Operations officer Work, Jobs in Totnes, Dev (with Salaries)

Operations Support Officer
Citizens Advice Torbay —Paignton
- £25,878 - £26,455 a year
- Part-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
12d
Cemetery & Crematorium Officer
Milton-Keynes-Council —Crown Hill
- £32,061 - £36,363 a year
- Microsoft Office
- Travel
- Annual leave
- Employee discount
2d
Food & Community Officer
Fareshare South West —Plymouth
- £26,500 a year
- Part-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Work from home
- Sick pay
Quick apply
11d
International Trade Officer
AnTech Ltd —Exeter
- £50,000 - £60,000 a year
- Full-time
- Bachelor's degree
- In-person
Quick apply
5d
Business Support Officer
Foodsavers Afromart Ltd —Stonehouse
- £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Sick pay
Quick apply
Finance Officer
Meridian Jobs —Plymouth
- £42,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
3d
Security Officers Manned Guarding Prestigious Client, Paignton.
SecureForce UK Ltd —Paignton
- £12.71 - £13.10 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Free parking
Quick apply
2d
Customer Contact Officer
Kovia —Plymouth
- £27,500 a year
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Quick apply
3d
Health & Safety Officer
Rittal-CSM —Plymouth
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
[260611A] Executive Support Manager
Reach South Academy Trust —Plymouth
- £33,699 - £36,363 a year
- Call to connect
- Remote
- Communication skills
Access Officer
Babcock International —Plymouth
- £24,500 a year
- Full-time
- Customer service
- Administrative experience
- Front desk
- Annual leave
2d
Customer Liaison Officer
Network Plus —Torquay
- Customer service
- Supervising experience
- Leadership
Quick apply
12d
Finance Officer (Hybrid)
Vanguard Personnel —Plymouth
- £34,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Accounting
- Free parking
Quick apply
3d
Senior Experimental Officer - Forensic Reporter
University of Exeter —Exeter
- £50,253 - £67,468 a year
- Travel
- Annual leave
3d
Full Time Day Security 4 on 4 off Torquay
Empire Support Services Ltd —Torquay
- £13.25 an hour
- Overtime
- English
- First Aid Certification
- In-person
Quick apply
Senior Assistant Technical Officer
University Hospitals Plymouth NHS Trust —Plymouth
- £25,760 - £27,476 a year
- Full-time
8d
Technical Support Officer
Civic Recruitment Limited —Plymouth
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
10d
Housing with Support Officer
plymouthcommunityhomes —Plymouth
- £33,219 a year
- Temporary
- Hybrid work
- Microsoft Outlook
- Annual leave
- Employee assistance programme
[260622] Administrator
Pilgrim Primary Academy —Plymouth
- £25,583 - £26,403 a year
- Part-time
- Microsoft Office
- Typing
- Communication skills
- Employee assistance programme
12d
Security Officer
Mitie —Newton Abbot
- £13.45 an hour
- Full-time
12d

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Operations Support Officer

Citizens Advice Torbay
Paignton

Quick apply

Job details

Permanent | Part-time
£25,878 - £26,455 a year
12 days ago

Qualifications

Microsoft Excel
Customer service
GCSE
Administrative experience
IT support
IT
Office experience

Full job description

Job Title: Operations Support Officer

Salary: £25,878 – £26,455 FTE per annum (£13,988 actual)

Hours: 20 hours per week (5 hours per day over 4 days)

Contract: Permanent

Location: Office-based at 29 Palace Avenue, Paignton. TQ3 3EQ

Start date: As soon as possible (subject to notice period)

Interviews: TBC

Closing date for applications: Wednesday 22 July 2026

Join us and help make a real difference

Do you enjoy working in a varied, hands-on role where no two days are the same? Are you someone who likes solving problems, supporting others and keeping things running smoothly behind the scenes?

At Citizens Advice Torbay, you’ll be part of a friendly and supportive team making a real difference to people across our community. This is a great opportunity to develop your skills in IT support, administration, training coordination and project work within a purpose-driven organisation.

About the role

This is a varied and essential role supporting the day-to-day running of the charity.

You’ll:

Help maintain and develop our IT systems and provide day-to-day support to staff and volunteers
Support office administration and ensure systems and processes run smoothly
Assist with recruitment, induction and training of volunteers
Help organise meetings, training events and internal processes
Support project work, including maintaining data and producing reports
Work closely with colleagues, volunteers and partner organisations

From troubleshooting IT issues to coordinating meetings and supporting projects, you’ll play a key role in enabling the service to run effectively.

