Clinic coordinator Work, Jobs in Wallington, Gtl (with Salaries)

Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
13d
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
12d
Treatment Coordinator
Banning Dental Group —Tonbridge
- £40,000 - £55,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Clinic Coordinator
Surrey Park Women's Clinic —Guildford
- £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Aesthetic & Longevity Treatment Coordinator (dual site)
HUM2N Ltd —London
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Business development
- Employee discount
Quick apply
6d
Patient Coordinator Fixed Term Contract
London ENT Surgeons —Orpington
- From £12.90 an hour
- Part-time
- Customer service
- In-person
- Office experience
Quick apply
5d
Clinic Coordinator
By Narjis Ltd —London
- £13.50 - £16.00 an hour
- Full-time
- Management
- Organisational skills
- Front desk
- Employee discount
Quick apply
12d
Lead Dermatology Healthcare Assistant
The London Skin and Hair Clinic —London
- £29,000 - £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Annual leave
- Employee discount
Quick apply
Multi-site Clinic Manager
EuroEyes Laser Eye Clinic —London
- £60,000 - £70,000 a year
- Full-time
- Management
- Project management
- Human resources
- Annual leave
- Employee discount
Quick apply
Reception/Administrator
Begg Practice —London
- £12.71 an hour
- Part-time
- Microsoft Word
- Google Suite
- Microsoft Excel
- Health & wellbeing programme
- Employee discount
Quick apply
16h
Patient Care/Reception Team Member
Dentaprime UK plc —London
- Full-time
- Customer service
- English
- Accounting
- Annual leave
Quick apply
6d
Services Coordinator
The Well Centre / Herne Hill Group Practice —Herne Hill
- £14.80 an hour
- Full-time
- Customer service
- Administrative experience
- Front desk
Quick apply
4d
Treatment Coordinator - Central London Private Practice
ODL Dental Clinic —London
- £14.50 - £17.50 an hour
- Full-time
- Sales
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
12h
Patient Coordinator
UK Vein Clinic —London
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Time management
- Employee discount
Quick apply
6d
Part Time Receptionist/Clinic Coordinator
Dr Preema London Clinic —London
- £25,000 - £32,000 a year
- 8 hour shift
- Sales
- Organisational skills
- Front desk
- Employee discount
Quick apply
18h
Neighbourhood Navigator
West London GP Federation —Kensington and Chelsea
- £34,428 a year
- Full-time
- Computer literacy
- Bachelor's degree
- In-person
- Annual leave
Quick apply
Support Coordinator (Customer Service)
IBSA Pharma Ltd —Watford
- £24,500 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Sick pay
Quick apply
5d
Patient Coordinator
My-iClinic —London
- From £27,000 a year
- Full-time
- Hospitality
- Communication skills
- Time management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Development Coordinator
Superdrug —Croydon
- Full-time
- Travel
- Store discount
- Employee discount
7d
Clinic Coordinator & Front of House
AEOM Health Limited —London
- £28,000 - £45,000 a year
- Part-time
- Hospitality
- Customer service
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
10d

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Freshdesk coordinator

Inspiration Healthcare Ltd
London

Quick apply

Job details

Permanent | Full-time
13 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills
Help desk

Full job description

Job Purpose (Role Definition):

The Freshdesk Coordinator is responsible for providing first-line support and service coordination to healthcare professionals and internal teams across NHS hospitals, clinics, and other healthcare settings using the company's medical devices and related systems.

The role focuses on managing incoming support requests, coordinating resolutions, assisting customers with day-to-day queries, and ensuring a high standard of customer service. The successful candidate will act as a key point of contact for customers, helping to ensure the smooth, safe, and effective use of the company's products within clinical environments.

Main Duties and Responsibilities

Provide first-line customer support to NHS clinicians, biomedical engineers, IT teams, and procurement teams via phone, email, and remote support systems.
Respond to service requests and coordinate timely resolution of customer issues.
Assist with device setup, user guidance, connectivity queries, and general product support.
Log, update, and manage all support requests within the company's helpdesk system, ensuring accurate records are maintained.
Escalate more complex issues to engineering, field service, or specialist teams when required.
Support customers with software updates, product guidance, and best practice use of devices.
Assist with incident reporting, complaints handling, and follow-up actions in line with company procedures.
Work closely with field service engineers to arrange onsite visits and support where needed.
Ensure all service activities are completed in line with company quality standards and regulatory requirements.
Create and maintain user guides, FAQs, and internal knowledge base documents.
Share customer feedback and recurring issues with internal departments to support continuous improvement.

Experience and Qualifications Required

Mandatory

Experience in a customer service, service desk, helpdesk, or support coordination role.
Experience working within healthcare, medical devices, IT, engineering, or a related environment.
Strong administrative and organisational skills.
Excellent written and verbal communication skills.
Experience using helpdesk or ticketing systems.
Good working knowledge of Microsoft Office and general business systems.

Desirable

Experience supporting NHS hospitals or healthcare customers.
Knowledge of medical devices or healthcare technology products.
Awareness of quality standards and regulated environments.

Key Skills & Competencies

Strong customer service skills, particularly when supporting healthcare professionals.
Excellent communication skills with both technical and non-technical users.
Good problem-solving skills and ability to coordinate resolutions effectively.
Strong organisational skills with the ability to manage multiple requests and priorities.
High attention to detail and accurate record keeping.
Ability to remain calm and professional when handling urgent issues.

Quick apply

Refine Your Search

clinic coordinator jobs in wallington, gtl

Freshdesk coordinator

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Treatment Coordinator

Clinic Coordinator

Aesthetic & Longevity Treatment Coordinator (dual site)

Patient Coordinator Fixed Term Contract

Clinic Coordinator

Lead Dermatology Healthcare Assistant

Multi-site Clinic Manager

Reception/Administrator

Patient Care/Reception Team Member

Services Coordinator

Treatment Coordinator - Central London Private Practice

Patient Coordinator

Part Time Receptionist/Clinic Coordinator

Neighbourhood Navigator

Support Coordinator (Customer Service)

Patient Coordinator

Development Coordinator

Clinic Coordinator & Front of House

I want to receive the latest job alerts for clinic coordinator in wallington, gtl

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