Retention manager Work, Jobs in Upminster, Gtl (with Salaries)

Client Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- In-person
- Store discount
- Employee discount
Quick apply
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
5d
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
12d
Franchise Business Development Manager
FOODHUB —London
- £40,000 - £50,000 a year
- Full-time
- Hospitality
- Management
- Sales
Quick apply
11d
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
Warehouse Nights Manager
Savona Provisions Ltd —Barking
- £45,000 a year
- Full-time
- Hospitality
- Management
- ERP systems
- Free parking
- Life insurance
Quick apply
4d
Salon Manager / Business Partner Opportunity – Hornchurch
TikTech LTD —Hornchurch
- £24,420 - £30,000 a year
- Full-time
- Management
- Customer service
- Business development
- Free parking
- Profit sharing
Quick apply
Area Manager
Calm Futures —Hoddesdon
- £40,000 - £55,000 a year
- Full-time
- Management
- Mentoring
- In-person
- Free parking
Quick apply
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Global Managing Director - Consumer
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
HR Generalist
Reynolds Logistics —Ockendon
- £30,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
Quick apply
11d
BMW Retail Manager
Sytner BMW Harold Wood —Harold Wood
- Weekend availability
- Communication skills
- Employee discount
3d
Client Retention Manager
Dow Jones —London
- Google Suite
- Data analysis skills
- Analysis skills
Community Co-ordinator (Warcradle Studios)
Wayland Games Limited —Brentwood
- £28,684.03 a year
- Full-time
- Social media management
- Bachelor's degree
- In-person
- Free parking
- Store discount
Quick apply
3d
Senior Property Manager
London Property Guru —London
- From £35,000 a year
- Full-time
- Microsoft Office
- Supervising experience
- Mentoring
Quick apply
11d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Retention Manager
Hackstons —London
- Up to £50,000 a year
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Employee discount
Advanced Practitioner - FTC
Barking & Dagenham College —London
- £50,307 - £51,719 a year
- Full-time
- English
- Education
- Mentoring
- Free parking
Quick apply
3d
Operations Manager
Chosen Care Group Ltd —London
- £35,000 - £36,000 a year
- Full-time
- Driving
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Ofsted Registered Manager
DAYSTARS HOME LTD —Maidstone
- From £450,000 a year
- Full-time
- Management
- Organisational skills
- In-person
- Annual leave
- Flexitime
Quick apply
3d

I want to receive the latest job alerts for retention manager in upminster, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention manager jobs near upminster, gtl

Client Retention Manager

Hackstons
London

Quick apply

Job details

Permanent | Full-time
Up to £50,000 a year

Benefits

Store discount
Company pension
Employee discount

Qualifications

Content creation
Organisational skills
Financial services
Account management
Leadership
Communication skills

Full job description

Client Retention Manager: Alternative Assets / Private Clients / Unregulated Investments

Location: The Gherkin Building, London (Office‑Based)

Salary: Up to £50,000 Depending on Experience

Contract: Full-time, Permanent

About Hackstons

Hackstons is a London-based luxury asset firm specialising in fine wine, rare whisky and alternative investments. We support private clients in building long‑term wealth through premium asset ownership, backed by education, secure storage and a curated retail experience.

With a growing base of private cask clients, we are investing in strengthening our client engagement, retention, and long-term value delivery.

The Role

We are seeking an experienced and commercially focused Client Retention Manager to take ownership of client engagement and long-term value across our growing client base. This role is central to how we retain clients, increase lifetime value, and influence client behaviour over time. You will be responsible for ensuring clients remain engaged, informed, and aligned with long-term holding strategies, while maximising repeat investment and reducing attrition. You will act as a key voice of the business, delivering market insight, investment context, and strategic guidance, while reinforcing Hackstons’ position as the trusted partner in managing and ultimately exiting client assets.

This is not a passive relationship management role. It requires someone who can actively shape client thinking, drive retention strategies, and take ownership of client outcomes.

Key Responsibilities

· Manage ongoing relationships with cask investors via phone, Zoom and in-person meetings and host clients at our Knightsbridge retail space when required.

· Deliver the client retention strategy and increase lifetime value

· Identify and address attrition risks early

· Provide market updates and educate clients on long‑term holding strategies

· Support clients through their full journey, ensuring a premium experience

· Produce written/video content for client updates

· Track and report on retention metrics (LTV, repeat investment, engagement)

What We’re Looking For

Essential:

· 3–5 years’ experience in customer retention, account management or similar role

· Background in financial services, investments or alternative assets

· Strong communication skills with high‑value clients

· Proven success managing high value client relationships and ability to explain complex investment concepts clearly

· Strong organisational skills and ability to manage a large client base.

Desirable:

· Personal interest or experience in investing (traditional or alternative).

· Content creation experience (written or video).

· Credible and confident with high-net-worth clients.

· Commercially minded with strong understanding of investor behaviour

What We Offer

· Ownership of a high‑value, growing client base

· Central role in shaping retention strategy and client experience

· Exposure to alternative investments and HNW clients

· Collaborative, ambitious environment

· Company pension

· Eligibility for our Cask Loyalty Programme (gifted casks at 3, 5 and 10 years)

· Staff discount in our Knightsbridge retail experience

Job Types: Full-time, Permanent

Pay: Up to £50,000.00 per year

Benefits:

Company pension
Employee discount
Store discount

Application question(s):

Are you comfortable educating clients on long‑term investment strategies and guiding them away from premature exit?
Do you have experience explaining financial or investment‑related concepts to clients? (market conditions, asset performance)
Do you have experience working with private clients, HNW individuals or in a investment environment?
Have you managed a portfolio of clients where you were responsible for retention, engagement, or influencing client decisions?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

retention manager jobs in upminster, gtl

Client Retention Manager

Regional Business Manager

Customer Service Manager

Franchise Business Development Manager

Client Relationship Manager (Maternity Cover)

Warehouse Nights Manager

Salon Manager / Business Partner Opportunity – Hornchurch

Area Manager

Operations Manager

Global Managing Director - Consumer

HR Generalist

BMW Retail Manager

Client Retention Manager

Community Co-ordinator (Warcradle Studios)

Senior Property Manager

Client Engagement Manager

Customer Retention Manager

Advanced Practitioner - FTC

Operations Manager

Ofsted Registered Manager

I want to receive the latest job alerts for retention manager in upminster, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected