growing technical team. Reporting into the Technical Director the role is the link between Technical compliance and driving customer engagement and confidence. You will manage retailer relationships and oversee end to end account management.

This is a customer facing role, where collaboration and integrity are crucial to ensure a sustainable customer relationships.

PDM is a family business, people are at the heart of what we do. You will drive a culture of food safety and quality, working closely with all other departments whist developing and coaching team members across the business.

Key Responsibilities

· Dedicated contact for all customer accounts.

· Work directly with Customer Technical and Quality Teams.

· Responsible for the development and completion of site and Customer KPI reports ensuring robust corrective actions are agreed and shared with the customers.

· Prepare, review and maintain Customer joint /Quality and complaint reduction plans diving year on year improvement.

· Complete trend analysis and feed insight back to Technical and Operations.

· Review and understanding of customer codes of practise. Communicate requirements clearly to the relevant teams inside the business.

· Respond to Rejections/Quality issues.

· Management of Customer complaints including the acknowledgement and response to the complaint once the Factory TM has investigated.

· Management of Customer Portals sharing any updates with the business.

· Co-ordinate and host Customer Technical visits onsite.

· Attend Customer meetings/conferences/benchmarking sessions. This will include travel.

· Build a pro-active foreign body and complaint reduction team.

· Communicate micro OOS

· Communicate and agree Temporary specifications.

· Attend the weekly meeting to represent the Customer and communicate performance and highlight areas for improvement.

Attend bi-weekly NPD meeting to support product launches and critical path activities.

· Lead Dynamic benchmarking panels to review quality in the ‘eyes of the customer’ to drive quality improvements.

· Actively manage shelf life to ensure the customer receives the maximum shelf life where shelf life data allows.

· Work closely with the commercial team to ensure customer communications are aligned.

· Support the Commercial Team on new business and tenders.

· Undertake any other ad hoc duties which may be required from time to time.

Person Specification

· Proven experience in Technical Account Management with UK retailers.

· Strong knowledge of retailer standards, policies and codes of practice.

· Chilled food experience.

· Demonstrated ability to present at customer reviews and influence.

· Hands on experience in complaint management and root cause analysis.

· Be customer focused and have a can-do attitude.

· Commercially aware with a clear understanding of customer and business risk.

· Resilient, Dynamic and calm under pressure

· Food Safety level 4

· HACCP level 3 minimum

· Listeria level 2

Pay: £48,000.00-£50,000.00 per year

Benefits:

Company events
Company pension
Gym membership
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical lead jobs in tong, shr

Technical Account Manager

Associate Director, GBS Generalist – Financial Services, GBS – Finance Transformation

Senior IT Support Technician / Team Lead

Head of Technology Operations

Regulatory Change Lead

President of Technical Inspection Technologies & Client Assurance Services

Change Partner

Technical and Quality Manager (polymers)

Maintenance Lead (16:00 - 02:00)

Regional Sales Manager North

Senior Technology Program Manager

Site Operative (Accelerated Leadership Programme)

Maintenance Lead (06:00 - 16:00)

Maintenance Manager

Customer Service Delivery Manager

Technician, Customer Service

VodafoneThree - Incident Specialist

Operations Officer, UKPPS

Maintenance Lead

CRM Administrator (on-site)

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