While the role can be busy at times, you’ll be part of a collaborative team where support and learning are part of everyday working life.

What we’re looking for

We’re looking for someone who is:

Organised, proactive and able to manage a varied workload
Confident using IT systems and supporting others with them
A clear communicator with good written and verbal skills
Comfortable working with data, reports and administrative systems
Approachable and patient when supporting colleagues and volunteers
Able to work independently and as part of a team

You’ll need good working knowledge of Microsoft 365 and general IT systems, along with strong administrative skills.

Experience in a similar role is helpful, but not essential — full training will be provided.

About us

Citizens Advice Torbay provides free, confidential and impartial advice to help people find a way forward.

We deliver services from our office, over the phone and in community settings across Torbay, and we work closely with partners on a range of projects.

We are a small, supportive team of paid staff and volunteers who are passionate about helping people and improving lives.

Our commitment to equality

We value diversity, promote equality and challenge discrimination.

We welcome applications from all suitably skilled candidates, particularly from people currently underrepresented in our workforce, including:

Disabled people
People from Black, Asian and other racially minoritised communities
LGBTQ+ candidates

What we offer

Full training and ongoing support
A friendly, supportive team environment
The opportunity to develop your skills across a wide range of areas
Meaningful work that makes a real difference in the community

How to apply :

Please see the job pack for full details, including the person specification and application form. YOU CAN NOT APPLY VIA INDEED. YOU NEED TO GET THE JOB PACK AND APPLICATION FORM FROM OUR WEBSITE: https://citizensadvicetorbay.org.uk/work-with-us/

Overall Purpose of the Post:

Ensure that the charity’s IT systems are maintained in accordance with Citizens Advice policies
Provide administrative support to the Supervisor Team and the charity
Support administration of training
Ensure that administrative systems and office services are in place and implemented to ensure the smooth running of the office
Support with the administration of projects

Key work areas and tasks:

Information Technology

Ensure that IT systems and telephones in use within the charity are updated and maintained as necessary
Ensure that workers (paid and unpaid) using IT systems and telephones are trained and competent in their use
Use IT as required for the role
Provide day to day support to paid staff and volunteers with IT issues
Support the volunteer communications team and step-in to cover them when required (social media and website posts)

Training Support

Complete administration for recruiting and appointing new volunteers and trustees
Prepare interview and induction materials
Keep recruitment and training resources up to date
Review, promote and book training for volunteers and paid staff
Provide support at training events or courses
Provide administrative support for recruitment events

Correspondence, reports and other documents

Word process letters, documents and reports and format as required
Maintain statistics and collate and produce to a prescribed format
Produce information from spreadsheets and databases
Co-ordinate collection of data from the internal team to produce reports for external partners (e.g. projects)

Administration

Use photocopier and other office machines, as appropriate
Create and maintain filing systems in accordance with the charity's systems and procedures
Answer the telephone and refer calls or take messages
Send and respond to emails
Provide administrative support to the supervisory team e.g. contact clients to make appointments, deal with cancelled appointments as we find out about them, pick up voicemail messages and emails, maintain shared calendars
Maintain oversight of the Business Continuity Plan

Meetings

Attend appropriate internal and external meetings as agreed with the line manager or supervisor

Project Coordination

Monitor capacity of partners to take referrals using a data collection tool
Produce a quarterly impact report and contribute to the creation of this report (including statistics and case studies)
Input data into a project progress tracker quarterly
Take notes in partnership meetings (can be remote) and circulate with partners after the meeting

Other duties and responsibilities

Help to arrange events
Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
Any other relevant administrative and support duties required to ensure the smooth running of the charity
Ensure that work undertaken reflects and supports the Citizens Advice service’s equality and diversity strategy
Attend relevant internal and external meetings as agreed with your line manager
Take personal responsibility for your own actions and for sorting out issues or problems that arise
Review and make recommendations for improvements to the service

Pay: £25,878.00-£26,455.00 per year

Work Location: In person

Quick apply

Refine Your Search

operations officer jobs in totnes, dev

Operations Support Officer

Cemetery & Crematorium Officer

Food & Community Officer

International Trade Officer

Business Support Officer

Finance Officer

Security Officers Manned Guarding Prestigious Client, Paignton.

Customer Contact Officer

Health & Safety Officer

[260611A] Executive Support Manager

Access Officer

Customer Liaison Officer

Finance Officer (Hybrid)

Senior Experimental Officer - Forensic Reporter

Full Time Day Security 4 on 4 off Torquay

Senior Assistant Technical Officer

Technical Support Officer

Housing with Support Officer

[260622] Administrator

Security Officer

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