Client services Work, Jobs in Trethomas, Cay (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
11d
Client Services Executive
AFH Financial Group —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Development Officer
First Choice Housing Association —Cardiff
- £39,315 - £45,030 a year
- Full-time
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
3d
Accounts & Office Administrator
GMI Electrical Ltd —Nelson
- £13 - £15 an hour
- Full-time
- Customer service
- Microsoft Office
- QuickBooks
- Flexible schedule
Quick apply
9d
Vending Machine Operator
V4 Vending —Caerphilly
- £13.45 an hour
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Parking Attendant
Parkingeye Limited —Cardiff
- £24,879.30 - £24,879.83 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
Business Development Executive
Convey Law —Newport
- £50,000 - £60,000 a year
- Hybrid work
- Sales
- Business development
- Travel
- Annual leave
- Sick pay
Quick apply
Administration Assistant
Dundas Building Surveying —Weston-super-Mare
- £13,000 a year
- Part-time
- Customer service
- Administrative experience
- Accounting
- Employee discount
Quick apply
Legal Assistant
Redkite Law —Cardiff
- £23,633 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
12d
Customer Support Administrator
Tri-Wall UK Ltd —Monmouth
- £25,000 - £26,000 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Free parking
- Health & wellbeing programme
Quick apply
11d
Client Onboarding & New Business Team Leader
Howells Legal Limited —Cardiff
- Full-time
- Management
- English
- Analysis skills
- Annual leave
- Referral programme
Quick apply
11d
Customer Experience Consultant
Sonovate —Cardiff
- £25,000 - £27,000 a year
- Hybrid work
- Customer service
- Organisational skills
- AI
- Employee assistance programme
Quick apply
2h
Sales Development Executive
CPM UK —Newport
- £28,000 a year
- Full-time
- Sales
- Merchandising
- Communication skills
Quick apply
13d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
3d
Content Writer
Ascot Group —Worle
- From £26,000 a year
- Full-time
- In-person
- AI
- Time management
- Free parking
- Sick pay
Quick apply
Sales Consultant
Laings —Cardiff
- £24,420 - £26,000 a year
- Full-time
- Bilingual
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Cleaning Technician
Mrs Buckét Commercial Cleaning Services Ltd. —Caerphilly
- £13.44 - £13.45 an hour
- Monday to Friday
- Communication skills
- Referral programme
Quick apply
Process Assistant
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
5d

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client services jobs near trethomas, cay

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services jobs in trethomas, cay

Claims/ Customer Experience Coordinator

Client Services Associate/Business Partner

Client Services Executive

Development Officer

Accounts & Office Administrator

Vending Machine Operator

Onboarding Specialist

Parking Attendant

Business Development Executive

Administration Assistant

Legal Assistant

Customer Support Administrator

Client Onboarding & New Business Team Leader

Customer Experience Consultant

Sales Development Executive

Customer Service Advisor

Content Writer

Sales Consultant

Cleaning Technician

Process Assistant

I want to receive the latest job alerts for client services in trethomas, cay

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