Guest experience manager Work, Jobs in Wales (with Salaries)

Assistant Conference and Events Manager
The Celtic Collection —Newport
- £35,963 a year
- Full-time
- Hospitality
- Management
- Supervising experience
- Employee discount
General Manager for rural pub/guest house/restaurant
Beiligof Renewable Energy Ltd —Rhayader
- From £26,095.08 a year
- Full-time
- Management
- Cooking
- Administrative experience
Quick apply
Guest and Owner Team Manager
Haven —Pwllheli
- Weekend availability
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
Leisure Member Relations Manager
Village Hotels - Cardiff - Leisure —Cardiff
- Full-time
- Employee assistance programme
- Gym membership
Quick apply
5d
Hotel Manager
RSK Hospitality ltd —Criccieth
- £28,000 - £36,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
- Bereavement leave
Quick apply
13d
Conference & Events Operations Manager
Bryn Williams at Theatr Clwyd —Mold
- Up to £33,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Employee discount
Quick apply
Host Team Manager
Village Hotels - Cardiff —Cardiff
- Full-time
- Hospitality
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
11d
Assistant General Manager - New Opening
Cosy Club Swansea —Swansea
- £33,500 - £36,000 a year
- Full-time
- Hospitality
Quick apply
10d
Senior Community, Participation & Volunteering Manager
National Trust —Wrexham
- £32,959 a year
- Weekend availability
- Communication skills
- Free parking
- Employee assistance programme
14h
Front Office Manager
The Dragon Hotel Swansea —Swansea
- £29,400 a year
- Full-time
- Hospitality
- Management
- Hotel
- Employee discount
Quick apply
12d
Assistant Night Manager - The Parkgate Hotel
The Celtic Collection —Cardiff
- Full-time
- Hotel
- Communication skills
- Resort
- Employee discount
General Manager - Live In
The Swallow Falls Inn —Betws-y-coed
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Hotel Duty Manager
Ryder Hotels LTD —Llandudno
- £24,500.00 - £42,168.41 a year
- Part-time
- Bilingual
- Hospitality
- English
- Employee discount
Quick apply
Spa Manager
Lanelay Hall Hotel & Spa —Llantrisant
- £30,000 - £33,000 a year
- Full-time
- Management
- Customer service
- Hotel
- Employee discount
Quick apply
Operations Manager
MAJESTIC HOTEL —Cardiff
- £28,614.47 - £50,000.00 a year
- Full-time
- Management
- Hotel
- In-person
Quick apply
13d
Operations Manager
Casa Bianca —Abergavenny
- Up to £48,000 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Employee discount
Quick apply
5d
Hotel General Manager
Nottage Leisure Group —Porthcawl
- From £40,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Free parking
- Employee discount
Quick apply
3d
Openings Support Manager
Hickory's Smokehouse —Cardiff
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
Assistant General Manager
The Botanist Cardiff —Cardiff
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Employee discount
Quick apply
11d
General Manager
KFC Colwyn Bay - Abergele Road 3012 —Colwyn Bay
- From £36,800 a year
- Full-time
- Restaurant
- Employee discount
10d

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Assistant Conference and Events Manager

The Celtic Collection -
Newport

Apply Now

Job details

Permanent | Full-time
£35,963 a year

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Management
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

JOB TITLE – Assistant Conference & Banqueting Manager
DEPARTMENT – Conference & Banqueting
CONTRACT TYPE – Full Time, Permanent
RATE OF PAY – £35,963 per annum
HOURS – 40 Hours per week
LOCATION – Celtic Manor Resort, Newport
ID – REQ6612

OVERVIEW
Join the ‘Greatest Story in Hospitality’ by becoming one of our Conference & Banqueting ‘Hospitality Heroes’ at the iconic Celtic Manor Resort – just one of the fantastic opportunities we offer from ‘Manor to Marina’.
This is an exciting opportunity for an ambitious hospitality professional looking to take the next step in their management career. Supporting the delivery of world-class conferences, spectacular banquets, prestigious sporting events and unforgettable celebrations, you'll play a key role in one of the UK's most dynamic event operations.
Working alongside an experienced leadership team, you will help oversee the day-to-day operation of our Conference & Banqueting department, ensuring exceptional guest experiences whilst developing and inspiring a talented team.
If you're passionate about delivering outstanding service, thrive in a fast-paced environment and enjoy leading from the front, we'd love to hear from you.

OUR IDEAL HERO WILL HAVE

Supervisory or management experience within a Conference & Banqueting, Events or hospitality environment
Experience delivering high-quality service for conferences, banquets, weddings or large-scale events
Excellent communication and organisational skills with the ability to remain calm under pressure
A passion for developing and motivating teams to achieve exceptional results
A proactive and hands-on approach, with a strong focus on guest satisfaction and operational excellence

IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL

Support the day-to-day management of Conference & Banqueting operations, ensuring every event runs smoothly and successfully
Lead, coach and motivate team members, creating a positive and high-performing working environment
Coordinate the setup, delivery and breakdown of conferences, banquets and special events to the highest standards
Monitor service standards, guest feedback and operational procedures to continually enhance the customer experience
Work closely with internal departments and event organisers to ensure seamless event delivery and memorable guest experiences

BE RECOGNISED AND REWARDED
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as –

Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards

GROW WITH US
As a Celtic Collection employee, you will be able to say –

I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY

WHY JOIN US?
This is more than an Assistant Manager role – it's an opportunity to be part of a team that delivers some of the most exciting events in hospitality. Whether it's an international conference, an elegant awards dinner or a once-in-a-lifetime celebration, you'll be at the heart of creating experiences that guests remember long after they've left.
With exposure to large-scale events, strong development opportunities and the chance to work within one of the UK's leading resort destinations, this role offers an exceptional platform to grow your hospitality career with The Celtic Collection.

RECRUITMENT INFO
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.

Apply Now

Refine Your Search

guest experience manager jobs in wales

Assistant Conference and Events Manager

General Manager for rural pub/guest house/restaurant

Guest and Owner Team Manager

Leisure Member Relations Manager

Hotel Manager

Conference & Events Operations Manager

Host Team Manager

Assistant General Manager - New Opening

Senior Community, Participation & Volunteering Manager

Front Office Manager

Assistant Night Manager - The Parkgate Hotel

General Manager - Live In

Hotel Duty Manager

Spa Manager

Operations Manager

Operations Manager

Hotel General Manager

Openings Support Manager

Assistant General Manager

General Manager

I want to receive the latest job alerts for guest experience manager in wales

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