It support technician Work, Jobs in Tonyrefail, Rct (with Salaries)

Desktop Support Specialist
PCI Pharma Services —Bridgend
- 8 hour shift
- Software troubleshooting
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
11d
IT Support Technician
Vishay —Newport
- Microsoft Powerpoint
- Windows
- Microsoft Office
Customer Service Advisor
NoteMachine —Crickhowell
- £27,831.35 a year
- 12 hour shift
- Software troubleshooting
- Customer service
- IT
- Employee discount
- Life insurance
Quick apply
Technical Officer
South Wales Police —Bridgend
- £37,020 - £42,612 a year
- Full-time
- IT
- Flexible schedule
14h
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
IT Support Engineer
Veezu —Cardiff
- Full-time
- English
- Windows
- Microsoft Office
13d
IT Support Team Leader
Drive —Nantgarw
- £33,610.75 a year
- Full-time
- Mentoring
- IT
- Communication skills
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
11d
Schools Desktop Support Analyst - Shared Resource Service
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- IT
3d
Technical Support (Design)
Iberdrola Group —Pentre
- From £34,040 a year
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
5d
Technical Support Engineer
Veezu —Cardiff
- Full-time
- Hybrid work
- English
- Windows
- Microsoft Office
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Customer Support Specialist
ExpenseIn —Cardiff
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
2d
System Administrator
Next Venture Technologies —Mamhilad
- £30,000 - £40,000 a year
- Full-time
- Linux
- In-person
- Free parking
Quick apply
1st Line Unified Communications Engineer
Advania UK —Cardiff
- £26,000 - £27,000 a year
- Night shift
- Hybrid work
- Azure
10d
1st Line Engineer
DAS UK Group —Bedwas
- Azure
- IT
- Financial services
- Annual leave
- Employee discount
11d
Technical & Business Support Officer
Neath Port Talbot County Borough Council —Neath Port Talbot
- £27,694 - £31,022 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Office experience
- Employee assistance programme
- Employee discount
11d
Senior Group IT Business Support Partner
Finsbury Food Group —Cardiff
- Full-time
- Azure
- AWS
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Seller Support Advisor, Veeqo
Project Kite - UK Parent —Swansea
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Customer service
2d

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it support technician jobs near tonyrefail, rct

Desktop Support Specialist

PCI Pharma Services -
Bridgend

Apply Now

Job details

Full-time
11 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Referral programme
Sick pay

Qualifications

TCP
Report writing
Software troubleshooting
Customer service
iOS
Microsoft Office
DHCP
Analysis skills
Bachelor's degree
IT support
Computer networking
DNS
Bomgar
Organisational skills
IT
TCP/IP
Communication skills
Active Directory
Time management
Help desk

Full job description

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.

We are PCI.

Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

The Role:

The Desktop Support Specialist Level II's primary responsibility is daily support of PCI end users. This will be accomplished by monitoring the Solution Center and resolving Solution Center submissions efficiently. Diagnose computer hardware / software, & network connectivity accurately and efficiently. Use good judgement in determining if issue needs escalation. Performs hardware / software installs & provide all support in a professional manner.

This role is based at our Bridgend site.

Responsibilities:

End user support
Monitor Solution Centre, Spiceworks
Computer setups, which includes, but is not limited to: Operating Systems setup, installation of MS updates, Anti-Virus installation / configuration, software installation / configuration, network configuration, image / re-image PC / laptops.
Proficient with MS Office installation, configuration, and troubleshooting
Basic hardware & software trouble shooting, ability to install / upgrade hardware / software.
Network user creation / deletion, basic knowledge of AD
Mailbox creation / deletion, distribution group maintenance, basic knowledge of EMC
iPhone setup & IOS troubleshooting.
Procurement of, but not limited to: Computers, desktops, & printers
Proper escalation of Solution Centre submissions
Provide one on one assistance to end users by either phone, email, Bomgar, or Solution Centre
Coordinate with third party service providers for timely repair / configurations of systems under maintenance agreement warranty or systems that are outsourced.
Keep up to date with current technologies.

Requirements

Bachelor's degree in a computer-related field, or equivalent Helpdesk/IT Support experience.
Experience troubleshooting hardware, software, and network connectivity issues.
Working knowledge of TCP/IP, DHCP, Active Directory (AD), DNS, and EMC environments.
Experience supporting Microsoft Office, computer builds/setups, software installations, and basic networking issues.
Experience configuring and troubleshooting iPhones and iOS devices.
Ability to prioritise workload independently, escalating issues when required.
Able to work effectively both independently and as part of a team.

Skills & Competencies

Intermediate IT skills with the ability to use and support a range of systems and applications.
Strong analytical and problem-solving skills, with the ability to troubleshoot practical issues.
Excellent attention to detail, time management, and organisational skills.
Strong written communication and report-writing abilities.
Sound judgement and decision-making skills.
Excellent customer service skills.
Ability to perform effectively under pressure and manage competing priorities.
Basic mathematical skills.

Benefits

At PCI, we believe that our employees are our most valuable asset. That's why we are committed to providing a benefits package designed to support your well-being and enhance your overall quality of life. Here's what we offer:

Employer Pension: Secure your future with our employer pension scheme (above statutory pension).
Competitive Salaries: We offer competitive salaries that reflect your dedication and contributions.
Generous Annual Leave: Enjoy 25 days of annual leave, plus bank holidays.
Family Friendly Benefits: Enjoy a range of benefits designed to support your family life.
Employee Referral Scheme: Know someone perfect for our team? Refer them and receive £500 as our way of saying thank you!
Staff Engagement: We value your dedication with recognition schemes and long-service awards.
Health and Well-being: Your health matters. Count on our support with generous sick pay, access to a 24/7 GP through our employee assistance program, mental health support, and life assurance up to 4 times your annual salary.
Cycle to Work Scheme.
Development Opportunities: Invest in your future with our training programs, coaching opportunities, LinkedIn Learning, and further education options.
Donation and More! PCI Cares is a new all-in-one platform allowing employees to give back to the community by donating to vetted charities
and non-profit organisations and PCI will match your donation! In addition, each employee will be granted 8 hours of paid Volunteer Time per year.

#LI-AT1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Apply Now

Refine Your Search

it support technician jobs in tonyrefail, rct

Desktop Support Specialist

IT Support Technician

Customer Service Advisor

Technical Officer

Technical Support Engineer

IT Support Engineer

IT Support Team Leader

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Schools Desktop Support Analyst - Shared Resource Service

Technical Support (Design)

Technical Support Engineer

Technical Support Analyst

Customer Support Specialist

System Administrator

1st Line Unified Communications Engineer

1st Line Engineer

Technical & Business Support Officer

Senior Group IT Business Support Partner

Service Desk Advisor (First Line Helpdesk)

Seller Support Advisor, Veeqo

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